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Northwest Passage High Arctic, Villages And Icebergs

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highlights
  • Experience the best of both the Canadian Arctic and Greenland, taking in historic Canadian and Inuit sites, glaciers and fjords
  • Get up close to the Arctic’s impressive wildlife, including whales, walrus and muskoxen
  • Meet the locals of traditional Inuit and Greenlandic communities
  • Hear the roar of an iceberg birth as glacier shards crash into the sea at Ilulissat Icefjord
Start and end in Ottawa, the Northwest Passage High Arctic, Villages And Icebergs trip is a guided polar expeditions and cruise trip that takes 17 days. You will travel through Ottawa in Canada. Northwest Passage High Arctic, Villages And Icebergs is a group trip which includes accommodation in hotels, transport, meals and others.


Beginning in Canada, travel not only into the High Arctic, but also back in time, tracing the route of Sir John Franklin’s fateful mid-19th century expedition to find the fabled Northwest Passage. On this new 17-day exploration, cruise where few but the most adventurous have sailed and discover the Arctic’s wildlife and untouched scenery of fjords, glaciers and icebergs. Follow the coast of the islands of the Canadian High Arctic to see the graves of lost explorers, polar bear research stations, traditional Inuit communities, walrus waters and archaeological sites. Cross Baffin Bay to Greenland – which is really more like ice land – and see glaciers, icebergs, and colourful settlements backed by towering mountains. Whether hiking, cruising, kayaking, or Zodiacing, this trip will be another legend in the stories of the Northwest Passage.
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Welcome to Ottawa, where your Arctic adventure begins. Arrive into the city any time today, and independently transfer to the group hotel (accommodation for the night is included). On arrival at the hotel, you'll receive a welcome letter outlining the departure information for the following day’s flight. An agent will be available in the lobby to answer any questions you may have.

There’s plenty to see and do if you arrive early into Canada's capital. Browse the artwork in the beautiful National Gallery of Canada, take a stroll along Rideau Canal or soak up the buzzy atmosphere of ByWard Market.
This morning, board your charter flight to Resolute. Upon arrival, you’ll have a chance to walk around this small arctic town before enjoying your first of many Zodiac cruises as you’re transferred to your ship.

It's important to note that on the flight to Resolute, there's a strict luggage limit: 20 kilograms (44 pounds) of checked luggage and five kilograms (11 pounds) of cabin baggage. Should you have additional luggage, it can be stored at the hotel in Ottawa (you can't take it with you on the plane).
Remote and rich in history, the Canadian High Arctic is as awe inspiring as it is informative.
Named after explorer Frederick William Beechey, of the Royal Navy, Beechey Island is a Canadian National Historic Site. It’s an important stop on our voyage, as this is the final resting place of three members of Sir John Franklin’s ill-fated 1845–46 expedition to find the Northwest Passage. The graves, on a remote windswept beach, were discovered in 1851 by the crew of British and American vessels searching for signs of Franklin’s lost expedition.

Radstock Bay is a popular research location for observing polar bears, which are often seen here in summer. An impressive Thule archaeological site provides insight into how these pre-Inuit people lived in the Far North.

