Good to know
A deposit of 10% is required when booking this tour. The remaining balance will be charged 45 days prior departure. For any bookings within 45 days of departure, the full tour amount will be charged upon booking.Travel Insurance
We advise to take out Travel Insurance to cover for any unforeseen circumstances. Bookmundi recommends World Nomads' travel insurance.Other Practical Information
Cancellation before 72 hours - 30 days - of arrival date – No charge
Cancellation within 72 hours – from 15 to 30 days - of arrival date – charge 50%
Cancellation within 14 days and no show: full charge
The time and itinerary may be subject to change due to the bad weather and other prevailing conditions without notice.
Advance register is required with name, passport, nationality, gender, and visa for all passengers.
Swimming and kayaking may cancelled due to bad weather and unused service is subject to nonrefundable
Shuttle transfer Hanoi - Ha Long City (journey about 3.5-4 hours including 1 rest stop), departing from Hanoi office, 125 Hong Ha street at 7:45 daily and from Halong office, Tuan Chau Marina at 12:00 daily. Rate 25$/pax/ round trip.
Private car: 190$
For safety: First aid kit is available in Reception desk; Life jackets are in the drawer under your bed; No smoking in restaurant and cabin;
Be aware of long jelly fish (seasonal).
CancellationFree cancellation up to 45 days prior departure. No refund applicable within 45 days of departure.