Good to know
- From November 1st to March 31st: BILINGUAL TOUR (explanations during the guided visit are provided in two languages if the audience provenience is mixed). English: from Monday to Saturday; Spanish: Wednesday, Saturday; French: Tuesday, Thursday, Saturday; German: Monday, Friday.
- From April 1st to October 31st: English: from Monday to Saturday; Spanish: from Monday to Saturday; French: from Monday to Saturday; German: from Monday to Saturday; Italian: Saturday.
No credit or refunds will be given in the case of a no show (if you don't show up at the meeting point at the time indicated on your voucher)
This is a collective tour, which means there might be other participants going on the tour with you.
In cases of religious ceremonies, exceptionally high tides or other special occasions, access to St Mark's Basilica may not be permitted.
To visit St Mark's Basilica it is necessary to dress appropriately (no shorts or vest or tops) and backpacks are not allowed for safety reasons.
The gondola ride might be suspended in case of BAD WEATHER. In such cases you are required to go to the tour departure point in order to know whether the tour takes place or not and any alternative ways to use the service.
Please note that, due to the particular morphological structure of Venice and the logistic problems resulting from it, we cannot guarantee that the whole tour is accessible to people with limited mobility. This means that people with walking difficulties and wheelchair users could not be able to access some parts of the itinerary.
The local supplier telephone number is +39 041 0992700 and it operates from Monday to Friday, from 9 am to 6 pm.
Cancellation for this product is free up to 48 hours before the chosen start date - full refund will be given.
If cancelling less than 48 hours before the chosen start date no refund applies.