Excellent wildlife viewing but poor UK booking experience. On a positive note we had a great wildlife experience seeing five jaguar, giant otters, tapirs, ocelot and hyacinth macaws amongst many others. Tony, our guide, was one of the very best guides I have had. He spotted just about everything going and has an encyclopaedic knowledge of the birds and animals of the Pantanal. The not so good was when booking, the connecting flight from San Paulo to Cuiaba was booked from a different San Paulo airport to the one I was due to arrive at from the UK. Speaking to the Exodus rep when booking I questioned why the arrival airport had a different code to the departure airport and was assured the two flights were from the same airport so booked. I was not comfortable and quick online search showed that this was not the case. Fortunately it was sorted out when I then raised the issue again but no apology for what was a basic error. Following the two reviews from 2023, the connecting flight is now a 7hrs wait. While baggage is checked through to Cuiaba you must collect your baggage in San Paula and go through immigration control and customs. You can then drop your bags off at the Latam desk 4hr before your flight to Cuiaba. This info is correct as of July 2024!
G, you've;ve done it again! You've made it so easy to see so many more sights than I would have been able to myself and allowed me to connect with people from all over the world. Life long memories were made.
Wow - this was a challenging hike! Not so much the terrain, definitely due to the hot weather. Putting the heat, sweat and fatigue to one side - this hike is unique and rewarding. Along the route there is lots to see and the destination is mind blowing! Our team (Stiwen, Brayan & Pinnochio) were attentive and did everything possible to make this a safe & memorable trip. The side journeys on this itinerary were all worthwhile and enjoyable. It was just the two of us for the duration of this trip and at all times we felt safe and everything ran without a hitch.
