This was our first group tour - a lovely bunch of people
Hayley -...
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This was our first group tour - a lovely bunch of people
Hayley - our tour guide has been a gem! She is very knowledgeable about Japan and kept us entertained. She made sure we had enough suggestions of activities to enjoy in our spare time. She was quick on her feet when we encountered issues far beyond anyone's control on the bullet train and kept her cool when plans needed to change. Hayley is very respectful of the Japanese culture and manners
Things to bear in mind when considering this tour -
Definitely forward your luggage from Tokyo to Kyoto - but that means bring a small carry on so you can have 3 days worth of clothing to take to Hakone and Takayama. For traveling after that - a backpack is the way to go. Leave enough space in your luggage for all the gifts you will be buying.
Rooms are often shared - with the majority of bathrooms being shared. If a couple - bear in mind that the pods are separated by gendered dorms.
Make sure you have comfortable walking shoes - there is a lot of walking and climbing stairs
Some of the experiences that have made an impact on me during this trip have included staying in a temple and having a meditation session with a monk while it was snowing outside. A Kendo class with a 4th generation Samurai descendant. Learning how to make our own sushi and embracing the Japanese way of life Read less
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14 hours ago
Verified Purchase
2 days ago
Was a comprehensive website, clear and easy to use. Booking was...
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Was a comprehensive website, clear and easy to use. Booking was straight forward was a bit worried about the 10 min time restrictions but managed to complete the booking. Good to get confirmation. Would have prefered all the pricing to have stayed in British pounds as it had initially. But very happy with experience. Read less
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6 days ago
Very good with communication and responses were well within the...
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Very good with communication and responses were well within the timeframes stipulated. Everything is 100% clear and understandable. Read less
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6 days ago
I was not able to split by booking down payment between two couples...
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I was not able to split by booking down payment between two couples so I had tp oay the entire deposit myself. There must be a way to do this in our final payment? Read less
Verified Purchase
1 week ago
Verified Purchase
2 weeks ago
My wife and I first booked our trip to Romania in 2019 and then as we...
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My wife and I first booked our trip to Romania in 2019 and then as we all know, the pandemic hit. Now, after so many years it is coming to a reality and Bookmundi has been exceptional in helping us since the beginning with all the ups and downs. My wife and I are very grateful for their undying diligence and professionalism.....thank you!!! Read less
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3 weeks ago
James from Bookmundi was very helpful and prompt in organising our...
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James from Bookmundi was very helpful and prompt in organising our upcoming tour to Vietnam. He provided all the necessary info and answered all our questions. Very happy and satisfied with the whole booking process through James and Bookmundi. Read less
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4 weeks ago
James Harrison has been very helpful when organising the details of...
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James Harrison has been very helpful when organising the details of our trip. Read less
Verified Purchase
1 month ago
Thank you James Harrison !
I wish to acknowledge James Harrison as...
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Thank you James Harrison !
I wish to acknowledge James Harrison as being an outstanding communicator, super efficient, who offered exceptional ongoing support, during the booking of a tour to Sri Lanka with Bookmundi.
James is a shining gem in the organisation, a compassionate kind individual with outstanding tenacity on every level. Read less
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1 month ago
Very nice, friendly and helpful staff. We recommend...
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Very nice, friendly and helpful staff. We recommend it! Read less
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1 month ago
Staff returned calls and answered emails quickly, helping us with a...
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Staff returned calls and answered emails quickly, helping us with a few queries. Great service. Read less
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1 month ago
Happy that we were able to include extra nights during our 'Patterns...
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Happy that we were able to include extra nights during our 'Patterns of Turkey' 13-day tour and that complimentary transfers allow for arrival and departure days outside of the tour days. James was very helpful, always courteous and very prompt in answering my many questions. (There would have been fewer had more details been provided at the website. I like to know ahead so there are no surprises.) So far, so good. I have all the info I need to book and will do so shortly. I will post more after the tour. Read less
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1 month ago
It was easy to book my tour and Peter has been so helpful answering...
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It was easy to book my tour and Peter has been so helpful answering my questions swiftly. Great customer service from him. Read less
Verified Purchase
1 month ago
I can only say congratulations for a streamlined, detailed and...
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I can only say congratulations for a streamlined, detailed and accurate confirmation of our booking! Well done...it bodes well for the adventure we are truly looking forward to. Just one thing you could do for us please: enter my partner Catherine Griffiths name on the booking confirmation; you have entered my name twice.
Thanks again, Tony Read less
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1 month ago
Any issue dealt with promptly and respectfully and...
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Any issue dealt with promptly and respectfully and patiently Read less
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1 month ago
The website is easy to navigate and has a lot of useful information....
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The website is easy to navigate and has a lot of useful information. The booking process was very smooth and their customer service is excellent, especially Juliana and James who would respond within 24 hours and were always helpful! I highly recommend you book your trip through them. Read less
Verified Purchase
1 month ago
The booking process was excellent. The website is clear, simple and...
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The booking process was excellent. The website is clear, simple and easy to navigate. Processing was carried out immediately with a booking reference number followed a little later by a confiramtion email. Any questions regarding the trip wwere ansered immediately Read less
Verified Purchase
1 month ago
Verified Purchase
1 month ago