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Andorra: Hike, Bike & Raft

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highlights
  • Enjoy a thrilling bike ride down some of the best mountains trails in Andorra, including the historic Iron Route. Wild evergreen slopes and white peaks offer a spectacular backdrop
  • Hold on tight for some exhilarating white-water rafting through the Pyrenees, under the supervision of highly experienced guides
  • Explore the quaint town of Soldeu, based at an impressive elevation of 1,710 metres above sea level
  • Cycle along the scenic trails of Port de Cabus, the mountain pass on the Pyrenees Andorran-Spanish border
The Andorra: Hike, Bike & Raft tour starts and ends in Soldeu. The Andorra: Hike, Bike & Raft is a trekking tour that takes 8 days taking you from Soldeu, Andorra and through other destinations in Europe.

Prepare for some thrilling adventures during this action-packed week in the Pyrenees. Nestled between France and Spain, Andorra’s beautiful surrounding landscape provides thrillseekers with a setting for some serious adrenalin-fuelled fun. Hike up mountains, cycle through valleys, whitewater raft, zip-line and more in this small yet stunning European adventure land.
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Welcome to Andorra! There's a complimentary group transfer from the airport in Toulouse to your hotel. For more information about timing and meeting point details please see the 'Joining Point Instructions' in the trip notes. Situated on the southern slopes of the Pyrenees, Andorra is squashed between France and Spain. Although small, Andorra is blessed with some of the finest scenery in the Pyrenees and is a great base for an active week in the mountains. Make sure you get plenty of rest tonight, as tomorrow your adventure begins.
Accommodation
  • Chalet
This morning take your first excursion into Andorra's mountains. It's a 10-minute drive to Entorn at the base of the stunning Ransol Valley Ridge. Starting at 2000 metres above sea level, climb 250 metres to the Salamandres Lakes. Then there is a chance to relax by the lake and take a paddle or for the more energetic to hike up to the Ransol Ridge at 2,500m. At this height, spectacular views can be enjoyed across the Andorran peaks. The rest of the day is a gradual descent back down going past the Roca del Home Dret, the rock of the straight man. This is a great way to ease yourself into trekking and to acclimatize to the altitude. Keep your eyes open for native flora and fauna, such as the griffon vulture, which can often be seen soaring overhead. From here you arrive in the beautiful Incles Valley where you cross the Incles river to take a gentle path back to the hotel. You'll arrive back at the hotel between 3 and 4 pm, giving you a chance to relax in the sun, explore the village or visit a neighbouring hotel’s spa centre.
Accommodation
  • Chalet
Today’s full day of activities takes place in the stunningly beautiful Cortals Valley, about 30-minute drive away from our hotel. Up at the top of the valley you jump on the bikes for a 6 km descent of switch backs with little or no traffic enjoying incredible views. You will then enjoy easy riding on the only flat off road track in Andorra leading to the Engolasters Lake. Around the lake there are plenty of fun tracks to be taken and you normally have the choice between an easy flat track and a more exciting path through the woods. At the other end of the lake is the zip wiring and tree top centre. After a short briefing, you climb up into the trees and then cross the area by mostly zip lines and some rope obstacles. This is designed to be accessible to all and not too high but then there is an optional area with rope swings and a zip line ridden on a snowboard (these are optional and at an extra cost). After a picnic lunch by the lake you get back on the bikes and take a single track route into the forest to a fun bike park so you can hone your skills on a bit more technical riding or if you don’t fancy it just watch the others trying. At the end of the day there is a 10km road descent with plenty of switch backs down to the capital Andorra la Vella and then return by vehicle to Soldeu.
Accommodation
  • Chalet
Crossing the Andorran border into Spain today, encounter different scenery and a more Mediterranean feel. Drive along a mountain pass of the Port de Canto to a height just below 2000 metres. Your adventure begins at a white water rafting centre (where there are changing facilities). An ability to swim is essential for this activity. Once kitted out with paddles, helmets, buoyancy aids and wetsuits, local guides will lead you on an exhilarating 14-kilometre white water rafting experience. The rivers around Sort have different grades of rapids (up to class III) and are rated in the top five in the world for safety and enjoyment. After drying off, there'll be some time to relax in the bar or by the pool at the centre, before returning by vehicle to Soldeu.
