The Trip was very nice. All places which was visited were beautiful and very attractive. Our Tour Guides Mr. Diago in Rome was very good Guide. also Mr. Majed who was our Guide from Austria to Prague was doing his Job in a very excellent and Professional way, he was very nice an polite with the Group. Many Thanks to Mr. Majed for his support and Excellent Guidance.
Sightseeing Tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Rome, Prague, Florence, Venice
Rome, Prague, Florence, Venice, Salzburg, Vienna, Budapest
The travel was good overall. Only concern the lunch provided in Grindelwald was not arranged properly. It was delayed. Portion was quite less, service was bad from hotel staff.
For point 2 and 3 the communication was very poor. It started with arrival at Budapest - it was not explained how I shall be received at the airport. The voucher of the service issued to me do not mention how I should recognize the pickup person at airport. When I inquired Makemytrip - the agency I booked this trip, told me that at the airport a person with their company sign will be waiting for me. I did not find the person for waiting at the airport in Budapest with makemytrip signage. I called all numbers in India and in Europe, finally to get answer that I must wait at the airport until 1 hour and half as mentioned in the voucher. Whereas the person with Europamundo sign was waiting from the time I arrived at the Airport. It was only when I started asking every person waiting there for pickup with some signage and then came to know that pick-up person from Europamundo was there but because of poor document and communication shared with me I could only find him after one hour of my arrival in Budapest. During this one hour I called so many numbers, felt harassed as either no one picked up the call or was able to tell me which sign I should look for. I spend almost USD 15 in this process.
The prague itinerary on day 4 was disaster. We were made to walk so much that we felt tired. the information does not say how many kilometer we shall be walking. Based on which we could have decided to continue with rest of the day walking or not. Castel Quarter was very good, the guide (Eva) was excellent. Later we were to take a boat. To get to the boat your agent made us walk another 1.5 Km. After the boat trip he made us walk another 1 km and said the coach will be there at 8pm, now I do not understand that a tour starts at 8.15 am with walking until 12:00. After which we were told that we should assemble again at some point at 13:40 so that we can get to boat. Then we walk from there until 14:10. After which again we are told now it your free time (which means walk) as the coach will come at 8pm. We had selected a trip as vacation to enjoy and not for exercising. Do you think on a normal working day any person will walk for nearly 12 hours? That left us completely tired on day 4. Clearly no one has reported to you until now. Please let me know how you intend to compensate me for this poor service and improve this service for any future customer.
Europamundo is just Fabulous to travel with.
Only problem that I found was with veg food options for Indian travelers. If you guys somehow work on it , its very difficult for other companies to compete with you.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Copenhagen, Warsaw, Tallinn, Rig
Copenhagen, Warsaw, Tallinn, Riga, Vilnius, Aarhus, Stavanger, Bergen, Oslo, Stockholm, Helsinki
Europamundo - Rome to Budapest.
Pre tour correspondence - Sufficient and Informative.
Airport pick up and drop off to hotel - Appreciated and friendly.
Hotel accommodation and breakfast - No complaints.
Bus and driver - Comfortable and very Proffessional.
Tour guides - Organised, Knowledge, Helpful, Outstanding.
Recommend Europamundo - Yes
Kevin.
Cultural, religious and historic sites
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Rome, Florence, Venice
Budapest, Rome, Florence, Venice, Salzburg, Vienna
Some places we feel very little time given which is not enough. Trip was good,,
But lot of places , they just given very little time for visit that also including lunch,,
In Innsbruck - very little time,,, Innsbruck nice place but fully waste bcoz of time consent.
They want to make a count that they taken to Innsbruck, in Innsbruck they didn’t given time they taken kitbhuel almost in sunset time nothing they to see,,, actual stay as per itnery was kitzbhuel , but the stay was at salaburg, so Innsbruck kitzbhuel totally waste ,, just fill the itnery ,,Upto Zürich bus was good, Zürich to Innsbruck bus was ok,, after Innsbruck bus not good .
Sightseeing Tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Paris, Rome, Florence
Budapest, Paris, Rome, Florence, Venice, Salzburg, Vienna, Lyon, Zurich, Milan
