Hi Marcela, I identified this tour organizer from an internet search for Patagonia Tours. I then read some of the positive ratings from other travelers. I decided to book through it because of a) positive reviews from other travellers; b) the itinerary that you offered suited what I wanted; and c) I liked the idea of being reasonably independent and not having too much organised or being part of a week long tour. There were probably a number of highlights. In terms of the actual arrangements, the ease of having most of my travel and hotel bookings completed without having to concern myself with them was a highlight. In terms of the actual trip, I really enjoyed the hiking at El Chalten and the one day that I hiked to Mt Fitz Roy was the highlight for me. The hotel in El Calafate (Kau Yatun) was the best one of the trip. Very comfortable, good service, good restaurant and nice location. As mentioned above, it was not an excursion, but the hiking in El Chalten was my favourite. However, at El Calafate, I booked an additional excursion to Estancia Christina on my one free day, and that excursion was great.The guides were all good. I think the guide from El Calafate who did the Perito Moreno glacier tour - I think her name was Danielle - was great, very friendly, helpful and professional.
Highly recommended- Chuck and Jeanne Zimmerman
This tour operator provided us with a customized itinerary with hotels that exactly matched our request for a mix of sight-seeing in Argentina and hiking in Patagonia (Argentina and Chile). All travel arrangements and tours were pre-arranged for hotel and airport (international and domestic) pick-ups and drop-offs, and these services were right on time and provided by very pleasant and helpful staff. The hotels were great and many of them had excellent restaurants that made it easy to enjoy the local cuisine. Especially memorable were Fierro Hotel (Eco Restaurant), Estancia Helsingfors and Las Torres Hotel. Given that we did not want to be part of a larger tour group (12-16 people), this approach worked best for us. The booking staff (Lucia and Yuna) and our in-country hostess (Ursula) were all available prior to and during our trip, which made this "bucket-list" 18-day vacation very easy for us at a more-than-competitive cost. We would recommend this company to anyone (and already have).
Dear Marcela, Thank you for the email. I have already reviewed your company on the general site, will add comments to the forum too. I first learned about the company from the Internet - reviews and trip advisor. I decided to travel with you because of your promptness in response, ease of working, good customer service and a good price. Seamless experience - everything was flawless and we did not have to worry. My favorite hotel is Don Los Cerros at El Chalten - very nice hotel, luxurious, superb location and views, spa - hot tub, good service. The best excursion was to Laguna De los tres - amazing trek up - difficult but exhilarating - worth the effort once we reached the top. The trip was fabulous!
