Good to know
What's the difference between join-in and private tours?
We organise small group tours up to 8 passengers regularly on Wednesday/Saturday/Sunday. Private tours can be requested anytime but is subjected to tour guides' availabilities (with minimum 2pax).
What happens if it rains?
We provide rain gears such as ponchos and adjust the tour to make it more enjoyable. In case of very heavy rains, we can consider rescheduling providing that we have a tour guide available.
Can we start the tour in another location?
Yes, we can arrange to have the bike ready to start at another location (extra $15/bike/move)
Can children attend the tour?
Children must be at least 1.4m tall to attend our tours and be supervised by an adult at all time.
Can you arrange pick up/drop off to guests' hotel?
Yes, we can arrange a private vehicle to bring your guest to the start of the tour (extra $32/way) in within the 1st ring road
Minimum 72 hours notice of cancellation is required. No refunds will be given for any reason within 72 hours of the tour start time. Notification of cancellation is required either in person, via telephone, or via email. 100% refunds will be given if the cancellation is made outside of the 72 hour period. We will always attempt to reschedule your tour if possible according to our business practices and the availability of our guides. We reserve the right to charge full price for new tour reservations if the original reservation is missed or skipped. We reserve the right to deny an attempt to reschedule a reservation if the notification is received within less than 72 hours of the tour start time.