Puerto Natales Cruise Tours 2024/2025

“Dear Marcela, We found your company through Online Google Search We decided to work with you because of your friendly no pressure and easy to work with style. Your professionalism and wonderful customer service put us at ease as we traveled from one destination to another. Our favourite Hotel was the Las Torres Hotel at Torres del Paine. We liked how close we were to the mountain and trails, the friendly staff, the delicious food at their restaurant and bar, the honeymoon tray of pastries they delivered to room. It's hard to say what our favourite excursion was, because there were so many, but the ones that stood out were the Buenos Aires city tour and the glacier boat ride. Of course we would like to mention Marcela Benegas. She made us feel at home and we loved our time with her and all the places she took us to, the tasty pastries we shared, and the many other suggested city destinations that we went to on our own time and loved. The staff was wonderful to work with from start of the planning process until the day we flew back home. We love you guys and will definetly recommend you to everyone who plans to travel there. If your company offered the same services to other destinations around the world, we would use you to plan all our vacations.”

“I am happy to give feedback about our travels in Argentina! We had a great time! 1. I chose this travel organizer based on several things including great reviews, comprehensive custom tour offerings at good prices and personal service. 2. Agustin was very efficient and helpful in all aspects of the booking process. He created a perfect combination of tours in the selected destinations including all transfers. Payments were simple and easy via PayPal and it worked great that all three of us could pay individually. He was also very patient will all of my questions via email and wrote back promptly with advice and suggestions. He also communicated with me while we were in Argentina about concerns with a possible pilots strike by Aerolineas Argentina and helped resolve the changes that we needed to do both before and after the strike was resolved. Kudos to your emergency crew as well who were aware of everything that was going on with us and were right on top of things. I had to call them several times with issues related to the threatened strike and also a transfer at the end of our trip. Great job all round! 3. My favorite hotel was probably Dazzler Palermo though I would have liked a hotel that was a little closer to Recoleto or San Telmo areas as it turned out. Most of the other hotels had large rooms and friendly staff. Koi Aiken in El Calafate was also pretty far outside the center of town but we liked the hotel otherwise. The one place that we didnt care for was De Los Andes in Ushuaia. The triple room we had was very small, barely room for three beds and we had to squeeze by one of the beds to get to the bathroom. The hotel seemed very old and needs some updating. The location was very nice though. I wouldnt recommend this hotel. 5. We really liked all of our excursions in Ushuaia (Tierra del Fuego hike and canoe, Trek to Esmerelda Lagoon and Beagle Channel cruise) but also the Peninsula Valdes tour to Punta Norte from Puerto Madryn because of all the animals that we saw that day. 6. Our two favorite guides were: Tina for our walking tour in Buenos Aires. She took us to the southern part of the city to San Telmo and La Boca and was very easy to talk with and very informative. Daniel in Ushuaia for our Tierra del Fuego hike and canoe and also the trek to Esmerelda Lagoon. He gave us two very good days of activity and is very knowledgeable about the area. 7. I think the only thing that we were disappointed in was the hotel in Ushuaia, otherwise we absolutely loved the entire trip! We all agreed that this operator was great to work with and created a perfect trip for us! Thanks so much!”

“Dear Marcela, Thank you for the email. I have already reviewed your company on the general site, will add comments to the forum too. I first learned about the company from the Internet - reviews and trip advisor. I decided to travel with you because of your promptness in response, ease of working, good customer service and a good price. Seamless experience - everything was flawless and we did not have to worry. My favorite hotel is Don Los Cerros at El Chalten - very nice hotel, luxurious, superb location and views, spa - hot tub, good service. The best excursion was to Laguna De los tres - amazing trek up - difficult but exhilarating - worth the effort once we reached the top. The trip was fabulous!”