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East Greenland And Iceland Northern Lights

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highlights
  • Witness inspiring vistas of mountains, fjords and towering cliffs of the Westfjords.
  • Sail through the icebergs of Scoresbysund, arguably the most beautiful fjord system on the planet.
  • Explore the remains of ancient Thule settlements in Frederiksdal and Sydkap.
  • Keep an eye out for the Northern Lights in Ittoqqortoormiit.
Starting and ending in Reykjavik, the East Greenland And Iceland Northern Lights trip is a guided polar expeditions and cruise trip that takes 14 days. You will travel through Reykjavik in Iceland. East Greenland And Iceland Northern Lights is a group trip which includes accommodation in hotels, transport, meals and others.

An Arctic expedition through East Greenland and Iceland is the perfect opportunity to mix nature and culture. From the spectacular icebergs of Scoresbysund, often touted as the world’s most beautiful fjords in the world, to the largest bird cliff in Europe, which is cluttered with cute puffins and other seabirds, there’s something to satisfy every outdoors-y type. And then, the surprising culture and history of this remote region – from meeting the Inuit people and learning about their way of life to the quaint island of Flatey where you can visit a church sporting a mural of Jesus in a classic Icelandic sweater.
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Anahita's review for another Intrepid Travel tour
5 - Excellent
“It was such a beautiful experience. Very cold but so amazing!! The trek was a bit challenging at times especially with the extreme weather conditions but what can you expect it is patagonia. Camping out in tents was a fun experience. Overall a very good trip!”
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“Excellent”
Welcome to Iceland! Your Arctic voyage begins in Reykjavik Iceland’s artistic capital city. You can arrive in Reykjavik any time today and make your way to your included hotel. You will have the day to explore the city on your own so you may want to visit one of the many museums, cathedrals or galleries – or perhaps seek out one of Iceland’s famous hotdogs from a popular street stall.
After a free morning to continue exploring the city, you’ll make your way to your ship in the afternoon to board your vessel and begin your expedition. After you board the ship and set sail you’ll be able to enjoy a range of activities on board – but don’t forget to keep an eye out for Arctic animals in this wildlife-filled water.
Spend today exploring the Westfjords (or Vestfjords as they’re known in Iceland), a lesser-visited haven for nature, bird and history lovers, where the land meets the sea in the most dramatic fashion. Discovering this rugged peninsula at the country’s remote northwestern tip offers awe-inspiring vistas of mountains, fjords and towering cliffs. If you’re lucky and conditions allow, we might cruise along Látrabjarg, Europe’s largest bird cliff, teeming with puffins, razorbills, guillemots and more. Another possible destination is the quaint island of Flatey, where a replica of Iceland’s largest medieval manuscript, Flateyjarbók, can be viewed in the library. The church here features murals symbolizing life on the island, including one of Jesus wearing a classic Icelandic sweater.
As you cruise north across the Denmark Strait, your Expedition Team will prepare you for the adventures that await. Learn about the storied history and politics of the Arctic, its fascinating wildlife, geology, ecology and climate, and the incredible sights you will soon explore. The team will also search for the seabirds soaring around your ship, as well as the whales that frequent the waters here.
The next week will be spent voyaging around of Greenland’s remote northeast coast. Over the days, you’ll enjoy Zodiac cruises and shore visits to several locations. It’s worth keeping an eye out for grazing muskoxen, as 40 percent of the world’s muskoxen population lives in Northeast Greenland National Park. Sailing through spectacular Scoresbysund, the birthplace of many icebergs, you’ll immediately see why some say it’s the most beautiful fjord system on the planet. Sites such as Frederiksdal and Sydkap offer opportunities to explore the colourful tundra and the remains of ancient Thule settlements. At the entrance of the sound is East Greenland’s most northerly community, Ittoqqortoormiit, where you may spend time interacting with the Inuit people and learning about their way of life. You may also have a chance to see the northern lights here if the skies are clear. Deeper in the sound, Røde Øya offers a picturesque locale for admiring the beauty of sky-blue bergs set against striking red sandstone cliffs. Magnificent vistas also await at Kong Oscar Fjord, with possible landings at Ella Øya, renowned for its rugged cliffs and ice-choked waters, and flower-rich Botanikerbugt, on Ymer Øya.

