Overall the trip was good however the Hotels at certain places ADONIS EXCELLIOR GRAND GENEVE was not of standard quality. We were very disappointed with the night stay at FELDKIRCH. There was NO reason to make passengers stay in such a BORING place There is Nothing to do there besides we dropped at 5PM here so entire evening was a waste....there was no net connection at Hotel HOTEL CENTRAL LOWEN even after paying for it....all shops etc closed so basically a total waste of money and time Instead you can give more time in Lucerne where people can enjoy nightlife or evening time...suggest you to remove Feldkirch stay and give night stay at some more entertaining place. Also You should have offered the boat trip at Rhine falls .....we missed it Certain places the time given was too much to explore a small town....our tour guide Ms Maria was AMAZING...she was very caring and gave timely information to us at all places. We would recommend to educate guests more on the available restaurants near the Hotels you choose as we clients find it difficult to walk and explore options after a long day....if you give few restaurant names close to Hotel it will be of help Again overall a good experience however small improvements required on planning Hotels and routing. Thanks to Maria for everything for assisting us :
Travel in general was very satisfactory. I would love to travel to newziland in october with europamundo. Transfer from arrival to hotel at Paris was not st all satisfactory as i have to make my arrangement.
Our Europamundo experience was very enjoyable and informative as well. I would like to thank our tour guides, Albert Herrera and Emma Esteban, for being so nice, accommodating and patient with us during the entire trip.
Hotel stay Campanille in Paris was not nice. It was a small accommodation with poor service and facilities. As for the circuit hunting for Indian food in an unknown country was a big problem especially with children. Care must be taken to ensure that people are stopped at good restaurants for food.
I really enjoyed all of the wonderful places we saw in such a little amount of time. Our tour guide Manuel was also fantastic and incredibly accommodating.
The hotel in Barcelona, Frontair Congress, was a very bad hotel. Hotel staff were rude. The room was dirty. The hotel in Lyon, Campanille, was also dirty and small. The breakfast was bad. Basic spoon, fork and plate were not available.
As for the guides, we were very happy with Abdel, Spain guide, and Diego Bueno, our Interlaken, Grindelwald and Lucerne guide. Both of them were empathetic on our needs. Their English was good. We understood them the entire time. Angeles, our guide in France, was nice but we barely understood her English.
Over-all, we were very happy with the Novotel hotels we stayed in, both in Madrid and Paris.