Discover the lush wildlife-filled landscape of Ngorongoro Crater with game drives in this ‘Garden of Eden’ – without doubt one of Africa’s Seven Natural Wonders..
Camp in the heart of Tanzania's oldest national park, the Serengeti.
“They sold me a 7-day 6-night group safaris and told me I would be joining 4 other travelers. However I was swapped between 4 different tour groups. Not a good experience. They replied with lies when I posted my reviews on other sites. Not a company you want to do business.”
The tour operator responded on :
“Dear Mr Adam,
Thank you very much for the review. I apologies for not meeting your safari expectation.
When you wrote to me in regards to the service. Yes I advised you that I sub contracted Africa Natural safaris. One thing in Tanzania - If you are not registered tour operator your vehicle cannot entered National parks. So the Africa Natural Safaris is a registered tour operator.
You mentioned well that the tour was good and the problem was breakdown of communication. In budget joining tour, some time you might join 2 or more groups going in the same area.
Initially remember the package I sent to you, you were to do 2 nights in Serengeti but when Geoffrey came to take collect the payment. You changed and stated you want a tour which will have 3 nights in Serengeti. And it was few hour (less than 15hrs) to the departure time. Now we had to joining you to the group you had requested initially, And because we had another group extending in Serengeti we joined you to the other group - so that we can satisfy you staying 3 nights in Serengeti National Park.
You changing the program last minute when company representative is collecting the payment, made everything out of order. In which the services was provided, the problem was joined in several group which was a result of you changing the program, less than 15 hour to the departure time.
I listen to your dissatisfaction and we refunded you all the profit we made for your package- which was delivered by Jacob under my instruction.”
“our safari was very much made alive by our guide Protas. He went out of the way to make sure we were comfortable and enjoyed our trip from the beginning to the end. the Lodges were amazing, great food, great and helpful staff, and they all made our stay in Tansania great one. thank you till next time”
“I went to the safari last month and it was very good. I visited ngorongoro, serengeti and tarangire. Everything worked well from the beginning to the end. Thank you for good service... till next time”
“Tour generally was pretty good. Tour leader was very relaxed but knew a lot about the tour and areas we were visiting. Accommodation was sometimes pretty basic for a mid-range tour but it was Africa!”
“This was an amazing trip. The Ngorongoro crater and Serengeti days in the Land Cruiser watching wildlife were even more wonderful than I had expected. I would recommend it to anyone who is not afraid to rough it sleeping in tents, riding extremely rough roads and taking cold showers.”
“If you have been thinking about climbing Kilimanjaro for a while but have hesitated go ahead and do it. The Lemosho route gives you plenty of time to acclimatise and why go all the way to Tanzania and rush it? The guides make sure no one goes too fast and it was only on the summit climb that we gradually split into small groups according to ability. So don't worry you will not get left behind and you wont get made to feel you are slowing the group down. EVERYONE goes slowly. It's compulsory. And don't worry if you want to go solo. I think most people climbing Kilimanjaro are solo travellers anyway.”
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Here’s a quick overview of how our Travel Expert Service Works:
1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
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No of people:{{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?' and ':''}}
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