POSSIBLE LANDINGS AND WILDLIFE SIGHTINGS:

BLOMSTERBUGTEN
Known as the Bay of Flowers,Blomsterbugten boasts a colorful and lush landscape that is quite different from other Arctic regions like Spitsbergen. Expect spectaular fall colors, with a possible hike to Noa Lake.

BOTANIKERBUGT
In Kong Oscar Fjord (King Oscar Fjord), this bay is home to a variety of flora. It is on the south coast of mountainous Ymer Oya (Ymer Island), part of Northeast Greenland National Park.

C. HOFMANN HALVØ
This can be a great location for viewing muskoxen. The peninsula is also home to wheatears and snow buntings, and you may spot rock ptarmigans or great northern divers while at sea.

DENMARK ISLAND
Encounter stunning icebergs before hiking across Denmark Island, which offers stupendous views of Scoresbysund and Fønfjord below.

FREDERIKSDAL Exploring this valley system on foot may offer views of muskoxen, glaciers and ancient Thule remains.

HOLM BAY AND ELLA Ø (ELLA ISLAND)
Toward the northern end of Scoresby Land is Kong Oscar Fjord (King Oscar Fjord). Holm Bay is a common landing site here, offering panoramic views of the fjord and surrounding area. Within the fjord, and hence within Northeast Greenland National Park, lies Ella Ø (Ella Island). The Danish navy unit called Sirius Sledge Patrol trains here in summer. Muskoxen may also be spotted.

ITTOQQORTOORMIIT
Around 500 people call this northern settlement home. Traditional hunting and fishing ways are alive and well here, as are the northern lights! This is known as one of the best places to have a chance of seeing the mysterious aurora borealis.

Ø FJORD
One of Scoresbysund’s many fjords, this deep fjord, which is also known as Island Fjord, is truly impressive, flanked by towering mountains and dotted with large icebergs.

RØDE OYA
Touring Røde Oya, or Red Island, rewards with stunning views of white and blue icebergs against a background of soaring red sandstone cliffs. The unexpected contrast makes for striking photos.

RØDEFJORD
Red Fjord, or Rødefjord, is named for the colorful sandstone located on its western side. The stone has been “stained” red by hematite, creating an odd beauty in this part of Greenland.

SCORESBY SUND
Revered by many as the most beautiful fjord system in the world, Scoresby Sund is definitely the most extensive. The sound was named by William Scoresby Jr., a whaler, scientist and man of the cloth, who was famed for mapping more than 400 miles (640 km)of Greenland’s coastline.
As your Arctic adventure winds down, take in a presentation by your onboard experts, share your photos with fellow travellers, sip an icy cocktail in the bar or watch a movie— there are many activities during your time at sea. Your Expedition Team will also be on hand to answer any questions and point out wildlife.
Your journey comes to an end today in Reykjavik, where you’ll disembark from the ship. If you have booked post-expedition accommodation, you’ll be transferred to a central downtown location, otherwise you can make your way onward.
what’s included
Accommodation
  • Hotel (1 night), Expedition cruise ship (12 nights)
Meals
  • 13 Breakfast, 11 Lunch, 11 Dinner
Transport
  • Ship , Zodiac
what’s excluded
  • International Flights
  • Any international flights to/from Reykjavik are not included in this price. We always recommend that you arrive 1 day prior to your tour starting date.
  • Travel Insurance
  • Travel insurance is not included in this East Greenland and Iceland Northern Lights tour. Travel insurance is mandatory to buy. We recommend purchasing it from World Nomads.
Get a PDF file with detailed trip information: Download Trip Notes for East Greenland and Iceland Northern Lights
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Good to know
Payment

A deposit of 400 USD is required to confirm this tour. The remaining balance will be charged 57 days before departure. For any departures within 14 October 2019 full payment is required.

Travel Insurance

The East Greenland and Iceland Northern Lights tour requires that you have adequate and valid travel insurance covering medical and personal accidents, including repatriation costs and emergency evacuation. We recommend using World Nomads' travel insurance.

