I booked this trip via my Travel Agency, unsure about Europamundo. However, after my 21-day adventure - Europe : East to West from Lisbon - Prague, with my wife and 12 other friends, from 14.3.24 to 3.4.24, I am so glad that I decided on Europamundo. The daily itinerary was compact, interesting and meaningful. The travel buses were comfortable. The hotels were above expectations. Most of the Guides were very informative, systematic , courteous and helpful, though there were a few mechanical, robotic ones as well. Special mention to Gaby and Raquel for establishing personal rapport, responsibility and meaningful acquaintanceship with all the passengers under their charge. Keep UP the good work and standards
For point 2 and 3 the communication was very poor. It started with arrival at Budapest - it was not explained how I shall be received at the airport. The voucher of the service issued to me do not mention how I should recognize the pickup person at airport. When I inquired Makemytrip - the agency I booked this trip, told me that at the airport a person with their company sign will be waiting for me. I did not find the person for waiting at the airport in Budapest with makemytrip signage. I called all numbers in India and in Europe, finally to get answer that I must wait at the airport until 1 hour and half as mentioned in the voucher. Whereas the person with Europamundo sign was waiting from the time I arrived at the Airport. It was only when I started asking every person waiting there for pickup with some signage and then came to know that pick-up person from Europamundo was there but because of poor document and communication shared with me I could only find him after one hour of my arrival in Budapest. During this one hour I called so many numbers, felt harassed as either no one picked up the call or was able to tell me which sign I should look for. I spend almost USD 15 in this process.
The prague itinerary on day 4 was disaster. We were made to walk so much that we felt tired. the information does not say how many kilometer we shall be walking. Based on which we could have decided to continue with rest of the day walking or not. Castel Quarter was very good, the guide (Eva) was excellent. Later we were to take a boat. To get to the boat your agent made us walk another 1.5 Km. After the boat trip he made us walk another 1 km and said the coach will be there at 8pm, now I do not understand that a tour starts at 8.15 am with walking until 12:00. After which we were told that we should assemble again at some point at 13:40 so that we can get to boat. Then we walk from there until 14:10. After which again we are told now it your free time (which means walk) as the coach will come at 8pm. We had selected a trip as vacation to enjoy and not for exercising. Do you think on a normal working day any person will walk for nearly 12 hours? That left us completely tired on day 4. Clearly no one has reported to you until now. Please let me know how you intend to compensate me for this poor service and improve this service for any future customer.
Some places we feel very little time given which is not enough. Trip was good,,
But lot of places , they just given very little time for visit that also including lunch,,
In Innsbruck - very little time,,, Innsbruck nice place but fully waste bcoz of time consent.
They want to make a count that they taken to Innsbruck, in Innsbruck they didn’t given time they taken kitbhuel almost in sunset time nothing they to see,,, actual stay as per itnery was kitzbhuel , but the stay was at salaburg, so Innsbruck kitzbhuel totally waste ,, just fill the itnery ,,Upto Zürich bus was good, Zürich to Innsbruck bus was ok,, after Innsbruck bus not good .
Sightseeing Tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Paris, Rome, Florence
Budapest, Paris, Rome, Florence, Venice, Salzburg, Vienna, Lyon, Zurich, Milan
Vienna and Budapest’s elegance comes alive on this 4-day city sightseeing tour, ideal for seniors wanting a brief European escape. Starting in Vienna and ending in Budapest, this group trip provides seamless hotel stays, transport, and meals. The USP is the focused, easy-paced itinerary—allowing you to experience the grandeur of two historic capitals with comfort and expert insight.
Europamundo - Rome to Budapest.
Pre tour correspondence - Sufficient and Informative.
Airport pick up and drop off to hotel - Appreciated and friendly.
Hotel accommodation and breakfast - No complaints.
Bus and driver - Comfortable and very Proffessional.
Tour guides - Organised, Knowledge, Helpful, Outstanding.
Recommend Europamundo - Yes
Kevin.
Cultural, religious and historic sites
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Rome, Florence, Venice
Budapest, Rome, Florence, Venice, Salzburg, Vienna
There is too much free time and not much to do in the city centers for more than a few hours. It would have been nice to go some other places beside the city centers.
Regarding our guide, Patricia, she was very nice and friendly and we enjoyed her company. HOWEVER her English accent was heavily accented that I could not understand more than 50 of what she was saying. It is not her fault, but still we paid for an English guide and I think I should have gotten a guide who is more understandable.
Sightseeing Tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Vienna, Prague, Munich
Budapest, Vienna, Prague, Munich, Innsbruck, Salzburg
Just completed 21 days Europe : East to West with 13 other friends. An awesome trip. A little hectic, with lots of walking; however fully worth the walks and the money. Great itinerary with knowledgeable and responsible guides, comfy buses and premier hotels. No reason to complain at all. Sign up and NOT be disappointed. Kudos to Bookmundi.