Accommodation
  • Chalet
Today you are free to choose from the many optional activities available in Andorra. You may decide to go fishing or visit the thermal baths of La Caldea. If you have a good head for heights, you can try your hand at Via Ferrata climbing or canyoning. There are plenty more opportunities for walking and mountain biking, or you might simply like to relax, enjoy the sunshine or go duty free shopping.
Accommodation
  • Chalet
Optional Activities
  • Fishing - EUR 10
  • Thermal baths - EUR 35
After being issued with a helmet and a mountain bike, your guides will brief you on the mountain biking and then there is a short 10 minute shuttle to the start of the picturesque Ransol Valley. From here you will ride with the guide 2.5km of gentle uphill and flat to the end of Ransol Valley, where there is a lovely picnic area with running spring water. Here the guide will go through the important peaks of the area such as the Pic de la Serrera where they used to collect iron ore from. Then descending back down The Valley there is a chance to take the bikes on a bit more challenging off road section. Down to the main road you find the local Caves Manacor market which stocks local products and souvenirs such as hams, cheeses, and spirits, lots you can try even if your not buying. Then it is back to the hotel for your picnic lunch on the terrace. After lunch you take the vehicles up to the Port Envalira pass. At 2,400m this is the highest road pass in Western Europe. Spectacular views from the top and then a thrilling 10km road and off road descent back to the hotel in Soldeu.
Accommodation
  • Chalet
Take a short walk into the Incles Valley, where today’s hike begins. Walk along a single track through forested mountain slopes, keeping an eye out for pine forest plants, flowers and rhododendrons in June, wild fruit in mid summer and mushrooms in September. It's common to see groups of thickset mountain horses grazing on the high slopes. Continue your climb up to the Cabana Sorda Lake, which sits below an impressive amphitheatre of rock at 2300 metres above sea level. Stop here for lunch. Eager walkers can hike up to the peak (around 2600 metres) to enjoy amazing bird’s eye views of the valley. After lunch, descend through thick woodland into the valley and head back to town on foot.
Accommodation
  • Chalet
Today your adventure comes to an end after breakfast. You are free to depart at any time. If you'd like to take our complimentary group transfer to Toulouse Airport, please advise us at the time of booking. It will be an early morning transfer to Toulouse Airport and you will arrive at approximately 9 am.
what’s included
Accommodation
  • Chalet (7 nights)
Meals
  • 7 Breakfast, 6 Dinner
Transport
  • Private Bus
Included Activities
  • Salamandres Lake Walk
  • Cycling
  • Zip wiring
  • White water rafting
  • Introduction to Mountain Biking Day Trip
  • Incles Valley Walk
what’s excluded
  • International Flights
  • Any international flights to/from Soldeu are not included in this price. We always recommend that you arrive 1 day prior to your tour starting date.
  • Travel Insurance
  • Travel insurance is not included in this Andorra: Hike, Bike & Raft tour. Travel insurance is mandatory to buy. We recommend purchasing it from World Nomads.
Tour details
Booking Type Instant Booking  
Duration 8 days
Tour Type Group Tour - Max 16 participants
guiding method Live guide/instructor
Guide Language English
Starts/Ends Soldeu/ Soldeu
Get a PDF file with detailed trip information: Download Trip Notes for Andorra: Hike, Bike & Raft
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Payment

A deposit of 400 USD is required to confirm this tour. The remaining balance will be charged 57 days before departure. For any departures within 15 September 2019 full payment is required.

Travel Insurance

The Andorra: Hike, Bike & Raft tour requires that you have adequate and valid travel insurance covering medical and personal accidents, including repatriation costs and emergency evacuation. We recommend using World Nomads' travel insurance.

Visa

For this Andorra: Hike, Bike & Raft tour getting the required visa(s) is the responsibility for each individual traveller, as visa requirements vary depending on your nationality. We recommend to check with your local embassies representing the countries that you are travelling to, as part of this itinerary.

