Hotel Albatros in Venice was the worst. Disorganized check in, room small cramped and smelled bad. Extremely small shower with inability to get warm water. It was either hot or cold. And water middle the floor less than a minute after the shower was turned on. This hotel should 1 and taken off your list of hotels.
Cultural, religious and historic sites
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Rome, Florence, Venice
Budapest, Rome, Florence, Venice, Salzburg, Vienna
Some places we feel very little time given which is not enough. Trip was good,,
But lot of places , they just given very little time for visit that also including lunch,,
In Innsbruck - very little time,,, Innsbruck nice place but fully waste bcoz of time consent.
They want to make a count that they taken to Innsbruck, in Innsbruck they didn’t given time they taken kitbhuel almost in sunset time nothing they to see,,, actual stay as per itnery was kitzbhuel , but the stay was at salaburg, so Innsbruck kitzbhuel totally waste ,, just fill the itnery ,,Upto Zürich bus was good, Zürich to Innsbruck bus was ok,, after Innsbruck bus not good .
Sightseeing Tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Paris, Rome, Florence
Budapest, Paris, Rome, Florence, Venice, Salzburg, Vienna, Lyon, Zurich, Milan
The trip was superb although the walking tour is too tiring especially to the more senior ones. but it is worth it. The hotels are good except the one in Paris that we are placed in an area that is not so friendly for tourist.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Paris, Vienna, Prague
Budapest, Paris, Vienna, Prague, Frankfurt, Amsterdam
The document shared with us does not say how to identify the person at the airport. It becomes very harassing experience when you arrive at airport and there is no one to help you. It was purely by luck when we started asking each of the pick-up person if they know my travel agent company. Finally we were picked-up. Do you think you can win your customer with this kind of service?
As per itinerary Day 1 was free. On Day 2 tour leader informed us to meet at 2:15 at hotel lobby. We got 5 mins late to reach to hotel lobby, the coach had left without any warning for us. We contacted tour leader on phone. First she said she contacted us on phone, we did not get any phone. She was kind enough to tell us that she can wait for 5 mins at some mid way and we should take taxi. Finally as we did not get taxi in next 10 mins. She asked us to reach boat point by Taxi. We finally made it at 3pm, schedule time for boat. No problem we were 5 mins late and so we did not complaint. Next day, Day 3, the coach was to leave at 7:30 but left only at 7:42 clearly to accommodate some passengers who were late. What a fair treatment to us. On day 4 the Coach arrived late by 10 mins. The point is to understand why she had to leave without us on day 2 at dot 2:15. She could have waited for 5 mins.
Day 4 started with schedule 8:15. The coach arrive 10 mins late, after 7 mins of drive our walking had to start. Technically we were standing from 8:30 until 9:15 and then it was castle walking tour. At 12:00 we were left at astronomical clock as free time (which means walking and standing) until 13:40. the Guide comes at 13:45 tells us to walk until boat. We reach there by 14:10. He does not understand there is anything wrong with so much walking. My point is did we come for walking or enjoying the trip. After boat trip he tells us it is free time until 20:00 when the coach will be available for us at a distance of 800 meter. During this period we have to naturally walk, stand or sit (if we are lucky to find sitting place). This is very exhausting day. What kind of plan is this?
In the service industry customer satisfaction is a critical measurement. How will you rate yourself with such an experience?
Just completed 21 days Europe : East to West with 13 other friends. An awesome trip. A little hectic, with lots of walking; however fully worth the walks and the money. Great itinerary with knowledgeable and responsible guides, comfy buses and premier hotels. No reason to complain at all. Sign up and NOT be disappointed. Kudos to Bookmundi.
Madrid and Budapest anchor the "Best European Panorama" trip, a 17-day city sightseeing tour crafted for senior travelers who appreciate variety and ease. This group journey includes everything needed for a relaxed exploration, from accommodation to transport and meals. With an easy activity level, the pace is leisurely, ensuring ample time to absorb each city’s unique atmosphere. The USP of this tour is its panoramic coverage of Spain and Hungary, providing a broad yet comfortable introduction to Europe’s rich diversity.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Madrid, Rome, Florence
Budapest, Madrid, Rome, Florence, Venice, Salzburg, Vienna, Barcelona, Girona, Chambery, Leysin , Zurich, Milan
19 Trips offered by Europamundo in Hungary with 294 Reviews
