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Antarctica, South Georgia And Falklands Explorer

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highlights
  • Retrace the route of the legendary Sir Ernest Shackleton, who led three expeditions to the Antarctic region, and uncover the historical events of his journey.
  • Freezing is great but freedom is better. Customise your trip with a wide range of optional activities on top of regular Zodiac excursions. Explore the water by kayak, sign up for a photography masterclass, rejuvenate with some onboard yoga and a massage, take a refreshing polar plunge or camp overnight like a true polar explorer.
  • Whereas most polar expeditions of this kind have a crew-to-passenger ratio of ten, fifteen or twenty to one, Intrepid expeditions on the Ocean Endeavour have an expedition crew member for every 8 passengers for a greater personal touch.
  • Our experienced leaders have made hundreds of polar voyages between them. They’re experts in marine biology, glaciology and Antarctic history, and they’ll share their knowledge throughout the journey during a comprehensive lecture program.
The trip Antarctica, South Georgia And Falklands Explorer starts from and ends in Ushuaia. It is a polar expeditions and cruise trip that takes 21 days taking you through Ushuaia in Argentina. Antarctica, South Georgia And Falklands Explorer is a guided group trip that includes accommodation, transport, meals and others.

An epic, 21-day adventure across the depths of the Drake Passage awaits. The destination? The awe-inspiring Antarctic Peninsula, South Georgia and the Falkland Islands. Discover just how impressive Shackleton’s journey was and become immersed in wildlife encounters along the way. Visit penguin rookeries, watch whales breach and scout for seals along the shoreline, with a team of onboard polar experts leading Zodiac excursions through the ice-filled bays and on land. Days at sea offer comfortable living quarters and services catering for health and wellness, as well as a program of lectures and screenings to enhance your knowledge and appreciation of the area, adding to what really is a once-in-a-lifetime trip to discover the last frontier.
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Your Antarctic adventure kicks off in the port city of Ushuaia, where you’ll meet your fellow travellers at your hotel. If you arrive early there are plenty of activities to choose from, like a full day’s adventure through Tierra del Fuego National Park or a stroll around town, perhaps visiting the waterfront overlooking the famous Beagle Channel. A visit to the Museo Maritimo (Maritime Museum) is a great way to learn about the city’s history and has the added bonus of being housed in an old prison, or why not live the local life to the fullest with a steak and a glass of Argentinean wine.
This morning is free for you to take a final look around town and shop for any last-minute items before an afternoon departure. Head downtown to Avenida San Martin (San Martin Avenue) to find plenty of stores stocked with warm clothes, Argentinean crafts and, of course, some local food and wine products. It’s no Rodeo Drive but it’ll do the job. This afternoon you’ll be transferred from the hotel to the pier to board not only your Antarctic vessel, but also your home for the next three weeks. Meet the expert crew and take a tour of the ship’s facilities – yoga anyone? – before setting off in the evening through the Beagle Channel. Wave farewell to South America’s southernmost tip and head inside as the ship proceeds towards the legendary Drake Passage. Tonight you’ll meet your crew and shipmates at the captain’s welcome dinner and drinks, toasting what’ll no doubt be the journey of a lifetime.
The infamous Drake Passage has a reputation for rough seas, but it’s also a rite of passage and an essential part of any Antarctic adventure. The next two days will be spent getting to know your team of polar experts as they share their in-depth knowledge of Antarctica’s wildlife, history and geology, all of which are unique and fascinating. These lectures will give you an understanding of, and excitement for, what’s waiting when you touch down on the Great White Continent. If weather conditions are favourable you may be able to make your way out on the deck for a chance to spot Antarctic wildlife like whales, dolphins, albatross and other seabirds. The crew will be on hand to help point out any marine life.
Set your eyes on the incredible terrain of the world’s most southern land. The next four days will have you stepping off the ship and into a Zodiac to take your first steps on the Antarctic Peninsula, and each subsequent onshore excursion (scheduled twice daily) will be tailored to suit the ship’s location. Whizz around on Zodiacs to get closer to abundant marine life including whales and seals, or take a walk on land and explore the penguin rookeries. Wildlife encounters on the Antarctic Peninsula are likely to include Weddell, crabeater and leopard seals; Gentoo, Adelie and chinstrap penguins; and elephant seals. There’ll also be opportunities to explore further on optional activities like snowshoeing, kayaking and overnight camping, as well as a chance to take a polar plunge. That’s right – you can jump into the Antarctic waters if you dare. If the weather conditions make an excursion unsafe, the crew will arrange for alternative, ship-based activities like wildlife presentations and documentary screenings. Alternatively, you can make the most of the wellness spa, heated pool and sauna, library and gym.

