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Borneo Adventure

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highlights
  • One of the last remaining wild places on earth, Borneo offers a rare treat for the nature lover. It's one of the world's last two remaining homes to the orangutan
  • Among our favourite Borneo destinations is Mulu National Park. Here you can hike through spectacular untouched jungle and visit Asia's longest cave
  • The Kinabatangan River is a bird-lover's paradise. All eight of Borneo's hornbill varieties are commonly spotted here as well as a variety of other fascinating wildlife such as pygmy elephants
  • As well visiting the beautiful endangered orangutans at the Sepilok Orangutan Rehabilitation Centre, meet another of the region's most vulnerable species - the Malaysian sun bear
The Borneo Adventure tour starts and ends in Kota Kinabalu. The Borneo Adventure is a Cruises tour that takes 10 days taking you from Kota Kinabalu, Malaysia and through other destinations in Asia.

With its dense rainforests, tropical coastal islands and mysterious jungle valleys, Borneo is a rare destination these days. It’s a place where you can still encounter nature in its truest form, with a rich variety of colourful and endangered wildlife amidst amazing natural scenery. This trip to the Malaysian state of Sabah and Sarawak takes you face to face with many unique species, including orangutans, proboscis monkeys and hornbills.

TRIP UPDATES FOR 2019:
From 1st January 2019 we will continue to visit the same destinations as in 2018, but in a different order due to changes in flight schedules.
customer reviews about Peregrine Adventures
4.7 - Excellent Based on 7 reviews
Francis' review for another Peregrine Adventures tour
5 - Excellent
“Excellent”
Eileen's review for another Peregrine Adventures tour
4 - Very Good
“Walking was tough - an endurance test. Transport of luggage between hotels worked well. Documentation was not very accurate, but way-marking on the paths was good. We felt a sense of achievement on completing the walk.”
Ali's review for another Peregrine Adventures tour
5 - Excellent
“Bali was busy but great. Java was different and great! Had such a good time, with such a good group of people. Everything was organised to perfection by our guide. Accommodation was good. Well done.”
Welcome to Kota Kinabalu, the capital city of Sabah. An arrival airport transfer is included. Please advise your flight details at time of booking so as we can book this transfer for you. There is an important welcome meeting at 6 pm today, which you can find details about at the hotel’s reception. If you have any free time beforehand, perhaps explore this intriguing city that was born between the Borneo jungle and the South China Sea. Modern-day 'KK' is a lively modern metropolis, having recovered from World War II bombings. The Sabah State Museum is a great place to immerse yourself in its backstory.
Accommodation
  • Horizon Hotel or similar
Optional Activities
  • Kota Kinabalu - Sabah Museum entrance fee
Fly from Kota Kinabalu to Mulu, travelling via Kota Kinabalu. In the late afternoon, visit Deer Cave and Lang Cave, which are reached by following a scenic jungle walk that follows a three-kilometre plank walk which passes through peat swamp, alluvial flats and limestone outcrops. At sunset you will watch the millions of bats fly out of Deer Cave and see the large ring shaped formations they make as they circle higher and higher up the cliff face before moving out across the rain forest in spiraling ribbons. You will want to have your camera handy for this magnificent sight.
Accommodation
  • Mulu Marriot Resort & Spa or similar
Spend the day exploring the stalagmites and columns of Clearwater Cave and Wind Cave. Located along the Melinau River, Wind Cave is named for the cool breeze that blows through it- so make sure you pack a jacket. Later, explore the caverns and crags of Clearwater Cave, one of the longest caves in Asia. For lunch, enjoy a simple picnic with your fellow travellers.
Accommodation
  • Mulu Marriot Resort & Spa or similar
Fly from Mulu to Kota Kinabalu, arriving in the late afternoon. Enjoy dinner in a local family home, before returning to your Hotel. 
Accommodation
  • Horizon Hotel or similar
Fly from Kota Kinabalu to Sandakan (approx 50 minute flight) and travel by private mini bus to Kinabatangan River (approx 2 hour road journey) . Your jungle lodge, located beside the river, is ideal for taking in the lush surrounds. At 560 kilometres, the Kinabatangan River is the second longest river in Malaysia. It's also a protected forest reserve, containing some of the highest concentrations of wildlife in Borneo. Later in the afternoon you take a river cruise, hopefully spotting some of the more exotic local creatures. Wild elephants seldom reveal themselves, but crocodiles, macaques, wild orangutan, proboscis monkeys, hornbills and kingfishers are more easily seen. After this short adventure, head back to the lodge to enjoy dinner.
Accommodation
  • Borneo Nature Lodge or similar (feature stay)
