Good to know
Due to nature of a walking photography tours or workshops we require flexibility and must allow for alternatives, for example locations visited will depend on the prevailing weather and lighting conditions. For this reason, any outline activity must be taken as indicative and not as a contractual obligation.
Minimum age 18 years old unless accompanied by an adult through the Tour or Workshop.
The type of workshops we offer requires flexibility and you must allow for alternatives. For this reason the outline itinerary and the workshop description must be taken as an indication of what may take place on the workshop, and not as a contractual obligation on the part of The London Lens Project.
If you have a complaint about the tour or workshop, you should make it known at the earliest opportunity and we will endeavour to resolve it. Any outstanding complaint not resolved during the workshop or tour should be notified to us in writing within 30 days of the end of the tour or workshop.
We are unable to accept liability for any loss or additional expense cause by delay or interruption to travel services through weather conditions, civil disturbance, industrial action, strikes, wars, floods or sickness. Such losses or additional expenses are the responsibility of the customer.
If you are affected by a medical condition, which may affect your or other people’s enjoyment of the workshop, you must advise us of this at the time of booking.
The London Lens Project reserves the right to cancel any workshop. Should an alteration or cancellation become necessary, you will have the choice of accepting the change, taking an alternative workshop (and where this is of a lower price we will refund the difference), or withdrawing from the contract and accepting a refund of all monies paid to The London Lens Project.
We reserve the right to change any of the prices, service or other particulars of a workshop before we enter into a contact with you. If there is a change we will notify you before we enter into such a contract.
Under booking is the situation in which the minimum number of bookings required to run a tour is not met, and if we have to cancel a tour or workshop because of this we will not do so less than 7 days prior to the session. In this event of us cancelling the workshop/tour, your payment will be refunded in full.
The London Lens Project accepts responsibility for acts and/omissions of its employees (whilst acting in the course of their employment) The London Lens Project does not accept liability or responsibility for death, bodily injury or illness caused to any clients booking a workshop with The London Lens Project unless arising from the negligent act and/or omission of the company’s employees (whilst acting in the course of their employment). Any claims shall be subject to English Law in respect of any question of liability or quantum, and all proceedings shall be within the exclusive domain of the English Courts.
The client must communicate any perceived failure in the performance of this contract on the spot to the tour leader thus giving the tour leader the opportunity to achieve a satisfactory solution. Should this not be possible, you should make your complaint known to us in writing within 30 days of the completion of the workshop.
By attending a workshop I hereby give my permission for images taken of myself to be used to promote The London Lens Project workshops or to be for any Media for any purpose (except pornographic, defamatory, libellous or otherwise unlawful) which may include, among others, advertising, promotion, marketing and packaging for any product or service.
Any cancellation by the client must be made in writing via email. The date on which the email is received by us, will determine the cancellation charges that are applicable. These charges are expressed as a percentage of the total workshop price and are as follows: More than 30 days before the workshop or tour: Loss of payment is 0% ; 15 days before workshop or tour 30%, 3 or less before tour or workshop is 50%.