The trip was great, everything was very smooth, and well taken care of. I must also really thank you for helping with the train tickets last minute, you were a great help! I was quite worried haha. The guide you provided, Lhakdon, was excellent. She is a very warm person, and genuinely helpful. For example, my father broke his spectacles accidentally one night, and I messaged her at 9pm asking if she had super-glue or knew a place to buy new spectacles. The next morning she turned up at 9 am with a tube of super glue, and we were able to fix the spectacles! She really went above and beyond to help us. She always made sure we were comfortable and taken care of, at restaurants she would stop eating and come over to help us order food, get utensils, get drinks etc. service standard is very high. Lhakdon also helped us outside of the tour time, brought us to various shops, to look for specific items we wanted. These shops were also cheaper and better in quality than the usual tourist traps. Places where locals would buy from. The driver Pen Pal was also good, a friendly guy. Though he didn't speak English, we could converse in Mandarin. His driving was very safe, smooth ride all the way. No speeding, no sudden acceleration/braking/swerving. Great driver! Please express the thanks and appreciation from my Dad and I to Lhakdon and the driver. If my friends or I ever go to Tibet again we will definitely request for them again!

Now that our tour is over, I just wanted to take the opportunity to thank you for all your help in organizing this great experience! We would like to point out that we really liked the driver who picked us up from the train station on our first day! Of course, we only interacted with him shortly but he left such a good impression that we wanted to share this with you. Also, here are two little suggestions for improvement: 1. On day 5 of the tour, we agreed with our fellow travelers that we would leave the visit of Tashilunpo Monastery in the morning and go straight to EBC. Despite leaving it out, we still arrived at EBC very late (around 8.30 pm). We suggest that the monastery be removed from the itinerary as otherwise the day would be very, very long. 2. What is advertised as "Everest Base Camp" on the website is not the real EBC. We think that this should be made clear so that no one is disappointed. For future reference, there is definitely a public bus going from Rasuwa Ghadi to Syapru Besi (we are also pretty sure that it continues on to Kathmandu). We took the bus from just after the immigration office to Syapru Besi, it took about 45-60 minutes and cost us 150 Rupees (about USD 1.13) per person.