I liked all the services provided on the tour. Especially the cooperative Tour leaders at each destination. The management has been excellent and everything was well taken care of.
The hotel in Barcelona, Frontair Congress, was a very bad hotel. Hotel staff were rude. The room was dirty. The hotel in Lyon, Campanille, was also dirty and small. The breakfast was bad. Basic spoon, fork and plate were not available.
As for the guides, we were very happy with Abdel, Spain guide, and Diego Bueno, our Interlaken, Grindelwald and Lucerne guide. Both of them were empathetic on our needs. Their English was good. We understood them the entire time. Angeles, our guide in France, was nice but we barely understood her English.
Over-all, we were very happy with the Novotel hotels we stayed in, both in Madrid and Paris.
We had a wonderful time and enjoyed the contrast of a few days in the Black forest and then the amazing Towns of the Alsace. The riding was well paced through beautiful country, with the occasional tough hill to keep you honest. Hotels on the whole were good choices with friendly staff. The bikes were ideal for the terrain.
Bicycle toursAdventure
Tour Type
Private Tour
Accommodation
Hotel, Villa
Age Range
18-99 yrs
Operated in
english
Destinations
Strasbourg, Basel, Mullheim, Bla
Strasbourg, Basel, Mullheim, Black Forest, Colmar, Riquewihr
Hotel in Rome was not good,room was good but the service was hopeless.when asked for a blanket they said they will send but after an hour still no one showed up and when we called second time they just cut the phone.it is not worth to say 4 star at all.
The staffs were not at all professional and lacked of English language.But I would say trip was enjoyable.
Great experience, comfortable e-bikes and the app worked well as a navigational guide. Some of the hills are pretty big, so the e-bike was an essential.
The small towns, villages and scenery were stunning,as were the Swiss culture, traditions & hospitality all the way along the ride.
The standard of accommodation was very good and we particularly loved Gruyeres, the scenery, town and experience was superb. The Glassbach waterfalls & the grand hotel for lunch looking out over Brienzsee was spectacular.