Visa

For this East Greenland and Iceland Northern Lights tour getting the required visa(s) is the responsibility for each individual traveller, as visa requirements vary depending on your nationality. We recommend to check with your local embassies representing the countries that you are travelling to, as part of this itinerary.

CancellationNo additional cancellation fees apply for this East Greenland and Iceland Northern Lights tour. You can cancel the tour up to 58 days prior departure and avoid paying the full amount, but your deposit paid is non-refundable. No refund applies for cancellations within 57 days of departure.
Trip Details
  • Last modified (date)

    24 Jul 2019

  • Trip title

    East Greenland and Iceland Northern Lights

  • Trip code

    BQMIN

  • Validity

    Validity: 19 Sep 2020 to 02 Oct 2020

  • Introduction

    An Arctic expedition through East Greenland and Iceland is the perfect opportunity to mix nature and culture. From the spectacular icebergs of Scoresbysund, often touted as the world’s most beautiful fjords in the world, to the largest bird cliff in Europe, which is cluttered with cute puffins and other seabirds, there’s something to satisfy every outdoors-y type. And then, the surprising culture and history of this remote region – from meeting the Inuit people and learning about their way of life to the quaint island of Flatey where you can visit a church sporting a mural of Jesus in a classic Icelandic sweater.

  • Style

    Comfort

  • Themes

    Polar,Wildlife

  • Transport

    Ship,Zodiac

  • Physical Rating

    1

  • Physical preparation

    Although you don't need to be particularly fit to take part in an Arctic expedition, you do need to have a good level of mobility. You must be able to complete the on board safety drills and emergency evacuation procedures unaided. Rolling seas and windy conditions require you to be stable on your feet while negotiating the ship over potentially slippery decks and gangways. The zodiacs are accessed via a gangway or stairs which may be steep on some ships. Some of our ships have lifts, but these may not access all decks so some stair climbing on board will be necessary.

  • Important information

    BOOKING CONDITIONS
    Arctic and Antarctic bookings have an increased deposit requirement of 20% of the full voyage cost (before any discount). The balance is due 120 days before departure.

    If a booking is cancelled 120 days or more before departure - the cancellation fee is the full loss of the deposit paid.

    If a booking is cancelled between 119 days and departure - the cancellation fee is 100% of the total price of the voyage.

    Other fees may apply for air tickets and other arrangements booked in conjunction with a Polar voyage.

    ADVENTURE OPTIONS
    Kayaking is available to book on all Arctic voyages (except the North Pole). This must be booked prior to departure and incurs an additional cost. Spaces are limited so please enquire at time of booking. To participate in kayaking, previous, recent experience is essential. In addition, there are other included optional activities offered on some voyages such as snow shoeing and hiking. These activities do not need to be booked in advance and no additional cost applies.

    Your voyage is operated by our sister company, Quark Expeditions. All accommodation and transfer arrangements as listed in the itinerary are also operated by Quark Expeditions or their local representatives.

  • Group leader

    Your voyage will be led by an experienced Expedition Leader. In addition, a number of experts will be on board to add knowledge of their field to your experience. This will include a Marine Biologist, Ornithologist, Glaciologist or Geologist, Polar Historian, Kayaking guide and Naturalist guides. Voyages offering other adventure activities will have additional specialist guides on board.

  • Communications

    All of our ships have facilities to communicate with the outside world.

    Satellite phone communications are available on all ships but be aware that on some ships, this connection is only available in certain locations and may not be possible from your cabin. Satellite communications can be intermittent and may not be available at all times or in all locations. Phone calls are charged per minute of usage.

    Internet access is possible via wifi on your personal laptop or device in certain areas of each ship and is charged via a pre-paid card which can be purchased through the hotel manager. Each ship also has a computer for passengers to use for internet access and emails and the hotel manager can set you up with a temporary webmail address. Please be aware, accessing some websites from the ship will be very expensive as downloading picture heavy content will use up a large amount of data. Text only emails use up much less data and is a very affordable way to communicate with friends and family at home.

