Good to know
The minimum age requirement is 5 years old.
Please read these booking conditions carefully. Payment of your session whether booking in person, by telephone, via our website, by email or by any other means, is regarded as acceptance of these booking conditions:
> All session/course bookings are made with Real Rocks Climbing School (Real Rocks Climbing), registered company no.33/06326 and all operations of Real Rocks Climbing are governed by the laws of Thailand.
> Neither Real Rocks Climbing nor any of its representatives are responsible for injury sustained in or around the climbing areas nor are they liable for any losses of personal property.
> Real Rocks Climbing instructors reserve the right to remove participants from any activity if it is deemed their behavior places at risk the safety or enjoyment of the individual or others.
> Client must disclose any pre-existing medical conditions or disabilities which may prevent them from actively participating in the climbing activity—if any persons suffer from any medical conditions or disabilities which may affect the tours please contact us before making your booking so that we may better advise.
> Clients making the bookings warrant that he/she is at least 18 years old and has full authority to enter a contract on the basis of these conditions and on behalf of all the persons named on the booking and confirms that all such persons are fully aware of and accept these conditions.
> Alternations to participant numbers: All alterations to participant numbers must be made in writing and will be effective from the date of receipt by Real Rocks Climbing. Increases to participant numbers are at the discretion of Real Rocks Climbing. Should additional instructors be required Real Rocks shall endeavor to meet your needs, however such increases are not guaranteed.
> Cancellations: by the Client. All cancellations must be made in writing (by email or mail with confirmation of receipt by Real Rocks Climbing School). No verbal cancellations will be accepted. Any cancellations made less than 72 hours before their scheduled course cannot be refunded. If customers do not email to cancel their appointment nor show up on the day of their scheduled course they will be charged the full price without refund.
> Cancellations or delays: by Real Rocks Climbing School; Real Rocks has the right to change tour departure times, routes and climbing locations anytime to ensure client safety and satisfaction. We may postpone, cancel or delay any aspect of the tour if it is necessary due to poor weather or conditions are considered to be too hazardous and threaten the safety of the participants and guides. In the event of Real Rocks Climbing cancelling an activity we will endeavor to rearrange the activity at a mutuallysuitable time. If rearrangement is not possible, any monies paid will be refunded.