The Scenic Route - Lima to Buenos Aires
5
Very happy, the tour was mostly as expected, travel was mostly smooth and we got to see and do lots of things in a month which was amazing. One thing I would rate low is the booking experience, website was down, multiple people I spoke to were completely lost (one was very helpful and she’s probably the reason I booked because I was about to give up) the itinerary disappeared afterwards and when I contacted you I spoke to another completely lost person who was massively unhelpful. no one thought to give me heads up that i need to provide evidence of onward travel for Peru and I almost didn’t make my plane, etc. overall I would say your guides on the tours are very organized compared to the people doing the bookings and providing support and you should definitely work on that.
