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The tour was very fast paced. However, it included walking tours, boat tours and panoramic bus tours so there was plenty of time to relax while listening to the commentary about what we were visiting. Maria was our tour guide from Prague to Berlin. She was amazing. She was very knowledgeable, polite, and patient. I have been on many tours and Maria is one of the best tour guides that I have encounter. Most tour guides tell you were are traveling to a city and then tell you when we get there. Maria told us so much information about the places we were visiting. For a guide as young as she is, she is very exceptional at what she does.
Europamundo has a very unique way of conducting tours. Its amazing how they have travelers joining the tour or leaving a tour to join another group that is going to a different place. I have never experienced that type of tour.
Unfortunately this tour was impacted by the corona virus and multiple border / town lock downs, however it was still an enjoyable trip. Our itinerary while amended allowed us to visit some beautiful sights, and I always felt safe and informed throughout the entire trip. My guide was knowledgeable and gave our group guided tours throughout the towns, allowing us to ensure we made the most of the visits. He had an excellent knowledge of history and culture.
The last tour I did with Europamundo we did not have mic commentary from the guide and I can see now we have missed some of the commentary after hearing such detail on this tour. I’d recommend all guides to do the mic share on the bus, otherwise you may as well give us the Wikipedia page links pre tour.
Unfortunately I would like to provide feedback that the transition with the new guide who was taking us from Stockholm to Helsinki was not ideal. With the tense circumstances with EU travel restrictions, I was not provided with contact details of the new guide until requested and it felt we were left deserted in Stockholm. I understand this new guide was not presented with the best scenario he could’ve, so please understand I do not take this as a compromise of him or his job.
For those passengers who had made alternative travel arrangements so they could return home early however were originally planned to continue the tour, it felt they were provided little support once the guide transition was made.
This survey asks me to rate Jose however I feel it’s not appropriate for me to do so as I didn’t have any travel with him. I’m sure he is great and excels when there is no corona
Also, BMW World is the worst stop in the whole itinerary and a lot of people on our tour would agree. We even joked how bad it was during our tour multiple times
Overall though the tour was great fun, with brilliant guides who coordinated us through this period. Please pass on my sincere thank you for managing through such a challenging period.
Bring long bus days and not able to use the toilets on the buses whilst travelling with children was very inconvenient. Having stops of only 20 mins at the Berlin Wall then going on to have hours in places of nil importance was disappointing. Overall it was s good trip.
Truly annoyed the trip. tour guides manu and Andre were gmfantastic . Drivers were friendly and made me feel safe on the roads. Places visited were great.
We were a family of 4 and after lot of apprehensions and research, we opted to go with EuropaMundo for our ‘Fabolous Poland and Fjords ending in Copenhagen tour’ 14 days. This was our fourth Europe tour overall and with EuropaMundo the first.
The anxiety we had prior to the beginning of the tour instantly disappeared the moment our English tour guide Yurena met us at the hotel reception in Warsaw on Day – 2 of our tour. She made us feel so comfortable and at ease that after that point the whole tour was just a roller coaster for us. She is a highly professional, well trained guide who we would rate excellent - 10 out of 10 stars. Her knowledge on the local, geographical, cultural and religious subjects was excellent. Furthermore, she always went out of her way and ensured that we as a ‘Family’ get our accommodation rooms next to each other. She is a reason we might opt to go back with EuropaMundo again for any of our future trips. The Spanish tour guide Paula was equally friendly and well informed and popular among her Spanish group.
Our overall experience with EuropaMundo was satisfactory. The itinerary was organized effectively and followed to the T. Though people sometimes feel extensive walking / long driving hours but considering the itinerary, we felt this was expected and we were well mentally prepared as it was pre-informed in the itinerary provided by EuropaMundo well in advance. Even my 8 year younger kid could walk and keep up to the pace.
Moreover, the highlight of the tour was that we could interact with co-passengers from different countries having diverse ethnic backgrounds. Everyone was so pleasantly joyous to interact with. We could learn quite a few new words in different languages while interacting with all.
A big shout to one local guide in Warsaw – Agneska, who was so professional and excellent in her job. She was so well prepared and carried a booklet with visual photographs that depicted the entire history of Warsaw and Poland relating to the World War II. Her story telling along with the visual photographs created such a lasting emotional connect as if we were traveling back in time and reliving in that era. Hats off to her
I recommend Europa Mundo to always hire her as local guide for the city tour in Warsaw. She deserves that….
Another big shout to our tour driver Marius – who ensured we reach safely to our destinations. Especially once there was some technical issue with the bus which he managed professionally well and drove slowly to ensure safety of all passengers.
Areas for further improvement:
1.Solidarity centre visit in Gdansk together with World War II museum was bit overdose. Could have been avoided. Instead, free time at the town square could have been a better option
2.A boat trip at Geiranger closer to the narrow point of Fjord would have been a good inclusion
3.A little more time in the beautiful Sopot in order to have the opportunity to walk on the 500m pier and explore further
My overall rating – 4.5 out of 5
It was a great vacation my wife and I also used Trafalgar to vacation in Ireland both tours were fantastic the tour guides really know their way around both Ireland & Italy
I had trouble walking after many surgery’s
They could not do enough for my wife and I I would not even think about any other tour company but Trafalgar great job by both tours guides I would. Recommend
Trafalgar to everyone I can’t say enough about them
Best wishes
Ireland & italy