Patagonia Cruise Tours 2023/2024

“Rodrigo, So nice to hear from you! We loved our trip to Argentina! I would be happy to answer your questions and to write a review on Trip Advisor. 1. We chose your company because a friend had used your service a couple of years ago and was very pleased with your service and she highly recommended your company. I had looked into using 2 other tour companies and they sent us their proposals but we felt the yours was the best itenarary and the best price. 2. It is hard to say what the best was, because it was all so good. We loved being met at the airport and taken to our hotels and on the return being picked up at the hotel and taken to the airport and also had our boarding passes which was so nice. The guides would take us into the airport, make sure we were in the right line, etc. Always very nice and helpful. Everything was seamless, very organized, if there was a change in a pick up time our hotel was notified so we never were waiting around. 3. We really enjoyed each of the hotels, in Buenos Aires the LHotel was in a great location, rooms were small but clean and it was such a quiet, peaceful place in a busy city. The Jasy Hotel room was huge and at first very warm, but the air conditioner worked great and got it cooled down so it was very comfortable. The Lares De Chacra was very nice, again a quiet and peaceful setting. The room was large and well laid out and the restaurant there was excellent. The Ayres Del Nahuel Hotel in Bariloche was a good location and the room was nice and clean. It did not have much character, but it certainly was fine. The Puesto Viejo was fabulous.we loved having this quiet time at the end of our trip. It was so beautiful, the food was great and the setting was so nice. The polo lessons were so much fun and the stay was very enjoyable. 4. It is hard to say what our favorite excursion was, because we enjoyed each of them very much. The polo was so much fun! The tours in Bariloche were great and we saw so much of the country side, all or which is so beautiful. We loved your tour of Buenos Aires, the wine tours were great too and the Falls were fabulous as well. 5. You were a great guide and we really appreciated having you as a contact person. We also like Juan in the wine country, he was very knowledgeable about wines and the history of the wine country. The driver there was also a delight, Antonio. Julio at the Polo ranch was very nice, patient and pleasant and we enjoyed him very much. 6. I really cannot think of any need improvements. We would not have changed anything about our trip I don't think. Probably the least favorite was the long day in Uruguay.we would have enjoyed seeing more of the area than just Colonia, it was interesting but really only needed half a day, not an entire day and evening. Wish we would have rented a car and driven around some or done something more there. We would happily give your tour company a five star rating and we would be happy to give recommendations to people if you want refer people to us. Thank you so much and if/when we are ready for another trip to South America we would use you again.”

“Hola Rodrigo! We had SUCH an amazing honeymoon thanks to you guys..we appreciate every last detail from the prompt pickups to the late check out at some point, and the kindness everyone on your team has showed us. After doing a lot of research on which spots of Argentina we wanted to check out, I believe I checked out at least 3 companies via Google trying to find a company that could accommodate our itinerary with a reasonable budget. We almost went to another company, but I think your prompt replies in the inquiry phase really helped us lean your way. It was nice to have you guys arrange all the interconnecting flights and hotels for us, and we felt like we were in good hands throughout the entire trip. The recommendation pamphlets you provided were helpful, and the tours were just amazing. We definitely appreciated the on-time pick ups and friendly service throughout the entire booking process and while we were in country everything went real smooth and we felt comfortable. The hotel in Bariloche (Inacayal) might have been our favorite. It was a beautiful property, had super nice staff, beautiful room, nice pool/hot tub with a spectacular view and overall great location overlooking Nahel Haupi lake. Kau Yatun in El Calafate was also nice!!! No TV but that was fine by us since we enjoyed the quite. It felt so remote and also had happy, friendly staff - they even offered bikes into town which was a nice surprise (only used them once though) and it had a peaceful stream nearby you could walk to and walking into town wasn't hard. Man..we were just BLOWN away by the glacier tour..the guides were cool, and the glacier was just mesmerizing! Was so cool putting on the crampons and walking on that gigantic chunk of ice - one of the coolest places we have ever and probably will ever see...All excursions were worth it to us and we enjoyed each of them, but this one took the cake Santi (Santiago) in Bariloche was just fantastic for our Nature & History tour. He spoke excellent English, was funny, and polite and just a wonderful guy! Rodrigo was also super nice and informative for our welcome and departure - he even checked up on us during the trip which was nice! The only thing we can suggest is perhaps sending the itinerary descriptions in an easier format to read (during booking process) - not sure how you'd do that, but I think it would possibly help. Also, perhaps give those traveling to the Patagonia region a heads up that they'll need to throw their toilet paper in the bin and not flush it as it was a little confusing when we first encountered that. For Buenos Aires/Bariloche, maybe give people a heads up that they will probably have to insert their room key next to the light switch to activate electricity for the room. They will eventually ask the front desk and be advised, but when you first arrive and think your room lights don't work and need to use a dark bathroom in a hurry, it would be good to know ;) Also would be good to know how much to tip guides. We had no idea what was appropriate, so any kind of advice for that would be very helpful. I think we read somewhere it should be a certain percent of the cost of the excursion, but since we're on a package and don't know all the costs, a general idea would definitely help. Other than that, you guys are just awesome. So nice and helpful the whole way through. We were worried about booking a company we have never heard of before, but after reading a few reviews and confirming you were legit, it was an easy choice. Thank you over and over again for such a wonderful honeymoon and experience. We want to visit more areas of Argentina someday..so we'll be back (hopefully!!)”

“We absolutely loved our tour through Buenos Aires, El Calafate, and Bariloche wit the help of local travel specialists. The tour guides and excursions were amazing. I can't wait to book another trip with this company for other parts of Argentina.”