The landing sites visited will depend on the ship's location and weather conditions, but for information on potential landing sites please visit: https://www.intrepidtravel.com/au/antarctica-landing-sites
Keep an eye out for seabirds, whales and other wildlife as we retrace Shackleton’s path to South Georgia. The Antarctic experts onboard will be running sessions over the journey, or maybe you’d rather spend some time taking in the immensity of the surrounding seascape. The ship will head towards Elephant Island where, weather permitting, we’ll attempt to make a landing. This is where Sir Ernest Shackleton left 24 of his men after they were shipwrecked in 1917, embarking on one of the greatest survival missions of all time to save them.
Continue following Shackleton’s route across the Antarctic waters to South Georgia. Life onboard is a very different experience to that of the explorers in the early 20th century, a period known as the Heroic Age of Antarctic Exploration. Shackleton’s crew described the islands of South Georgia as a ‘piece of the Alps transplanted in the Atlantic – with peaks, glaciers and frozen lakes on which man has yet to venture’. Take a moment to imagine travelling across these waters for over 1000 kilometres in a seven-metre boat, knowing that the lives of your crew depended on your success.
Explore the island of South Georgia over the next few days, which was once the homestead of whalers and lonely explorers but is now a protected area with dedicated Antarctic research teams. Behold a wildlife spectacle at St Andrew’s Bay, the largest king penguin rookery on South Georgia and home to hundreds of thousands of breeding pairs. See enormous quantities of sea birds, fur and elephant seal pups and discover a wealth of history, then spend time at the old whaling settlement of Grytviken to pay a visit to the grave of the legend himself – Sir Ernest Shackleton. The island has been a British Overseas Territory since 1775 and, at 3,755 square kilometres (1450 square miles), it's the largest island in the territory.
Leave South Georgia and chart a course for the Falkland Islands. From the deck, scan the horizon for seabirds and other wildlife. Prepare for the Falklands by attending the onboard presentation highlighting the dramatic history and wildlife encounters that await.
The two main islands (East Falkland and West Falkland) have much to offer and provide a rare opportunity to witness the biological diversity, extraordinary scenery and history of the southern islands. The Falklands have the largest black-browed albatross colony in the world and five species of penguin breed on the islands (gentoo, king, macaroni, magellanic and rockhopper). We’ll explore the capital of Port Stanley, located on East Falkland Island, which offers an opportunity to meet the locals whose colourful houses provide a contrast to the icy backdrop. In addition, depending on time and weather conditions, we may be able to visit the islands’ penguin breeding grounds.
Cruise towards Ushuaia with time to reflect on the spectacular scenery and prolific wildlife you've encountered during the voyage, along with the endeavours of legendary explorers like Shackleton. Be sure to say your farewells to the friends you’ve made along the way, both travellers and crew, and celebrate the incredible experience you’ve just shared.
As the journey comes to an end, disembark in Ushuaia where you'll be transferred to the airport for your flight home.
what’s included
Meals
  • 20 Breakfast, 18 Lunch, 19 Dinner
Transport
  • Expedition cruise ship , zodiac
what’s excluded
  • International Flights
  • Any international flights to/from Ushuaia are not included in this price. We always recommend that you arrive 1 day prior to your tour starting date.
  • Travel Insurance
  • Travel insurance is not included in this Antarctica, South Georgia and Falklands Explorer tour. Travel insurance is mandatory to buy. We recommend purchasing it from World Nomads.
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Payment

A deposit of 400 USD is required to confirm this tour. The remaining balance will be charged 57 days before departure. For any departures within 14 October 2019 full payment is required.