For almost 5,000 years, the hamlet of Arctic Bay and its surrounding area has been occupied by Inuit nomads migrating from the west. Surrounded by soaring cliffs teeming with seabirds, this is a great spot to go ashore and learn about the Inuit community’s traditional way of life. The eastern end of Lancaster Sound affords numerous hiking opportunities on Devon Island. We’ll anchor at Croker Bay, where we’ll Zodiac cruise along the face of an active glacier. We’ll try to keep a safe distance, but still hope to get close enough to appreciate the splendor of calving ice. Walrus frequent the waters here, so be sure to have your camera handy. A hike to a nearby archaeological site is another possible excursion. At Dundas Harbour, trek along a beach to a former Royal Canadian Mounted Police outpost. Encounters with muskoxen are possible here.
Canada’s most northern settlement, Grise Fjord will be your final shore visit in the Canadian High Arctic. Now home to about 150 residents, the traditional, mostly Inuit community was created in 1953, when the federal government resettled eight Inuit families from northern Quebec. Hunting and fishing are a significant part of their way of life. Visit the monument to the first Inuit settlers, as well as the remnants of the “old camp” where they lived.
Before saying goodbye to Canada, we’ll try to cruise as far north as possible, exploring both sides of Smith Sound, the uninhabited passage between Ellesmere Island and Greenland.
Your first stop in Greenland is Qaanaaq, formerly known as Thule, one of the northernmost towns in the world (there’s a reason ancient philosophers called it Ultima Thule, or “edge of known territory”). Here, local Inuit share their culture and traditions, and the museum sheds more light on what it’s like living near the top of the world.
As we sail south along the west coast of Greenland, presentations by our onboard experts will prepare you for the adventures that lie ahead.
With spectacular glaciers, soaring fjords and vibrant communities, the west coast of Greenland will leave you breathless.
Nuussuaq (formerly known as Kraulshavn) is the only mainland community in the Upernavik Archipelago. Founded in 1923 as a trading station, it’s one of the most traditional hunting and fishing villages in Greenland .
It’s not surprising that the red-hued, heart-shaped mountain that rises up behind Uummannaq gave the traditional community its name (Uummannaq means “heart-like” in Greenlandic). As your ship approaches the shore, you’ll want to be on deck to take in the incredible view of the twin peaks towering over the vibrantly painted wooden houses dotting the rocky terrain below. The settlement was established as a Danish colony in 1758 on the mainland, but it relocated five years later because seal hunting was more plentiful here.
In the nearby archaeological site of Qilaqitsoq (also known as Qilakitsoq), you’ll visit the ruins of an ancient settlement, where the remains of eight fully dressed mummies were discovered under a rock outcrop in 1972 by a pair of hunters. The famous Greenlandic mummies, which date back to 1475 AD, are on view at the Greenland National Museum in Nuuk.
Cruising farther south rewards with spectacular views of Eqip Sermia. The jagged, blue-tinged glacier soaring out of the crystal-clear water is one of the most beautiful sights in Greenland, and we hope to Zodiac cruise along its massive front from a safe distance. We may also go ashore to explore nearby.
Just south of Ilulissat, which means “iceberg” in Greenlandic, is the impressive Ilulissat Icefjord. The UNESCO World Heritage Site is home to Sermeq Kujalleq, the most productive glacier in the northern hemisphere. As we Zodiac cruise at the mouth of the fjord, you may be lucky to witness the wonders of calving ice (listen to the loud roars as the ice breaks off). Founded in 1741, the traditional town, which boasts more sled dogs than people, is famous in its own right: it was the birthplace of explorer Knud Rasmussen, the first to traverse the Northwest Passage by dogsled, in the early 1920s . Hikes here lead out to stunning views of the young icebergs as float out the fjord to Disko Bay .
In Sisimiut, you’ll be treated to a traditional kayaking demonstration. The kayak (an Inuit word that the English borrowed) is Greenland’s national symbol and can be traced back to the country’s first immigrants, who used vessels that resemble the narrow one- or two-person boats. The town has several 18th-century colonial buildings, including the oldest surviving church in Greenland, so take time to wander through the historic area. You’ll also have a chance to hike amongst the area’s surrounding mountains.
Situated in a scenic hollow on a small island with no freshwater, the colourful community of Itilleq, which has about 130 inhabitants, is surrounded by sea, mountains and fjords. The final excursion of your arctic adventure may be a hike around Itilleq Fjord.
Enjoy one more Zodiac ride to shore, where you’ll board your charter flight back to Ottawa, Canada. Upon arrival in Ottawa, we will transfer you to your included hotel.
Today, you can make your way home at your leisure or spend some time exploring this historic city.
what’s included
Accommodation
  • Expedition Cruise Ship, Comfortable hotel
Meals
  • 16 Breakfast, 13 Lunch, 14 Dinner
Transport
  • Ship , Zodiac , Plane
what’s excluded
  • International Flights
  • Any international flights to/from Ottawa are not included in this price. We always recommend that you arrive 1 day prior to your tour starting date.
  • Travel Insurance
  • Travel insurance is not included in this Northwest Passage High Arctic, Villages and Icebergs tour. Travel insurance is mandatory to buy. We recommend purchasing it from World Nomads.
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Good to know
Payment

A deposit of 2478 USD is required to confirm this tour. The remaining balance will be charged 57 days before departure. For any departures within 14 October 2019 full payment is required.

Travel Insurance

The Northwest Passage High Arctic, Villages and Icebergs tour requires that you have adequate and valid travel insurance covering medical and personal accidents, including repatriation costs and emergency evacuation. We recommend using World Nomads' travel insurance.

