Antigua to San Jose Travel Pass

Complete rip-off! Paid at least 40% extra with worst tours and facilities! Worst company!!! I have been travelling since 15 years and have been to more than 75 countries now but never came across a company like this, who are total rip-off! We booked the self guided central americ tour with them wherein they arranged our transports and tours which costed us almost 40% extra for what we have paid if we would have arranged this by ourselves. I do expect to pay may ne 15 or 20% extra for the booking they do for us but 40%, complete rip off! On the top of that, they create a tour itinerary which doesn't even mention the grade of the tour (in terms of how tough it is, for example a hiking tour) and when we asked to cancel it, they said not possible and they need a notice of 72 hours! We saw tourists here booking and canceling 30 mins in advance without any issues, however an established company who is taking huge premium can't help us with this! Completely shambles! Never use them!!!