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Walks LLC Reviews

5.0 - Excellent Based on 42 reviews

The overall rating score is based on all time feedback received and does not express any opinions of Bookmundi.com. The current reviews and scores are thus representative of a company's performance.

1 - Very poor
for Special Access Catacombs Tour
Jim Doster From USA On
“Walks of Italy aka Walks LLC *- They do not honor their cancellation policy.*
I made $440 worth of reservations February 11, 2020, for a tour in Rome scheduled for Sept 11, 2020, for a group of eight friends traveling together. I cancelled the tour on March 7, 2020. June 14 they finally responded and offered a choice between a tour credit for double the amount of the original amount or the refund. I choose the refund. Their final response on June 18 was that the tour credit was their final offer so apparently I did not have a choice as their previous email had indicated. It is interesting that this all took long enough to get me past the 90 day period associated with my credit card. This is very disappointing. They have numerous complaints on their Facebook page, and on Trip Advisor. A lot of folks are being stiffed when their cancellation policy states: "Walks LLC offers a full refund on cancellations made more than 72 hours prior to tour commencement." Walks LLC should not be spending the funds received prior to the commencement of a tour and provide refunds as their policy states instead of offering credit or vouchers that may, or may not, ever be used.
Walks Update: After posting a bad review on Trip Advisor, they came back and looked at my complaint. They said they would refund my tour with them on August 3. August 6, no refund, and I wrote them back. They then stated that they would not refund my tour costs even though they had promised that they would. I've since reported them to BBB and the Texas State Attorney General's Office.
Best beware doing business with this company.”
5 - Excellent
for Exclusive Mont Saint-Michel & Bay Tour from Paris
Anonymous From USA On
“All important information about the tour was privided. Our guide Ferret was very knowledgeable and very accommodating, making sure we are okay.”
5 - Excellent
for Paris in a Day, with the Louvre, Eiffel Tower, Montmartre
Steven Woltering From USA On
“Well organized. A little hiccup with the plan for visiting the Eiffel but that was resolved afterwards.”
5 - Excellent
for Louvre Highlights Express
Nigel Moore From UK On
“The line was very long to get in. It was nice to go with a tour guide and skip the whole line. The tour guide told stories.”
5 - Excellent
Lindsay Moore From USA On
“Charlie-our guide for this tour, was fantastic. He's well-educated in French History, and is pleasant in demeanor and tone. We highly recommend this tour and, if possible, suggest scheduling so that Charlie is your guide. As an aside, I used WOI in Rome for the Colosseum special access tour and the Vatican/St Peters early access tour and was very happy with their professionalism.”

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Tours and Holidays by Walks LLC

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How our Travel Expert Service Works
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The Advantages of Bookmundi
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  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
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We've noted down your trip requirements below. You can easily them.
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  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
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  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
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