Visa

For this Northwest Passage High Arctic, Villages and Icebergs tour getting the required visa(s) is the responsibility for each individual traveller, as visa requirements vary depending on your nationality. We recommend to check with your local embassies representing the countries that you are travelling to, as part of this itinerary.

CancellationNo additional cancellation fees apply for this Northwest Passage High Arctic, Villages and Icebergs tour. You can cancel the tour up to 58 days prior departure and avoid paying the full amount, but your deposit paid is non-refundable. No refund applies for cancellations within 57 days of departure.
Trip Details
  • Last modified (date)

    25 Jul 2019

  • Trip title

    Northwest Passage High Arctic, Villages and Icebergs

  • Trip code

    BQMWE

  • Validity

    Validity: 09 Sep 2018 to 26 Sep 2019

  • Introduction

    Beginning in Canada, travel not only into the High Arctic, but also back in time, tracing the route of Sir John Franklin’s fateful mid-19th century expedition to find the fabled Northwest Passage. On this new 17-day exploration, cruise where few but the most adventurous have sailed and discover the Arctic’s wildlife and untouched scenery of fjords, glaciers and icebergs. Follow the coast of the islands of the Canadian High Arctic to see the graves of lost explorers, polar bear research stations, traditional Inuit communities, walrus waters and archaeological sites. Cross Baffin Bay to Greenland – which is really more like ice land – and see glaciers, icebergs, and colourful settlements backed by towering mountains. Whether hiking, cruising, kayaking, or Zodiacing, this trip will be another legend in the stories of the Northwest Passage.

  • Style

    Comfort

  • Themes

    Polar,Wildlife

  • Transport

    Ship,Zodiac,Plane

  • Physical Rating

    1

  • Physical preparation

    Although you don't need to be particularly fit to take part in an Arctic expedition, you do need to have a good level of mobility. You must be able to complete the on board safety drills and emergency evacuation procedures unaided. Rolling seas and windy conditions require you to be stable on your feet while negotiating the ship over potentially slippery decks and gangways. The zodiacs are accessed via a gangway or stairs which may be steep on some ships. Some of our ships have lifts, but these may not access all decks so some stair climbing on board will be necessary.

  • Group leader

    Your voyage will be led by an experienced Expedition Leader. In addition, a number of experts will be on board to add knowledge of their field to your experience. This will include a Marine Biologist, Ornithologist, Glaciologist or Geologist, Polar Historian, Kayaking guide and Naturalist guides. Voyages offering other adventure activities will have additional specialist guides on board.

  • Communications

    All of our ships have facilities to communicate with the outside world.

    Satellite phone communications are available on all ships but be aware that on some ships, this connection is only available in certain locations and may not be possible from your cabin. Satellite communications can be intermittent and may not be available at all times or in all locations. Phone calls are charged per minute of usage.

    Internet access is possible via wifi on your personal laptop or device in certain areas of each ship and is charged via a pre-paid card which can be purchased through the hotel manager. Each ship also has a computer for passengers to use for internet access and emails and the hotel manager can set you up with a temporary webmail address. Please be aware, accessing some websites from the ship will be very expensive as downloading picture heavy content will use up a large amount of data. Text only emails use up much less data and is a very affordable way to communicate with friends and family at home.

    All communications from the ship are a bit intermittent as when travelling through mountainous areas or through narrow channels, signals can be disrupted and may not be transmitted until clearing this terrain or until satellites next pass overhead. Please make sure your loved ones have realistic expectations of your ability to communicate with them so they don’t worry about you.

  • Is this trip right for you

    As you’d expect, temperatures in the Arctic are very cold. A warm parka will be provided along with waterproof boots and unlimited hot drinks, but you should also bring base layers and lots of warm clothing. Please see the trip notes for further important information about what to bring.

    Weather depending, you will be making regular excursions in a Zodiac boat to explore the local area and look for wildlife. It can get very cold and wet on the Zodiac, so make sure you are dressed appropriately and that you keep your camera safe and dry. Sturdy sea legs are needed as you make wet and dry landings from the boat, and on steep terrain, snow and other uneven surfaces. Some ships have a lot of stairs, so please hold on to the handrails if seas are rough.