Travel Insurance

The Antarctica, South Georgia and Falklands Explorer tour requires that you have adequate and valid travel insurance covering medical and personal accidents, including repatriation costs and emergency evacuation. We recommend using World Nomads' travel insurance.

Visa

For this Antarctica, South Georgia and Falklands Explorer tour getting the required visa(s) is the responsibility for each individual traveller, as visa requirements vary depending on your nationality. We recommend to check with your local embassies representing the countries that you are travelling to, as part of this itinerary.

CancellationNo additional cancellation fees apply for this Antarctica, South Georgia and Falklands Explorer tour. You can cancel the tour up to 58 days prior departure and avoid paying the full amount, but your deposit paid is non-refundable. No refund applies for cancellations within 57 days of departure.
Trip Details
  • Last modified (date)

    24 Jul 2019

  • Trip title

    Antarctica, South Georgia and Falklands Explorer

  • Trip code

    GQMWS

  • Validity

    Validity: 17 Jan 2021 to 06 Feb 2021

  • Introduction

    An epic, 21-day adventure across the depths of the Drake Passage awaits. The destination? The awe-inspiring Antarctic Peninsula, South Georgia and the Falkland Islands. Discover just how impressive Shackleton’s journey was and become immersed in wildlife encounters along the way. Visit penguin rookeries, watch whales breach and scout for seals along the shoreline, with a team of onboard polar experts leading Zodiac excursions through the ice-filled bays and on land. Days at sea offer comfortable living quarters and services catering for health and wellness, as well as a program of lectures and screenings to enhance your knowledge and appreciation of the area, adding to what really is a once-in-a-lifetime trip to discover the last frontier.

  • Style

    Comfort

  • Themes

    Polar

  • Transport

    Expedition cruise ship,zodiac

  • Physical Rating

    1

  • Physical preparation

    Although you don't need to be particularly fit to take part in an Antarctic expedition, you do need to have a good level of mobility. You must be able to complete the on board safety drills and emergency evacuation procedures unaided. Rolling seas and windy conditions require you to be stable on your feet while negotiating the ship over potentially slippery decks and gangways. The zodiacs are accessed via a gangway which is reached via some steep and narrow internal stairs. The Ocean Endeavour has a lift (elevator), but it does not access all decks so some stair climbing on board will be necessary.

    On shore conditions will vary. Ice and snow underfoot can make conditions slippery. Some locations have steep climbs or longer walks to reach a place of interest but wherever possible, the expedition guides will offer options of shorter or longer stays on shore, and varying levels of activity. The crew are on hand to assist passengers on and off the zodiacs at all landings.

  • Group leader

    Your voyage will be led by an experienced Expedition Leader. In addition, a number of experts will be on board to add knowledge of their field to your experience. These experts will be on shore for your excursions, will drive the zodiacs and deliver lectures on board the ship. Kayaking and snow shoeing specialist guides will also be on board for those participating in these activities.

  • Communications

    The Ocean Endeavour has facilities to communicate with the outside world.

    Satellite phone communications are available but be aware that this connection is only available in certain locations and may not be possible from your cabin. Satellite communications can be intermittent and may not be available at all times or in all locations. Phone calls are charged per minute of usage.

    Internet access is possible via wifi on your personal laptop or device in certain areas of the ship and is charged via a pre-paid card which can be purchased through the hotel manager. Please be aware, accessing some websites from the ship will be very expensive as downloading picture heavy content will use up a large amount of data. Text only emails use up much less data and is a very affordable way to communicate with friends and family at home.

