Enjoyed the hiking
5 - Excellent
“Hi Marcela, I identified this tour organizer from an internet search for Patagonia Tours. I then read some of the positive ratings from other travelers. I decided to book through it because of a) positive reviews from other travellers; b) the itinerary that you offered suited what I wanted; and c) I liked the idea of being reasonably independent and not having too much organised or being part of a week long tour. There were probably a number of highlights. In terms of the actual arrangements, the ease of having most of my travel and hotel bookings completed without having to concern myself with them was a highlight. In terms of the actual trip, I really enjoyed the hiking at El Chalten and the one day that I hiked to Mt Fitz Roy was the highlight for me. The hotel in El Calafate (Kau Yatun) was the best one of the trip. Very comfortable, good service, good restaurant and nice location. As mentioned above, it was not an excursion, but the hiking in El Chalten was my favourite. However, at El Calafate, I booked an additional excursion to Estancia Christina on my one free day, and that excursion was great.The guides were all good. I think the guide from El Calafate who did the Perito Moreno glacier tour - I think her name was Danielle - was great, very friendly, helpful and professional.”
The Tour Was Great!
4 - Very Good
“The tour was very good. Even though we went during the rainy season, they worked with the situation every day it rained. If you come prepared, it should not be a problem. And by coming prepared, that means bring a poncho, umbrella, rain jacket, and a change of clothes when they become wet from rain and sweat. The hotels were comfortable, the food was good, the locals were friendly, and treated us fairly in pricing. The only issue is that they should have made a better effort to describe the physical requirements of the tour. We went on 5 long walks where 3 were VERY strenuous. We are in our 70s and it was very challenging. Thank goodness we had our trekking poles to assist in one walk in the Hanging Bridges. We had to stop several times to catch our breath but the younger people went on and left us behind. Thank goodness the guy leading the tour stayed with us.”
Fabulous trip
5 - Excellent
“Dear Marcela, Thank you for the email. I have already reviewed your company on the general site, will add comments to the forum too. I first learned about the company from the Internet - reviews and trip advisor. I decided to travel with you because of your promptness in response, ease of working, good customer service and a good price. Seamless experience - everything was flawless and we did not have to worry. My favorite hotel is Don Los Cerros at El Chalten - very nice hotel, luxurious, superb location and views, spa - hot tub, good service. The best excursion was to Laguna De los tres - amazing trek up - difficult but exhilarating - worth the effort once we reached the top. The trip was fabulous!”