CancellationNo additional cancellation fees apply for this Andorra: Hike, Bike & Raft tour. You can cancel the tour up to 58 days prior departure and avoid paying the full amount, but your deposit paid is non-refundable. No refund applies for cancellations within 57 days of departure.
Trip Details
  • Last modified (date)

    18 Jul 2019

  • Trip title

    Andorra: Hike, Bike & Raft

  • Trip code

    AAXS

  • Validity

    Validity: 01 Jan 2019 to 31 Dec 2019

  • Introduction

    Prepare for some thrilling adventures during this action-packed week in the Pyrenees. Nestled between France and Spain, Andorra’s beautiful surrounding landscape provides thrillseekers with a setting for some serious adrenalin-fuelled fun. Hike up mountains, cycle through valleys, whitewater raft, zip-line and more in this small yet stunning European adventure land.

  • Style

    Original

  • Themes

    Active Adventures

  • Transport

    Private Bus

  • Physical Rating

    4

  • Physical preparation

    You’re in for an active trip! Whilst previous experience isn’t essential for getting involved, a good level of fitness will really help you get the most out of this tour. There are certain activities it’s not possible to skip. If you can imagine yourself hiking for two days on the trot or canoeing for a couple of days and setting up camp on the shore; this is the adventure for you.

    If you’re already a regular exerciser, it might be an idea to up your game a little. Run those extra laps, cycle the extra mile or swim a few more lengths to make sure you’re on top form. If you’re not exercising so regularly (we’re talking 2-3 times a week here), it’s important to start in the weeks leading up to your departure. Your best bet would be to tackle trip-related activities (yes, that’s cycling and hiking), but anything cardio based will make a huge difference (swimming, running or rowing). Add it to your routine now and you’ll be ready to go in no time.

  • Joining point description

    Hotel Roc is located in heart of the Pyrenees Mountains. The building is a charming stone chalet with a modern and warm feel. The hotel has 12 rooms offering triple and family rooms. All rooms have an en-suite bathroom, telephone, TV, and tea & coffee making facilities. The hotel has it's own restaurant and bar. There is also WiFi access in reception, restaurant and bar.

  • Finish point description

    Hotel Roc is located in heart of the Pyrenees Mountains. The building is a charming stone chalet with a modern and warm feel. The hotel has 12 rooms offering triple and family rooms. All rooms have an en-suite bathroom, telephone, TV, and tea & coffee making facilities. The hotel has it's own restaurant and bar. There is also WiFi access in reception, restaurant and bar.

  • Group leader

    All Intrepid group trips in Europe are accompanied by one of our local European group leaders. ’Local’ in this context means a leader who lives in Europe. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders. Your leader takes care of logistics, will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects.

    At Intrepid we also aim to support local guides in the individual cities or locations we travel to. If you are interested in delving deeper into the local culture at a specific site or location then your leader can recommend an optional local guide service in most of the main destinations of your trip.

  • Visas

    Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.

    Australian, New Zealand, Canadian, US and British citizens currently do not require a visa to enter countries visited on this trip. Other nationalities should check with the relevant embassy or consulate in their home country for up to date visa information.

    Passports have to be carried, but normally you do not need to show them. Stamps are no longer issued at border crossings.

  • Is this trip right for you

    This is an active trip packed with activities such as cycling, white-water rafting, zip-lining and trekking. To fully enjoy it, you'll need a good state of health and fitness. To participate in the rafting experience, you'll need to be a confident swimmer.

    The trip involves some early starts and long days, because the itinerary is packed with lots of exciting activities.

    Soldeu, our base for this trip, is located in a rural area in Andorra's high mountains. Transferring to Soldeu from the closest international airports can take up to five hours, but the stunning scenery will help pass the time.

  • Food and dietary requirements

    This centre based trip have all the breakfast and most of the dinners included in the cost of the trip, however, you will have some flexibility in deciding where, what and with whom to eat, on those days where meals are not included. Your group leader will be able to suggest restaurants to try during your trip. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each others company. There's no obligation to do this though.

    Vegetarians might find the menu selection less varied than they would see at home. Vegetarianism is not as common in this region and generally the choices are basic, involving vegetables, soups, salads, bread, cheese, fruit, yoghurt, eggs etc. Vegans and those on gluten-free diets may find this region very challenging and may need to supplement meals with their own supplies from supermarkets and markets. Wherever possible we will cater for dietary needs for any included meals, but there may be times when those with special requirements may need to provide their own.