    All communications from the ship are a bit intermittent as when travelling through mountainous areas or through narrow channels, signals can be disrupted and may not be transmitted until clearing this terrain or until satellites next pass overhead. Please make sure your loved ones have realistic expectations of your ability to communicate with them so they don’t worry about you.

  • Visas

    No visas are required to visit the Antarctic continent or its offshore islands. However, you will need to have your passport with you on the ship, as port authorities will wish to inspect passports on departure from Ushuaia and also again at the end of your voyage.
    For all departures, the Ocean Endeavour departs for the Antarctic continent from the port of Ushuaia, at the southern tip of Argentina. At the time of printing, no visas for Argentina are required by holders of Australian, New Zealand, British, Canadian, U.S.A. or European passports. Passengers holding passports issued by other countries should carefully check the situation with their travel agent or Argentinean consular authorities.

    For the voyages scheduled to visit the Falkland Islands, visitors from Britain, the Commonwealth, North America, Chile and the European Community do not need visas as at the time of printing. Visitors should check their particular situation with us, their travel agent, the nearest British Consulate, or contact the Travel Co-ordinator at the Falkland Island Government Office in London (tel: 020 7222 2375).

  • Is this trip right for you

    Although our ice-strengthened ships are big and sturdy, the Antarctic waters can be unpredictable and rough. Some people may experience seasickness, especially through the Drake Passage and other open water crossings, so please be prepared with medications to combat this – we’d hate for you to miss a single minute of this journey. There is also a doctor on board should you need further assistance.

    Believe it or not, temperatures in the Antarctic can be freezing. And yet it can get surprisingly warm when the sun comes out, for instance, or with increased physical activity. It’s best to dress in layers when you journey outside and we’ll provide you with waterproof boots that are sturdy, warm and highly fashionable (in Antarctica, at least). Please see the trip notes for information about what to bring.

    Depending on the weather, you’ll be zipping around in a Zodiac boat quite regularly to explore the area and search for wildlife. It can get very cold and wet on the Zodiac, so make sure you dress appropriately and keep your camera safe and dry. Being cold and miserable is one thing, having no photos to show for it is another. Sturdy sea legs are needed for wet and dry landings from the boat, as well as on steep terrain, snow and other uneven surfaces. The Ocean Endeavour has a lift, but you’ll need to take the stairs to get to the gangway and some other parts of the ship that the lift does not provide access to.

    The weather plays a pivotal part in this adventure, and although there’s an itinerary in place, there are no guarantees that you’ll be able to do everything that is planned for. A level of flexibility and openness to embracing the unexpected are important in expedition travel, especially in such a remote area. There are nearly 200 recognised sites in the Antarctic Peninsula and South Shetlands; the places mentioned in the itinerary may need to be changed to others (which are equally as interesting). We may also be confined to the ship during rough weather. The ship’s library and educational lectures are ideal ways to stay entertained, while the wellness spa, saunas, gym and yoga classes will keep you fresh for when the weather clears.

  • Health

    GENERAL HEALTH

    All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with this style of travel. Please also bear in mind the isolation of where you will be travelling, and the distance to medical facilities. Please note that if, in the opinion of staff, any traveller is found to be unfit to complete the itinerary on the day of embarkation, they may be denied boarding and excluded from the trip without refund.

    VACCINATIONS
    Vaccination requirements do change, but generally you do not need vaccinations for this voyage but some may be required or recommended for countries you are visiting enroute to Antarctica.
    It is your responsibility to ensure that you obtain any vaccinations or preventative medicines for the countries you are visiting – or any which may be required by your home country upon your return. To find out which, if any, vaccinations are mandatory or recommended for your destination contact your local doctor, immunisation centre or medical centre for up-to-date information. You should be issued with an International Certificate of Vaccination booklet that records each vaccination. Always carry this with you on your travels; it could provide essential information for doctors in the event that you fall ill whilst travelling.

