I have been on many Collette tours, and I would say, while I enjoyed this tour, there were a couple of details that were disappointing, and I found to be outside the norm for a Collette tour.
First - the excellent. Collette never disappoints when it comes to the location of the accommodations. We were always within quick walking distance to the highlights of the tour - Fatima and Lourdes especially. Barcelona accommodations were in an excellent place albeit not close to the historical city. The location in Barcelona still provided us ample options for dining.
The local tour guides were outstanding as they have always been. They provide color and depth to the history of each place and that is greatly appreciated. Lourdes was a majestic place, and we were provided ample time to take it all in.
Unfortunately, our tour manager was not what I have come to expect with a Collette tour. While a very pleasant person, there were times she was not clear with her communication or directions which created confusion with the large group. I was disappointed in the optional tour to Lisbon. We did not have a local guide, and our tour manager was not informative in an interesting way to learn about the history of Lisbon as a local guide may have provided. It felt very much like we were just walking/driving through a large city.