Overall the trip was wonderful, and the itinerary and the places we visited were excellent. The included castles, boat, waterfalls and other activities were also great. Logistics was arranged perfectly. Some things for Europamundo to consider:
1. Your Spanish guide speaks for 40 minutes, but leaving the English speaking guide only 5 minutes before arriving to a place. This happened more than once, and specifically with Jonatas Chavery. Overall Spanish speaking passengers were a clear priority over English speaking passengers throughout the trip. We are grateful for the English speaking guides that EuropaMundo provided. Please tell the Spanish speaking guides to give EQUAL time in explaining on the bus. Alberto was excellent and translated immediately to English, so that everyone was engaged, and equal time was spent English/Spanish.
2. We are disappointed the EuropaMundo allows babies on the bus, and that babies are allowed to sit at the front instead of at the last seat in the back of the bus. They are annoying to everyone.
3. We had so many tour guides changes and buses that we did not even have a chance to appreciate them with a tip. Some drivers like Lyon – Tournus were very rude to us and complaint about having to lift the suitcases.
4. All buses should have charging capabilities and wifi. Only one bus had wifi
5. Guides should be instructed to have a comfort stop after each 1 ½ hours of travel. It is unreasonable to expect humans to travel 3 plus hours without a comfort stop.
6. The hotels this time were not as good as usually like is Spain. They were all very clean but IBIS was a disappointment and APPARTCITY was just ok. Breakfast was always excellent.
7. To the smoking guides, they should not smoke while they are talking to us and walking with us drop us. As soon as they drop us, they can smoke as much as they want. We do not need or want to inhale their smelly cigarettes. They also come on the bus smelling like an ashtray.
8. Comments concerning special locations: It was not enough al all 1 hour at Savigny Castle. We were not able to see the magnificent collections. Would be better to allow 1 ½ hours and remove that time from Beaune. You can also remove completely Freiburg and allow more time in Strasbourg or in Triberg. We never got to see Baden Baden or Marseille, we only slept there. Marseille hotel was excellent.
Overall this is my third trip with EuropaMundo and I hope to travel again without babies.
The trip was good but a few things need to be addressed - the hotels were not very good - wallpapers were peeling, carpets were very dirty and torn and the breakfast was not good. The bus rivers were great but the seats were too close to each other - my tall sons did not have enough legroom. The guides were wonderful and helpful Next time we would like to not be put together with another group that speaks a different language.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Rome, Florence, Venice, Perugia
Rome, Florence, Venice, Perugia, Bay Of Naples, Salerno
This trip is a fantastic way to see a lot of the country in a short amount of time. I loved the sights and the pace. Our guide and our driver were both amazing. The guide provided lots of information and really went out of his way to make sure we were having a wonderful experience throughout the trip. There were optional excursions as well, like a visit to an oasis, a visit to the Star Wars village, and a camel ride in the desert. The three of us in our group chose to do all of the optional trips, and we enjoyed them a lot. I'd recommend going on any optional trips that are offered--the cost is reasonable, and it's a great way to see even more. We also had a bit of time on our own, too, so that was nice. I'd recommend this tour to anyone who is planning a visit to Tunisia. The mix of sights is great, and you will get a nice overview of a lovely country!
Art and architecture
Tour Type
Small Group TourSmall group tours usually have 8-12 participants and maximum up to 18 travelers
We were disappointed with the limited English spoken by the guide particularly in Morrocco but also in Portugal. We always understood what was going on but we felt we missed out on extra information that could have been interesting. We also were not aware of the flexibility of travelling with this company. We did not realise we could have travelled on to Porto for example so we organised this transfer ourselves We also did not do one of the optional tours and had to find out own way back to the hotel. We felt this was rather poor. We had booked the Fado tour in Lisbon but this was not discussed with anyone and we were just told it was cancelled without any consultation?? Otherwise an overall enjoyable trip
Fantastic 5-days of cycling in a beautiful part of Italy. Michele guided us through his home patch wonderfully with great choices for coffee (and cake) stops in the mornings and great lunch stops too. Loved the light-touch history and culture (especially the football). One pretty challenging day of cycling in the trip (Verona-Vicenza) but made it up the big hill in the afternoon and enjoyed the coasting downhill after our picnic. All the overnights were in cities which made for lots of choice over dinner options and Italian food didn't disappoint. Had such a variety over the week. Padua and Venice are both cities that would warrant further visits. Just amazing, and despite a horrible forecast the weather was very kind too.
Bicycle tours
Tour Type
Private Tour
Accommodation
Hotel, Villa
Age Range
14-99 yrs
Operated in
english
Destinations
Mestre, Dobbiaco, Dolomites, Cor
Mestre, Dobbiaco, Dolomites, Cortina d'Ampezzo, Belluno, Bassano Del Grappa, Treviso
The wonderful itinerary.. the lovely places in France we visited.
We were Very pleased with GAETANO Mancuso as well as our friendly bus driver José Manuelthe last 5days on our 10 day France tour Gaetano is great as he made the trip pleasant, with detailed descriptions and stories.
Gaetano, We also wanted to take a moment to express our deepest gratitude for the incredible experience you provided, as our tour guide. Your passion for your work and genuine enthusiasm for sharing knowledge of the places we visited , made our experience in France truly memorable. We would definitely recommend you as a tour guide to others.
In general the trip itinerary was all that I wanted to do, however, there where many things that were foreseeable that where going to affect the trip and NO previous measure was taken, which eventually disappointed me of how it ended up being the trip. Things like the fact that Granada was going to be closed earlier and make us run to arrive on time but just let us be sitting in the hotel for a long time, or arriving very late to Fez and not having proper time to stay in the place could have been better handled.
In particular, I want to complain about the fact that we were suppossed to go to Alicante, we voted in the bus about skipping this city and two of us said NO to not going to the place and our guided decided to do whatever he wanted thinking we were joking. Not happy about my complaint, Abdel Salam (the guide) wrote to me in my personal whatsapp about his dissapointment of me complaining which I believe is extremly unprofessional.
The night of the 31st of December was also a huge dissapointment. And the lack of consistency and overall bad quality of the hotels was not in accordance to what you advertise in your brochures.