    There are some basic breakfasts included on this trip which may simply include bread/toast or pastries, butter, jam, coffee/tea/juice (or similar).

  • Money matters

    The Euro (EUR) is the official currency in the following destinations: Andorra, Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Montenegro, the Netherlands, Portugal, Slovakia, Slovenia, and Spain. All other European countries still have their own national currencies. The most convenient and cheapest way to acquire money in Europe is via an Automated Teller Machine (ATM) or Bancomat as they are often referred to. Check with your bank in advance concerning the suitability of your account / card overseas and any international fees that will be applied. You can obtain local currencies easily at airports and major train stations, but be sure to bring some extra emergency cash in a major currency that can be exchanged if the ATMs are not functioning. The safest option is to bring cash in either Euro or US dollars. When leaving home don't forget your PIN and make sure you know the telephone number for cancelling your card if it is stolen. Keep this in a safe place. Credit cards are not always accepted in stores and restaurants. While travelling we recommend you carry some cash to pay for restaurant bills and other services. Change can be difficult to obtain so throughout the day, try to gain as many small denominations as you can.

    You might be advised to take some of your money as travellers' cheques from a major financial institute. Travellers' cheques have security advantages, however please be aware that the exchange rates may not be favourable and that it is difficult to change Travellers' cheques in most countries. Be particularly aware that after hours money exchanges and hotel receptions carry high commissions- sometimes up to 20%. Taking all that in to account, we do not advise bringing traveller’s cheques to Europe.

    For money safety we recommend that you carry your cash and credit cards in a secure money belt or pouch concealed under your clothes.

    SPENDING MONEY
    When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).

    TIPPING
    If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. The following amounts are per person suggestions based on local considerations and feedback from our past travellers: In local markets and basic restaurants and cafes - round your bill up to the nearest €1. In more up-market restaurants we suggest 5% to 10% of your bill. Throughout your trip you may at times have a local guide in addition to your tour leader. We suggest €2-€3 per day for local guides. You may also have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group, however we suggest €1-€2 per day for drivers. You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline €4-€5 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. In total, we recommend you budget approx €5-€10 per day of your trip to cover tipping.

    EMERGENCY FUNDS
    We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you bring an extra USD500 for emergencies (e.g. natural disasters or civil unrest). Sometimes these things necessitate last minute changes to our itineraries, and we can’t guarantee there won’t be some extra costs involved.

    Please budget for additional meals and expenses while on your trip. We suggest EUR 180.00 for meals not included on this trip. Our suggestion is based on past traveller feedback but you may choose to spend more or less.

  • Climate and seasonal

    SUMMER
    Summer temperatures can be extreme in many of the regions visited (over 40°C), which can be uncomfortable. It’s important to use sun protection and drink plenty of water. Please carefully consider the time of the year you wish to travel and your suitability to that season.

    SHOULDER SEASON
    In contrast, weather in shoulder season can be unpredictable, and snow is not unheard of at higher altitudes. If you travel at the start or towards the end of the European season please pack accordingly with warm and/or waterproof clothes (preferably layers). The advantage of travelling during this time is that there are less tourists around.

  • A couple of rules

    Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden.

    Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption.

    The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips.

    By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund.

    If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.

  • Accommodation notes

    The Hotel Roc de St Miquel is a small and friendly, family run chalet hotel. The Roc has a total of 12 rooms with a range of singles, doubles, twins and family rooms. It offers clean and comfortable rooms that all have en-suite facilities, fresh linen, a daily maid service, telephone, television and tea & coffee making facilities. The restaurant caters all diets with a wide range of tasty menus. Breakfast is a buffet continental style with some hot options also available. The bar lounge is the perfect place to relax after an active outdoor day.

  • Transport notes

    On this trip we are travelling in our own private minibus, as this allows us to reach some more off the beaten track destinations and give us flexibility which would not be possible by public transport. Please note that traveling is not particularly long, but you will experience some rough stretches on gravelly and windy roads. On some days we depart early in the morning to ensure we optimise our time for included activities.