    MEDICAL FACILITIES ON BOARD

    There will be a licensed English-speaking physician on board. Your vessel will have a medical clinic with a limited supply of prescription medicines and basic first aid equipment. The clinic will not be stocked with every drug or piece of equipment required for every medical problem. If you are under regular treatment for any ailment, you must bring a sufficient supply of medicines for yourself. We cannot accept responsibility for not having a specific brand or type of drug on board. It is wise to carry an extra week’s supply of prescription medications just in case of flight delays or other unforeseen circumstances. If you have particular health needs, please bring with you a signed and dated letter from your physician explaining your health problems and/or the dosage required for the prescribed medication. The letter will assist our doctor on board, and any emergency medical personnel to care for you should you become ill. Please hand the letter to the ships' doctor once you are on board.

    MOTION SICKNESS
    The waters of the Drake Passage can be some of the roughest seas in the world, although at other times they are so smooth that it is referred to as the 'Drake Lake'! Although our vessels are among the most stable ships in their class, we will still inevitably encounter motion. Unless you are certain you are impervious to the problem, you should take precautions against seasickness. Your doctor can advise you as to the best methods for avoiding this uncomfortable condition.

  • Food and dietary requirements

    Breakfast, lunch and dinner are served in the dining room. Hours of operation will be posted and are subject to change to accommodate the expedition. Coffee, tea and cocoa are available around the clock. The tap water on board is safe to drink.
    We're able to meet most special dietary requests, as long as you have clearly indicated your requirements far in advance of your voyage via your online Polar forms. Kosher food cannot be prepared.

  • Money matters

    SPENDING IN ANTARCTICA
    The US Dollar is the standard currency on board. Visa, MasterCard, Diners Club, Discover Card and American Express are accepted on board for settling your shipboard account.
    An account will be opened for your cabin for purchases aboard ship. This will include bar services, laundry and communication charges. A ‘chit’ system will operate for on board payments. You will sign for any bar, wine, communication charges, laundry, etc. An account for payment will be presented to you on the final day of the voyage. Final payment can be made using cash or major credit cards. Personal cheques are not accepted on board. If you are sharing a cabin and would like separate accounts, you must advise the reception.
    It is wise to travel with sufficient cash to pay for incidentals such as shipboard items on the last day of the voyage, airport taxes and taxi transfers.
    In Antarctica, there are limited opportunities to spend money other than on the ship. If you are visiting the Falklands, it is advisable to have Pounds Sterling or US dollars to spend while in Stanley. Argentinean Pesos are not accepted. Please note there are no ATM’s on the Falkland Islands. For trips to the Peninsula, you may visit Port Lockroy which is a small museum and has a souvenir shop, as does the museum in Grytviken on South Georgia.
    TIPPING
    The voyage fare does not include the customary, optional gratuity which is divided between the ships' crew, and hospitality staff. We suggest US$13 - US$15 per day as a guide. For the expedition team, between US$3 and US$5 per day. Both of these are entirely at your discretion Gratuities can be added to your onboard account at the end of the voyage or paid in cash on board. Full details will be provided before you settle your onboard account.
    AIRPORT DEPARTURE TAXES
    Most countries have airport departure and security taxes. These are generally now added to the cost of your flight ticket and will be quoted to you when you are arranging your flights. However, there is a departure tax of 28 pesos (or US$8) payable when leaving Ushuaia and this must be paid in cash at the airport. From Buenos Aires International airport, in addition to a number of taxes built into your airline ticket, there is also an additional tax now payable in cash at the airport.
    MEALS NOT INCLUDED
    All meals are included once your board the Ocean Endeavour, but we suggest you allow US$100 per person for meals prior to boarding the ship or after you have disembarked.

  • Feedback

    After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what could be done better. It allows us to suggest improvements for future travellers.

