I recently completed the Three Stans trip with Explore. It was a very good trip. Our local trip leader (Tatiana), for Kyrgyzstan & Kazakhstan, was exceptional, in fact she was the best leader we have encountered in several Explore trips. Her leadership, communication, use of maps, care, attention, and patience was exemplary. The standard of accommodation throughout, was good, to very good. The Nomad Lodge in Kochkor, was excellent. The activities e.g. cookery demonstrations / participation, yurt building etc. was good. On the final day, in Samarkand (Uzbekistan), our guide gave us only 40 minutes of free time in Registan Square. Fortunately, we had added 3 extra nights in Samarkand, at the end of the trip, so we were able to subsequently enjoy the delights of the magnificent Registan Square, for 5 hours!
In my opinion, the time allocated to Samarkand on this trip is too short, and I would suggest that others consider extending their time there, as we did. Accommodation is plentiful. It is also beneficial to consider arriving one day before the trip starts, in Bishkek, so as to be more refreshed.
On a negative note, we had booked our flights via Explore. When we tried to check in online, we discovered that Turkish Airlines requires an eTicket number, which Explore had not supplied to us. We had only been given the booking reference number. As a result, I had to telephone Explore on two occasions, as I received the wrong eTicket numbers by email, in response to my first call.