Impressive how you organize the trips-timing and turn over of passengers to the next guide.
Places such as St. Wolfgang, Kitzbuhel, Innsbruck, Prague and Florence are my favorites in this trip. The cultural show Folkloric Tiroles and the Vienna Waltz show are super nice i can go back just for these :- The Tuscan Dinner was a miss - would have been very good if this was pushed through.
Julio Villar and Gaby are my favorite guides :- Definitely, my next trip 2020 will be with Europamundo again. Keep it up and Thanks.
For point 2 and 3 the communication was very poor. It started with arrival at Budapest - it was not explained how I shall be received at the airport. The voucher of the service issued to me do not mention how I should recognize the pickup person at airport. When I inquired Makemytrip - the agency I booked this trip, told me that at the airport a person with their company sign will be waiting for me. I did not find the person for waiting at the airport in Budapest with makemytrip signage. I called all numbers in India and in Europe, finally to get answer that I must wait at the airport until 1 hour and half as mentioned in the voucher. Whereas the person with Europamundo sign was waiting from the time I arrived at the Airport. It was only when I started asking every person waiting there for pickup with some signage and then came to know that pick-up person from Europamundo was there but because of poor document and communication shared with me I could only find him after one hour of my arrival in Budapest. During this one hour I called so many numbers, felt harassed as either no one picked up the call or was able to tell me which sign I should look for. I spend almost USD 15 in this process.
The prague itinerary on day 4 was disaster. We were made to walk so much that we felt tired. the information does not say how many kilometer we shall be walking. Based on which we could have decided to continue with rest of the day walking or not. Castel Quarter was very good, the guide (Eva) was excellent. Later we were to take a boat. To get to the boat your agent made us walk another 1.5 Km. After the boat trip he made us walk another 1 km and said the coach will be there at 8pm, now I do not understand that a tour starts at 8.15 am with walking until 12:00. After which we were told that we should assemble again at some point at 13:40 so that we can get to boat. Then we walk from there until 14:10. After which again we are told now it your free time (which means walk) as the coach will come at 8pm. We had selected a trip as vacation to enjoy and not for exercising. Do you think on a normal working day any person will walk for nearly 12 hours? That left us completely tired on day 4. Clearly no one has reported to you until now. Please let me know how you intend to compensate me for this poor service and improve this service for any future customer.
While I can go along well with people from any country, still I would prefer to be with those from my region, that is with Asians or better yet with my countrymen
I enjoyed traveling with Europounda so much and what makes the trip is enjoyable for me that Such company has variety in the program and more flexibility. I would appreciate the great efforts of the tour guides really they arr so helpful and nice to us .One point for improvement is the hotel location to be near City Center 1 kilometer.Others were great and my next trip will be with you .
Europamundo is just Fabulous to travel with.
Only problem that I found was with veg food options for Indian travelers. If you guys somehow work on it , its very difficult for other companies to compete with you.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Copenhagen, Warsaw, Tallinn, Rig
Copenhagen, Warsaw, Tallinn, Riga, Vilnius, Aarhus, Stavanger, Bergen, Oslo, Stockholm, Helsinki
In overall the tour was good but changing tour guides wasnt convenient. Its quiet acceptable to have 2 language group but ... Europamundo should thing beforehand about cultural background of groups they want to join in one group. One day was a total disaster for English speaking group because of the second group and their behavior.
River cruises - I expected a guided cruise and not just a ride.
Local guides in Prague, Paris, London - are exceptional, very informative. Really enjoyed it.
The Trip was very nice. All places which was visited were beautiful and very attractive. Our Tour Guides Mr. Diago in Rome was very good Guide. also Mr. Majed who was our Guide from Austria to Prague was doing his Job in a very excellent and Professional way, he was very nice an polite with the Group. Many Thanks to Mr. Majed for his support and Excellent Guidance.
Sightseeing Tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Rome, Prague, Florence, Venice
Rome, Prague, Florence, Venice, Salzburg, Vienna, Budapest
A really good, interesting holiday. Rather more moderate than leisurely but very enjoyable. The group had a good age range and we all got along very well. The weather was glorious for all but one day and the guest house was lovely. The food was very good and the staff were all very friendly.
Winter adventure
Tour Type
Small Group TourSmall group tours usually have 8-12 participants and maximum up to 18 travelers