    The weather plays a pivotal part in this adventure and although there’s an itinerary in place, there are no guarantees that you’ll be able to do everything that is planned for. A level of flexibility and openness to embracing the unexpected are important in expedition travel, especially to such a remote area.

    Polar bears are one of the most incredible and appealing animals on the planet, but they are also powerful predators with little fear of humans. Therefore it’s necessary to be aware of the guidelines surrounding any contact with Polar bears. Follow your leader’s instructions and do not stray from your group – your leader carries equipment to protect you.

  • Health

    Vaccination requirements do change, but generally you do not need vaccinations for this voyage but some may be required or recommended for countries you are visiting enroute to the Arctic.

    It is your responsibility to ensure that you obtain any vaccinations or preventative medicines for the countries you are visiting – or any which may be required by your home country upon your return. To find out which, if any, vaccinations are mandatory or recommended for your destination contact your local doctor, immunisation centre or medical centre for up-to-date information. You should be issued with an International Certificate of Vaccination booklet that records each vaccination. Always carry this with you on your travels; it could provide essential information for doctors in the event that you fall ill whilst travelling.


    MOTION SICKNESS
    Although our vessels are among the most stable ships in their class, we will still inevitably encounter motion. Unless you are certain you are impervious to the problem, you should take precautions against seasickness. Your doctor can advise you as to the best methods for avoiding this uncomfortable condition.

    There will be a licensed English-speaking physician on board. Your vessel will have a medical clinic with a limited supply of prescription medicines and basic first aid equipment. The clinic will not be stocked with every drug or piece of equipment required for every medical problem. If you are under regular treatment for any ailment, you must bring a sufficient supply of medicines for yourself. We cannot accept responsibility for not having a specific brand or type of drug on board. It is wise to carry an extra week’s supply of prescription medications just in case of flight delays or other unforeseen circumstances. If you have particular health needs, please bring with you a signed and dated letter from your physician explaining your health problems and/or the dosage required for the prescribed medication. The letter will assist our doctor on board, and any emergency medical personnel to care for you should you become ill. Please hand the letter to the expedition doctor once you are on board.

  • Food and dietary requirements

    Breakfast, lunch and dinner are served in the dining room. Hours of operation will be posted and are subject to change to accommodate the expedition. Coffee, tea and cocoa are available around the clock. The tap water on board is safe to drink.
    We're able to meet most special dietary requests, as long as you have clearly indicated your requirements far in advance of your voyage. Kosher food cannot be prepared.

  • Money matters

    When it comes to money matters on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities, tipping and laundry. It's always better to bring a little more than you think you'll need.

    Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. this shoud make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).

    MEALS NOT INCLUDED
    We recommend you allow US$150 for meals not included in the itinerary

    All services onboard your ship such as communication charges, laundry, and bar charges will be added to your onboard account and are charged in US dollars. Your account can be paid with US dollars cash, traveller’s cheques or by Visa or MasterCard.

    Outside of the start or end point of your expedition, cash will be of most use in the Arctic. In Svalbard, Greenland and the Canadian Arctic, credit cards are not readily accepted and ATM’s are virtually non-existent. On voyages that visit local towns and villages, there is the opportunity to buy souvenirs and some villages have thriving art scenes with local artisans selling their wares. In addition, some museums and sites charge entry fees and in some locations, you may wish to buy food and drink (although the meals on the ship are very good and plentiful).


    TIPPING
    The voyage fare does not include the customary, optional gratuity which is divided between the ships' crew, and hospitality staff. We suggest US$13 - US$15 per day as a guide. Any tip for the Expedition Team is extra to this and is at your discretion. Gratuities can be added to your onboard account at the end of the voyage or paid in cash on board. Full details will be provided before you settle your onboard account.


    CANADA
    The unit of currency is the Canadian dollar (C$ or CAD), made up of 100 cents. Bank notes are found in the following denominations: $5, $10, $20, $50 and $100. Coins come in 5c, 10c, 25c, 50c, $1 and $2 denomination.

    In major cities credit cards are readily accepted just about everywhere and ATMs are common. Travellers cheques are also easily exchanged. Tipping is expected in restaurants and in all areas of the services, hospitality and tourism industry.
    In remote communities, credit cards may be accepted by some galleries or artisan shops, but it is best to have some cash for smaller purchases or for shops with no credit card facilities. You are unlikely to find ATM's other than in the larger towns of the Canadian Arctic.