    All communications from the ship are a bit intermittent as when travelling through mountainous areas or through narrow channels, signals can be disrupted and may not be transmitted until clearing this terrain or until satellites next pass overhead. Please make sure your loved ones have realistic expectations of your ability to communicate with them so they don’t worry about you.

  • Visas

    Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.

    As a general rule most countries expect that your passport has a minimum of 6 months validity remaining. Please ensure the name on your passport matches the name on your booking and airline tickets. Your passport details are required to complete your booking. Your consultant will contact you when this is required.
    Take a copy of the main passport pages and other important documents with you, and leave another copy at home with family or friends.

    NORWAY
    Visas are currently not required for Australian, New Zealand, US, Canadian or UK/EU passport holders wishing to visit Norway.
    Some EU nationals may travel in Europe using only an identity card, however it is your responsibility to check with the relevant authorities if this applies to you.

    GREENLAND
    Greenland is part of the Kingdom of Denmark but has it's own immigration and visa policies. Currently, a visa is not required for Australian, British, Canadia, EU and US passport holders provided you can show onward travel and sufficient funds for your stay. Other nationalities, please check with your local Danish consulate.

    Visas are currently not required for Australian, New Zealand, US, Canadian or UK/EU passport holders wishing to visit Iceland. Some EU nationals may travel in Europe using only an identity card, however it is your responsibility to check with the relevant authorities if this applies to you.

  • Is this trip right for you

    As you’d expect, temperatures in the Arctic are very cold. A warm parka will be provided along with waterproof boots and unlimited hot drinks, but you should also bring base layers and lots of warm clothing. Please see the Essential Trip Information for further important details about what to bring.

    Weather depending, you will be making regular excursions in a Zodiac boat to explore the local area and look for wildlife. It can get very cold and wet on the Zodiac, so make sure you are dressed appropriately and that you keep your camera safe and dry. Sturdy sea legs are needed as you make wet and dry landings from the boat, and on steep terrain, snow and other uneven surfaces. Some ships also have a lot of stairs.

    The weather plays a pivotal part in this adventure and although there’s an itinerary in place, there are no guarantees that you’ll be able to do everything that is planned for. A level of flexibility and openness to embracing the unexpected are important in expedition travel, especially to such a remote area.

    This trip takes places during the time of year that Spitsbergen enjoys 24-hour daylight. Just one of the benefits of this is that incredible wildlife can be seen at any time of the day – be prepared to be woken at any time so as to not miss out on exciting animal sightings.

    Polar bears are one of the most incredible and appealing animals on the planet, but they are also powerful predators with little fear of humans. Therefore, it’s necessary to be aware of the guidelines surrounding any contact with Polar bears. Follow your leader’s instructions and do not stray from your group.

  • Health

    Vaccination requirements do change, but generally you do not need vaccinations for this voyage but some may be required or recommended for countries you are visiting enroute to the Arctic.

    It is your responsibility to ensure that you obtain any vaccinations or preventative medicines for the countries you are visiting – or any which may be required by your home country upon your return. To find out which, if any, vaccinations are mandatory or recommended for your destination contact your local doctor, immunisation centre or medical centre for up-to-date information. You should be issued with an International Certificate of Vaccination booklet that records each vaccination. Always carry this with you on your travels; it could provide essential information for doctors in the event that you fall ill whilst travelling.


    MOTION SICKNESS
    Although our vessels are among the most stable ships in their class, we will still inevitably encounter motion. Unless you are certain you are impervious to the problem, you should take precautions against seasickness. Your doctor can advise you as to the best methods for avoiding this uncomfortable condition.

    There will be a licensed English-speaking physician on board. Your vessel will have a medical clinic with a limited supply of prescription medicines and basic first aid equipment. The clinic will not be stocked with every drug or piece of equipment required for every medical problem. If you are under regular treatment for any ailment, you must bring a sufficient supply of medicines for yourself. We cannot accept responsibility for not having a specific brand or type of drug on board. It is wise to carry an extra week’s supply of prescription medications just in case of flight delays or other unforeseen circumstances. If you have particular health needs, please bring with you a signed and dated letter from your physician explaining your health problems and/or the dosage required for the prescribed medication. The letter will assist our doctor on board, and any emergency medical personnel to care for you should you become ill. Please hand the letter to the expedition doctor once you are on board.

