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Genuine Tours Portugal Reviews

4.0 - Very Good Based on 5 reviews

The overall rating score is based on all time feedback received and does not express any opinions of BookMundi.com. The current reviews and scores are thus representative of a company's performance.

3 - Average
for Fátima, Batalha, Alcobaça, Nazaré & Óbidos Full Day Tour
Maria Paalman From Holland At
“Booking through Bookmundi was simple and went quickly. Contacting the local company Genuine Tours was impossible at first. Phone was not picked up - calls failed. Already thought the whole thing was a scam, when my email was returned and all went well. I do advise Genuine Tours to provide customers immediately with the phone number of the guide/driver, so they can contact him when needed for a smooth pick-up.”
3 - Average
for Car and Driver on Demand in Lisbon - Fixed Price
Joe Kosir From USA At
“The driver was to opinioted and did not know when to stop talking. His driving was fine.
Company failed to answer my emails twice showing poor customer service.”
4 - Very Good
for Beautiful Sintra and Fátima 2-day tour
Anonymous From Australia At
“Guide warm welcoming and attentive. Could have been more informative of sights. Great sights to see would recommend. Gives a good insight of Lisbon surrounds. Suggest if 4 in car should not use the vehicle provided as rear sest only suitable for 2 . Very uncomfortable for three prople”
5 - Excellent
for Car and Driver on Demand in Lisbon - Fixed Price
jennifer laiahsang From USA At
“Great communication and follow up throughout the process.”
5 - Excellent
for Fátima, Batalha, Alcobaça, Nazaré & Óbidos Full Day Tour
Anonymous From Portugal At
“The entire tour was excellent as well the tourist guide Ricardo. He was very friendly, full of knowledge and my children really enjoyed the tour. Ricardo is We look forward to our next trip in Portugal and will definitely use Genuine Tours. Thanks also to Ruben who accompanied Ricardo during the tour.”

About Us

Tours and Holidays by Genuine Tours Portugal

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We have a new trip planning request from the customer {{getFirstName(duplex.udf.name)}}.
You are receiving this request because you have been hand-picked as one of Bookmundi's Travel Experts. We only hand-pick a few Travel Experts per destination. Being a Travel Expert comes with these important .
Having been selected as one of Bookmundi’s travel experts, please keep in mind the following important tasks and responsibilities:
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  • 2 We appreciate that you take extra care in guiding and helping this customer.
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  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
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Bookmundi
Hi ,
Thanks for your trip input. We will shortly connect you with a travel expert, usually within 24 hours. We will do our utmost to make sure that you get a trip of a lifetime.
Hi ,
We have a new trip planning request from the customer {{getFirstName(duplex.udf.name)}}.
You are receiving this request because you have been hand-picked as one of Bookmundi's Travel Experts. We only hand-pick a few Travel Experts per destination. Being a Travel Expert comes with these important .
Having been selected as one of Bookmundi’s travel experts, please keep in mind the following important tasks and responsibilities:
  • 1 Please always answer the customer as soon as you get a new trip planning request.
  • 2 We appreciate that you take extra care in guiding and helping this customer.
  • 3 The customer's trip requirements are given above. With the trip requirements in mind, please help {{getFirstName(duplex.udf.name)}} with customising a perfect trip itinerary.
  • 4 Being a Bookmundi travel expert the customer will expect that you are knowledgeable about the trip and that you will respond swiftly. Thus, if you feel that the customer’s trip requirements are out of your scope, please do let us know and we will assign another travel expert to help the customer, if needed.
{{getFirstName(duplex.udf.name)}} has the below trip requirements. Please help and guide him in the best possible way. When you and {{getFirstName(duplex.udf.name)}} have created the perfect trip plan, please submit a travel offer to {{getFirstName(duplex.udf.name)}}. Please see this video on how to submit a travel offer.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Group Type: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{(myRequest.group_type!='Single' && myRequest.group_type!='Couple')?'(':''}} {{myRequest.group_type}} {{myRequest.group_type=='Single'?' (1 Person)':''}} {{myRequest.group_type=='Couple'?' (2 People)':''}} {{(myRequest.group_type!='Single' && myRequest.group_type!='Couple')?')':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Travel Budget: {{myRequest.budget | budgetfullName}}
  • Trip Details:
Bookmundi
Here's a quick overview of how our travel expert service works:
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
Bookmundi
You will receive an email when the travel expert joins the conversation. If any further input or questions, please feel free to contact us at customerservice@bookmundi.com.
Bookmundi
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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