  • Responsible travel

    As a member of the International Association of Antarctica Tour Operators (IAATO), we support responsible tourism that mitigates the impact of our shore landings on the landscape or wildlife.
    • Having our vessels burn Marine Gas Oil (MGO) a clean burning fuel with a low emission factor.
    • Conforming to all international regulations/policies governing disposal of waste.
    • Sorting recyclables on board to prevent waste going to land fill
    • Serving only sustainable seafood.
    • Using only eco-friendly laundry chemicals
    • Using only biodegradable toiletries in bathrooms
    • Removing single use plastics on trips.
    • Taking steps towards preventing lint fibres being released into the ocean from laundering linen and passenger laundry

    IAATO members also operate according to established rules of conduct, which, while you travel with us, we ask you to respect.

  • The Intrepid Foundation

    Help us change thousands of lives by creating meaningful work and supporting skills training in communities around the world.

    The Intrepid Foundation is the not-for-profit for Intrepid Group. We work with local organisations around the world to improve the livelihoods of vulnerable individuals and communities through sustainable travel experiences. With our travellers’ help, we’ve contributed more than AU $6 million to over 100 community organisations since 2002.

    Did you know that tourism is one of the biggest contributors to the global economy, making up 1 out of every 10 jobs? That’s why we support local projects that create meaningful jobs and give people the skills they need to work in the destinations we take you to. And it’s why we exist – to make it easy for travellers to give back to the communities and places they’ve been in an effective and meaningful way.

    All donations to The Intrepid Foundation are matched by Intrepid Group dollar for dollar (up to AU$10,000 per donor and AU$500,000 in total each financial year, excluding emergency appeals). And because Intrepid Group covers all administration costs, every cent goes directly to the projects. Donating is simple and secure. Please ask your leader for information about the projects we support through The Intrepid Foundation or visit our website:

  • Travel insurance

    It is a condition of travel that you have taken out a comprehensive travel insurance policy to cover you for all eventualities and that covers you for travelling in the Polar regions.

  • Itinerary disclaimer

    No two Polar voyages are the same and this is part of the excitement of travelling in these remote regions. Weather, ice conditions and wildlife will all affect where your ship is able to access, and most importantly, where your Expedition Team think you will get the best possible experience from your trip. On board, daily updates are given to advise what the specific itinerary will be for the next day based on local conditions. Published itineraries cannot be guaranteed but an amazing voyage full of adventure and once-in-a-lifetime experiences is guaranteed.

  • Important information

    BOOKING CONDITIONS
    Arctic and Antarctic bookings have an increased deposit requirement of 20% of the full voyage cost (before any discount). The balance is due 120 days before departure.

    If a booking is cancelled 120 days or more before departure - the cancellation fee is the full loss of the deposit paid.

    If a booking is cancelled between 119 days and departure - the cancellation fee is 100% of the total price of the voyage.

    Other fees may apply for air tickets and other arrangements booked in conjunction with a Polar voyage.

    ADVENTURE ADD ON's
    Kayaking is available to book on all Antarctic voyages. Some voyages also offer other activities such as camping and snowshoeing. All of these activities must be booked prior to departure and incur an additional cost. Spaces are limited so please enquire at time of booking. For kayaking, previous, recent experience is essential.

  • Emergency contact

    Issues on your trip:
    While we always endeavour to provide you the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your expedition leader straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognize that there may be times when your expedition leader may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leaderto speak to their direct manager.

    In case of a genuine crisis or emergency, you can reach our local operator on the number below:


    Chimu Argentina: +54 15 53056456

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  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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seen

{{(duplex.offer_mode==1 && messages.length==1 && iamagency==1)?'Messaging this user is blocked momentarily':settings.bolcked_message}}
{{qResponse.message}}
Guideline for Responding to Customised Trip Requests
Dear {{!activeuserExpert ? activeuserExpert.first_name: 'N/A'}}, Before responding to {{getFirstName(activeuser)}}’s customised trip request for {{plannerCountries}} we recommend that you carefully read these guidelines as they will help you with approaching the customer correctly and convert the enquiry into a trip booking.
{{errorMessage}} Okay, got it! Need help?Contact us
This message will be delivered as an email because {{getFirstName(activeuser)}} is currently offline.
  • {{files.file_name}}
Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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