  • Food and dietary requirements

    Breakfast, lunch and dinner are served in the dining room. Hours of operation will be posted and are subject to change to accommodate the expedition. Coffee, tea and cocoa are available around the clock. The tap water on board is safe to drink.
    We're able to meet most special dietary requests, as long as you have clearly indicated your requirements far in advance of your voyage. Kosher food cannot be prepared.

  • Money matters

    When it comes to money matters on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities, tipping and laundry. It's always better to bring a little more than you think you'll need.

    Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. this shoud make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).

    MEALS NOT INCLUDED
    We recommend you allow US$100 per person for meals not included in the itinerary

    All services onboard your ship such as communication charges, laundry, and bar charges will be added to your onboard account and are charged in US dollars. Your account can be paid with US dollars cash, traveller’s cheques or by Visa or MasterCard.

    Outside of the start or end point of your expedition, cash will be of most use in the Arctic. In Svalbard, Greenland and the Canadian Arctic, credit cards are not readily accepted and ATM’s are virtually non-existent. On voyages that visit local towns and villages, there is the opportunity to buy souvenirs and some villages have thriving art scenes with local artisans selling their wares. In addition, some museums and sites charge entry fees and in some locations, you may wish to buy food and drink (although the meals on the ship are very good and plentiful).


    TIPPING
    The voyage fare does not include the customary, optional gratuity which is divided between the ships' crew, and hospitality staff. We suggest US$13 - US$15 per day as a guide. Any tip for the Expedition Team is extra to this and is at your discretion. Gratuities can be added to your onboard account at the end of the voyage or paid in cash on board. Full details will be provided before you settle your onboard account.


    SVALBARD
    Svalbard uses Norwegian Kroner as it's currency. Credit cards will be accepted in Longyearbyen but beyond the capital, cash in Norwegian Kroner will be required however, there are very few opportunities to spend money in Spitsbergen outside of Longyearbyen.

    GREENLAND
    The currency in Greenland is the Danish Krone

    The main bank, Grønlandsbanken readily exchange traveller's cheques for a commission of around US$5 and offer cash advances on Visa and MasterCard. Major credit cards are accepted in tourist resorts and restaurants and hotels. Larger towns in West Greenland now have ATMs that recognise all major foreign plastic. In small towns and remote communities, it will be essential to have cash as there will be no ATM's and credit cards are less likely to be accepted.

    ICELAND
    The currency of Iceland is the Icelandic krona

    Banks around Austurstaeti and Bankastraeti in Reyjkavik offer the best exchange rates. Commission is higher in hotels. ATMs accept MasterCard, Cirrus, Visa and Electron and are plentiful in Reykjavik and larger towns.

  • Responsible travel

    Travelling responsibly is all about making good choices. It's about ensuring you have an incredible trip while also having a positive impact on the local environment, community and economy you're travelling in . How can you be a Responsible Traveller? See our tips below:

    * Choose to travel with a responsible travel company like us! We've already offset the main carbon emissions of your trip, so your footprint is already lighter.
    * Consider offsetting your flights too.
    * Bring a refillable water bottle and some water purification tablets (or a Steripen) to cut down on plastic bottle waste.
    * Be an animal-friendly traveller. Only go to venues that respect animals by allowing them to live normally in their natural environment. Steer clear of venues that use animals for entertainment or abnormal activities and/or keep animals in poor and unnatural conditions.
    * Eat at local restaurants, buy from regional artists and support social enterprises so you can contribute directly to locals and their economy.
    * Always be respectful of local customs and ask permission if you want to take a photo of someone.
    * Learn a few words of the local language and engage with the people around you.
    * Carry a cloth or re-usable bag so you can avoid plastic bags.
    * Give back by making a donation to a local project via The Intrepid Foundation.

    Share your thoughts with us by completing your feedback form after your trip. This helps us to continue to improve our commitment to responsible travel.