  • Your fellow travellers

    GROUP TRAVEL
    As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.

    SINGLE TRAVELLERS:
    Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Trip Notes. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.

  • Itinerary disclaimer

    ITINERARY CHANGES
    Occasionally our itineraries are updated during the year to incorporate improvements stemming from past travellers' comments and our own research. The information given in this itinerary may be slightly different to that in the brochure. It's very important that you print and review a final copy of your Trip Notes a couple of days prior to travel, in case there have been changes that affect your plans. If you have any queries, please contact your travel agent or our staff. We are here to help you! Please note that while we operate successful trips in this region throughout the year, some changes may occur in our itineraries due to inclement weather and common seasonal changes to timetables and transport routes. This can happen with little notice so please be prepared for modifications to the route. The order and timing of included activities in each location may also vary from time to time.

    OPTIONAL ACTIVITIES
    A selection of optional activities are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only. Prices are approximate and are for entrance only and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability and it may not be possible to do all the activities listed in the time available at each destination. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. This means that it is possible that you may find the same activity cheaper with another operator on the ground, however we cannot vouch for the safety or quality of that operator. Activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with booking these activities. The decision to partake in any activity not listed is at your own discretion and risk.

  • Accommodation

    Chalet (7 nights)

  • Health

    All Intrepid travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund.

    You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. Pharmacies are well equipped in Europe and widely available, however, we recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained in some of the rural locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.

  • Important information

    COMPLIMENTARY GROUP TRANSFERS:
    DAY 1: A complimentary group arrival transfer from Toulouse airport is available on this trip for all flights landing before 11:30am. A transfer guide will meet you in Hall D international arrivals with the clipboard sign so be sure to look out for it. The group transfer departs the airport at the latest by 12:30pm.
    DAY 8: A complimentary group departure transfer is also included back to the Toulouse Airport. The transfer arrives at the airport around 9am.
    NOTE: Both transfers must be booked in advance! Please provide your flight details to Intrepid or your travel agent at the time of booking so they can be added to your booking. If you simply turn up at the airport for the transfer without notifying Intrepid, we cannot guarantee that space will be available. In such case, you may need to take an taxi at your own expense, a 3 hour drive from Toulouse.

    SINGLE SUPPLEMENT
    A single supplement is bookable on this trip, subject to availability at the time of booking. Please note that due to the small properties we use in Europe there is only a limited amount of single supplements available per trip departure. If you would like to book a single supplement and enquire about availability please speak to your booking agent.

    ADVENTURE LEVEL: The trip is graded as active and requires no previous experience although an ability to cycle is essential for the mountain biking. Days of mountain biking, walking and rafting can be a rigorous test of stamina, but with full vehicle support we believe anyone in good health should be capable of participating. The difficulty of the walks and rides will depend on the ability of the group and will be adjusted accordingly. PLEASE NOTE, all the activities will take place in mountainous terrain where weather is rather temperamental. Some adjustments to the walks or cycling routes may be done on the day, depending on the weather forecast, and will depend on our experienced leader’s good judgement.

    TOP TIPS: Most people buy packed lunches; you might find a sealable plastic box useful for storing it in your daypack. Although not essential, gloves for cycling make it more comfortable - especially if you grip hard. Wetsuits provided for rafting come with booties. Shoes are not provided for biking, so please bring comfortable shoes suitable for cycling.

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  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
img description img description img description
seen

{{(duplex.offer_mode==1 && messages.length==1 && iamagency==1)?'Messaging this user is blocked momentarily':settings.bolcked_message}}
{{qResponse.message}}
Guideline for Responding to Customised Trip Requests
Dear {{!activeuserExpert ? activeuserExpert.first_name: 'N/A'}}, Before responding to {{getFirstName(activeuser)}}’s customised trip request for {{plannerCountries}} we recommend that you carefully read these guidelines as they will help you with approaching the customer correctly and convert the enquiry into a trip booking.
{{errorMessage}} Okay, got it! Need help?Contact us
This message will be delivered as an email because {{getFirstName(activeuser)}} is currently offline.
  • {{files.file_name}}
Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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