    GREENLAND
    The currency in Greenland is the Danish Krone

    The main bank, Grønlandsbanken readily exchange traveller's cheques for a commission of around US$5 and offer cash advances on Visa and MasterCard. Major credit cards are accepted in tourist resorts and restaurants and hotels. Larger towns in West Greenland now have ATMs that recognise all major foreign plastic. In small towns and remote communities, it will be essential to have cash as there will be no ATM's and credit cards are less likely to be accepted.

    EMERGENCY FUNDS:
    We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you bring an extra USD500 for emergencies (e.g. natural disasters or civil unrest). Sometimes these things necessitate last minute changes to our itineraries, and we can’t guarantee there won’t be some extra costs involved.

  • Responsible travel

    Travelling responsibly is all about making good choices. It's about ensuring you have an incredible trip while also having a positive impact on the local environment, community and economy you're travelling in . How can you be a Responsible Traveller? See our tips below:

    * Choose to travel with a responsible travel company like us! We've already offset the main carbon emissions of your trip, so your footprint is already lighter.
    * Consider offsetting your flights too.
    * Bring a refillable water bottle and some water purification tablets (or a Steripen) to cut down on plastic bottle waste.
    * Be an animal-friendly traveller. Only go to venues that respect animals by allowing them to live normally in their natural environment. Steer clear of venues that use animals for entertainment or abnormal activities and/or keep animals in poor and unnatural conditions.
    * Eat at local restaurants, buy from regional artists and support social enterprises so you can contribute directly to locals and their economy.
    * Always be respectful of local customs and ask permission if you want to take a photo of someone.
    * Learn a few words of the local language and engage with the people around you.
    * Carry a cloth or re-usable bag so you can avoid plastic bags.
    * Give back by making a donation to a local project via The Intrepid Foundation.

    Share your thoughts with us by completing your feedback form after your trip. This helps us to continue to improve our commitment to responsible travel.


    As a member of the Association of Arctic Expedition Cruise Operators (AECO), Quark Expeditions are supporters of responsible tourism that mitigates the impact of our shore landings on the landscape or wildlife. Quark was the first operator to offer inclusive Carbon Neutral voyages on the Ocean Diamond. By doing so we have enhanced our commitment to ecological sensitivity and to minimising our impact on the areas we visit including:

    • Having our vessels burn Marine Gas Oil (MGO) a clean burning fuel with a low emission factor.
    • Conforming to all international regulations/policies governing disposal of waste at sea.
    • Serving only sustainable seafood.
    • Using only eco-friendly laundry chemicals and room amenities.
    • Removing disposable water bottles from the ships.
    • Making all our voyages virtually paperless by 2014 and having any paper used be 100% recyclable.

    AECO members also operate according to established rules of conduct, which, while you travel with us, we ask you to respect. A copy of the AECO guidelines will be provided prior to travel and staff will brief all passengers prior to the first landing.

  • The Intrepid Foundation

    The Intrepid Foundation is a not-for-profit foundation set up to enable our travellers to support some amazing grassroots projects and partner charities in the places we travel. We support a range of initiatives – from wildlife protection and environmental conservation to supporting vocational training for underprivileged individuals – all with the aim of helping to improve lives across the world. All donations to The Intrepid Foundation are matched dollar for dollar (yes – your donation is doubled!), and administration costs are covered by us so that 100 per cent of your donation is guaranteed to reach your chosen project. To learn more about the projects we support, ask your trip leader for more information about projects in the region you are travelling in or visit.

  • Travel insurance

    Your voyage fare includes Emergency Evacuation Insurance to a maximum benefit of US$100,000 per person. However, it is essential that you have comprehensive personal travel insurance in addition to this to cover all other eventualities.

    For itineraries including flights, it is essential that you have insurance that covers for delays caused by weather.

    Quark Expeditions will make every effort to ensure the expedition takes place, but due to weather conditions, flying in this region can be difficult and is beyond the control of Quark Expeditions and Peregrine Adventures. We strongly recommend that all expedition guests purchase a travel insurance policy including trip delay, cancellation and interruption insurance.

    See Itinerary disclaimer for details of the contingency plan should weather delay flight operations.