    As a member of the Association of Arctic Expedition Cruise Operators (AECO), Quark Expeditions are supporters of responsible tourism that mitigates the impact of our shore landings on the landscape or wildlife. Quark was the first operator to offer inclusive Carbon Neutral voyages on the Ocean Diamond. By doing so we have enhanced our commitment to ecological sensitivity and to minimising our impact on the areas we visit including:

    • Having our vessels burn Marine Gas Oil (MGO) a clean burning fuel with a low emission factor.
    • Conforming to all international regulations/policies governing disposal of waste at sea.
    • Serving only sustainable seafood.
    • Using only eco-friendly laundry chemicals and room amenities.
    • Removing disposable water bottles from the ships.
    • Making all our voyages virtually paperless by 2014 and having any paper used be 100% recyclable.

    AECO members also operate according to established rules of conduct, which, while you travel with us, we ask you to respect. A copy of the AECO guidelines will be provided prior to travel and staff will brief all passengers prior to the first landing.

  • The Intrepid Foundation

    Help us change thousands of lives by creating meaningful work and supporting skills training in communities around the world.

    The Intrepid Foundation is the not-for-profit for Intrepid Group. We work with local organisations around the world to improve the livelihoods of vulnerable individuals and communities through sustainable travel experiences. With our travellers’ help, we’ve contributed more than AU $6 million to over 100 community organisations since 2002.

    Did you know that tourism is one of the biggest contributors to the global economy, making up 1 out of every 10 jobs? That’s why we support local projects that create meaningful jobs and give people the skills they need to work in the destinations we take you to. And it’s why we exist – to make it easy for travellers to give back to the communities and places they’ve been in an effective and meaningful way.

    All donations to The Intrepid Foundation are matched by Intrepid Group dollar for dollar (up to AU$10,000 per donor and AU$500,000 in total each financial year, excluding emergency appeals). And because Intrepid Group covers all administration costs, every cent goes directly to the projects. Donating is simple and secure. Please ask your leader for information about the projects we support through The Intrepid Foundation or visit our website:

  • Travel insurance

    Your voyage fare includes Emergency Evacuation Insurance to a maximum benefit of US$100,000 per person. However, it is essential that you have comprehensive personal travel insurance in addition to this to cover all other eventualities.

  • Your fellow travellers

    On your voyage, you will be travelling with up to 137 other people (depending on which ship you are on). The ships are spacious with ample deck space and public areas so it is always possible to find a spot to yourself to enjoy the scenery and some solitude. On excursions, you will travel in a zodiac with up to 10 guests on each boat. Polar travel attracts travellers of all nationalities and meeting people from other countries is one of the pleasures of life on board. The voyages will be conducted in English and clients who do not speak English will need to travel with someone able to translate for safety reasons. Some voyages may have large non English speaking groups travelling with translators so you may find that announcements are translated for their benefit and presentations may be given separately in their own language or translated.

    Single occupancy is available in most cabin categories for 1.7 or 2 times the twin berth price (dependent on which cabin category). Single travellers wishing to share will be matched with another solo traveller of the same sex. Please note that it is not possible to share with a stranger in all cabin types. Please speak to a consultant for full details.

  • Itinerary disclaimer

    Polar travel requires an amount of flexibility as weather, ice conditions and wildlife can all affect where your ship is able to access, and where your Expedition Team think you will get the best experience possible from your trip. On board, daily updates are given to advise what the specific itinerary will be for the next day based on local conditions. Published itineraries are subject to change when local conditions dictate.

  • Accommodation

    Hotel (1 night),Expedition cruise ship (12 nights)

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How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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seen

{{(duplex.offer_mode==1 && messages.length==1 && iamagency==1)?'Messaging this user is blocked momentarily':settings.bolcked_message}}
{{qResponse.message}}
Guideline for Responding to Customised Trip Requests
Dear {{!activeuserExpert ? activeuserExpert.first_name: 'N/A'}}, Before responding to {{getFirstName(activeuser)}}’s customised trip request for {{plannerCountries}} we recommend that you carefully read these guidelines as they will help you with approaching the customer correctly and convert the enquiry into a trip booking.
{{errorMessage}} Okay, got it! Need help?Contact us
This message will be delivered as an email because {{getFirstName(activeuser)}} is currently offline.
  • {{files.file_name}}
Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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