Hotel in Rome was not good,room was good but the service was hopeless.when asked for a blanket they said they will send but after an hour still no one showed up and when we called second time they just cut the phone.it is not worth to say 4 star at all.
The staffs were not at all professional and lacked of English language.But I would say trip was enjoyable.
Excellent way to get a beautiful tour of key cities travelling by trains, luxury bus, funiculars, cog trains, and a 2 story gondola. We saw everything Switzerland is known for and tasted excellent food and stayed in 5 star hotels. Tour guides and bus driver were so friendly, helpful, courteous, patient and became like part of the family by the time we finished. You don't want to miss this tour of Switzerland.
Cultural, religious and historic sites
Tour Type
Group Tour
Accommodation
Hotel
Age Range
5-99 yrs
Operated in
english
Destinations
Zurich, Lucerne, Vaduz, St. Mori
Zurich, Lucerne, Vaduz, St. Moritz, Zermatt, Geneva
The hotel in Barcelona, Frontair Congress, was a very bad hotel. Hotel staff were rude. The room was dirty. The hotel in Lyon, Campanille, was also dirty and small. The breakfast was bad. Basic spoon, fork and plate were not available.
As for the guides, we were very happy with Abdel, Spain guide, and Diego Bueno, our Interlaken, Grindelwald and Lucerne guide. Both of them were empathetic on our needs. Their English was good. We understood them the entire time. Angeles, our guide in France, was nice but we barely understood her English.
Over-all, we were very happy with the Novotel hotels we stayed in, both in Madrid and Paris.
Great experience, comfortable e-bikes and the app worked well as a navigational guide. Some of the hills are pretty big, so the e-bike was an essential.
The small towns, villages and scenery were stunning,as were the Swiss culture, traditions & hospitality all the way along the ride.
The standard of accommodation was very good and we particularly loved Gruyeres, the scenery, town and experience was superb. The Glassbach waterfalls & the grand hotel for lunch looking out over Brienzsee was spectacular.
I liked all the services provided on the tour. Especially the cooperative Tour leaders at each destination. The management has been excellent and everything was well taken care of.