  • Your fellow travellers

    On your voyage, you will be travelling with up to 137 other people (depending on which ship you are on). The ships are spacious with ample deck space and public areas so it is always possible to find a spot to yourself to enjoy the scenery and some solitude. On excursions, you will travel in a zodiac with up to 10 guests on each boat. Polar travel attracts travellers of all nationalities and meeting people from other countries is one of the pleasures of life on board. The voyages will be conducted in English and clients who do not speak English will need to travel with someone able to translate for safety reasons. Some voyages may have large non English speaking groups travelling with translators so you may find that announcements are translated for their benefit and presentations may be given separately in their own language or translated.

    Single occupancy is available in most cabin categories for 1.7 or 2 times the twin berth price (dependent on which cabin category). Single travellers wishing to share will be matched with another solo traveller of the same sex. Please note that it is not possible to share with a stranger in all cabin types. Please speak to a consultant for full details.

  • Itinerary disclaimer

    Polar travel requires an amount of flexibility as weather, ice conditions and wildlife can all affect where your ship is able to access, and where your Expedition Team think you will get the best experience possible from your trip. On board, daily updates are given to advise what the specific itinerary will be for the next day based on local conditions. Published itineraries are subject to change when local conditions dictate.

    Your flight to the Arctic is expected to depart from Ottawa to Iqaluit on Day 2 of the itinerary, after breakfast. Although the scheduled flight time will be communicated in your welcome letter, there is significant variability based on weather conditions. You should be prepared to depart the hotel for the airport on our group transfer at any time.

    In the extremely unlikely event that the plane is unable to depart on the planned date of the charter flight, you will be provided a full day of activities in Ottawa, meals included. If the weather is not suitable on Day 3, you will enjoy an additional day of activities and meals in Ottawa. On Day 4 should the charter flight not be able to take off by 14:00, Quark Expeditions will officially cancel the voyage and provide letters for all clients to submit to their travel insurance providers under the trip delay/interruption and cancellation clause.

    Quark Expeditions will make every effort to ensure your programme takes place, but due to weather conditions, flying in this region can be difficult and is beyond our control. Quark Expeditions and Peregrine Adventures will not offer passengers a refund in the event of a trip delay or cancellation due to the charter flight being unable to depart as planned.

    We strongly recommend that all clients purchase a comprehensive travel insurance policy including trip delay, cancellation and interruption insurance, in addition to the required medical coverage. Please note that international airfare may not be covered by insurance in the event of a cancellation.

    The return flight from Kangerlussuaq to Ottawa is due to take place after breakfast on Day 12. We suggest you have flexible onward travel arrangements in case of any extended flight delays due to bad weather.

  • Accommodation

    Expedition Cruise Ship,Comfortable hotel

  • Important information

    BOOKING CONDITIONS
    Arctic and Antarctic bookings have an increased deposit requirement of 20% of the full voyage cost (before any discount).  The balance is due 120 days before departure. 

    If a booking is cancelled 120 days or more before departure - the cancellation fee is the full loss of the deposit paid.

    If a booking is cancelled between 119 days and departure - the cancellation fee is 100% of the total price of the voyage.

    Other fees may apply for air tickets and other arrangements booked in conjunction with a Polar voyage.

    ADVENTURE OPTIONS 
    Kayaking is available to book on all Arctic voyages except on Icebreakers. Kayaking must be booked prior to departure and incurs an additional cost. Spaces are limited so please inquire at time of booking. Some previous, recent experience is essential. Snowshoeing and hiking is also offered on some itineraries. These activities are at no additional cost and do not need to be pre-booked. See the itinerary for Adventure options available on this voyage.

    Your voyage is operated by our sister company, Quark Expeditions. All accommodation and transfer arrangements as listed in the itinerary are also operated by Quark Expeditions or their local representatives.

    Strict luggage limits apply. Please see Trip Notes (What to Take) for more information.

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  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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seen

{{(duplex.offer_mode==1 && messages.length==1 && iamagency==1)?'Messaging this user is blocked momentarily':settings.bolcked_message}}
{{qResponse.message}}
Guideline for Responding to Customised Trip Requests
Dear {{!activeuserExpert ? activeuserExpert.first_name: 'N/A'}}, Before responding to {{getFirstName(activeuser)}}’s customised trip request for {{plannerCountries}} we recommend that you carefully read these guidelines as they will help you with approaching the customer correctly and convert the enquiry into a trip booking.
{{errorMessage}} Okay, got it! Need help?Contact us
This message will be delivered as an email because {{getFirstName(activeuser)}} is currently offline.
  • {{files.file_name}}
Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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