As a first-time solo traveller, I was nervous and did not know what to expect...but the tour operator exceeded my expectations! Not only was the tour well-organised and great value for money, but my fellow travellers became like my 2nd family! I made many new friends and will always treasure my memories from this trip. Special mention most certainly needs to be made of the tour leader, Antonio Veiga! Apart from being highly knowledgeable of the area, he took exceptional care of our group, often adding in little extras, that was not part of the itinerary...like taking us on the funicular which climbs to Montecatini Alto village, for dinner and to enjoy the sweeping views, showing us how to use public transport (which can be overwhelming for first-timers) the best places to draw money etc. I, unfortunately, lost my handbag (with my credit cards, passport, cellphone and all my Euros) on my 3rd day...Antonio went above and beyond the call of duty in trying to help me to recover it, assisting me with filing a police report (a master translator with the intimidating Italian police), letting me use his email address and phone to make calls to my family in SA and to cancel my bank cards; and in lending me money, until my family was able to transfer funds. The impact of this stressful situation was greatly reduced by the patient support and assistance I received from Antonio (this while simultaneously looking after the 47 other travellers in our group) and I was able to still enjoy my tour despite this initial setback. A great experience! I will definitely be back!
My wife and I have not had our honeymoon after getting married 16 years ago so this trip is our honeymoon and what a honeymoon it was. I dont know anyone whos been where weve been and done the activities that we did. Everything was amazing. The driver is the best in Europe and the tour leader was as helpful, as informative, as fun as you can get.
The food was fantastic, the guide and crew were fun, very friendly and extremely helpful with every/any request, the bikes were in excellent condition and the chosen routes as scenic and quiet from traffic as they could be. Loved my holiday and would do it again!
Massimo GiannettoTravel Expert in Italy
Matteo PiccardiTravel Expert in Italy
Antonio MaurielloTravel Expert in Italy