You might awake to the call of a Bornean gibbon, or perhaps a hornbill. Enjoy an early morning cruise through the morning fog as the sun rises, searching for more birds and wildlife. Keep an eye out for long tail macaques and pig tail macaques – ask your leader about the difference. When it's all over, a second river cruise, in the afternoon, will be your last chance to photograph or simply marvel at your surrounds. Dinner tonight will be a BBQ in the open air, beside the river (weather permitting) followed by a Cultural performance by the local Orang Sungai people. Orang Sungai (Malay word for "River people") are a group of indigenous people native to the state of Sabah. There is 32 official tribes in Sabah and the Orang Sungai people live along the banks for the Kinabatangan River.
Accommodation
  • Borneo Nature Lodge or similar (feature stay)
Travel by private minivan to Sandakan (approx 2 hours). Once the capital of British North Borneo, Sandakan traditionally had strong trading ties with Hong Kong. The Cantonese influence is palpable in the lively harbour-side market, the many Chinese temples and the local cuisine. On the way visit the Sandakan War Memorial. Here you will learn about the city's past as you stand on the same ground of the former Japanese POW camp. This site also marks the starting point of the tragic Sandakan Death Marches. Arrive at your hotel in Sandakan for a free afternoon. You may want to take some time to relax by the hotel pool before heading out to find the best rooftop bar and restaurant in town.
Accommodation
  • Four Points by Sheraton Sandakan or similar
In the morning, visit the orangutans at the Sepilok Orangutan Rehabilitation Centre. Watch and photograph these charming creatures as they swing into view on ropes and vines. It is important not to interrupt the orangutans, so as to aid in their successful re-introduction. A popular section at the Sepilok Orangutan Rehabilitation Centre, is the outdoor nursery where young orangutans are cared for if born in captivity or when their mothers have been killed. Entry here is included in your admittance. Take the chance to view these young orangutans as they learn how to climb on a specially constructed jungle gym. You also see the unique Sun Bears nearby today. In the late afternoon you will visit the Rainforest Discovery Centre to observe the beautiful red flying squirrels there. These fascinating creatures do not technically fly in the sense birds do, but rather glide from tree to tree with the help of their unique anatomy. With long tails to provide stability, they cover some impressive distances. Afterwards, journey back to your hotel in Sandakan for the evening.
Accommodation
  • Four Points by Sheraton Sandakan or similar
Catch a short flight to Kota Kinabalu. Travel by private bus to visit the intriguing Mari Mari Cultural Village, nestled deep in the countryside. Here you will see how indigenous ethnic groups of Borneo used to live. The trip there should take less than an hour. This is a rare opportunity to see what the culture and lifestyle was like here in a bygone era. Witness first hand how the tribes would cook their meals, ignite flame with bamboo, and use a blowpipe to hunt. It's a fun, interactive and educational experience. Later, enjoy a farewell dinner with the group.
Accommodation
  • Horizon Hotel or similar
Say goodbye to your new companions as your trip ends after breakfast today.
what’s included
Accommodation
  • Comfortable Hotel (5 nights), Feature stay in Kinabatanhan River Jungle Lodge (2 nights), Resort (2 nights)
Meals
  • 9 Breakfast, 4 Lunch, 4 Dinner
Transport
  • Plane , Private vehicle , 4WD vehicle , Boat
Included Activities
  • Complimentary Airport Arrival Transfer
  • Mulu National Park - Deer & Lang Caves guided walk
  • Mulu National Park - Sunset bat experience
  • Mulu National Park - Wind & Clearwater Caves guided walk
  • Kota Kinabalu - Dinner with a local family
  • Kinabatangan River - Wildlife spotting cruise
  • Kinabatangan - Cultural performance & BBQ dinner
  • Sandakan - War Memorial
  • Sepilok - Sepilok Orangutan Rehabilitation Centre
  • Sepilok - Bornean Sun Bear Centre
  • Sepilok - Rainforest Discovery Centre
  • Kota Kinabalu - Mari Mari Cultural Village
what’s excluded
  • International Flights
  • Any international flights to/from Kota Kinabalu are not included in this price. We always recommend that you arrive 1 day prior to your tour starting date.
  • Travel Insurance
  • Travel insurance is not included in this Borneo Adventure tour. Travel insurance is mandatory to buy. We recommend purchasing it from World Nomads.
Tour details
Duration 10 days
Tour Type Group Tour - Max 12 participants
guiding method Live guide/instructor
Guide Language English
Starts/Ends Kota Kinabalu/ Kota Kinabalu
Get a PDF file with detailed trip information: Download Trip Notes for Borneo Adventure
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Good to know
Payment

A deposit of 300 USD is required to confirm this tour. The remaining balance will be charged 55 days before departure. For any departures within 20 August 2019 full payment is required.

Travel Insurance

The Borneo Adventure tour requires that you have adequate and valid travel insurance covering medical and personal accidents, including repatriation costs and emergency evacuation. We recommend using World Nomads' travel insurance.

Visa

For this Borneo Adventure tour getting the required visa(s) is the responsibility for each individual traveller, as visa requirements vary depending on your nationality. We recommend to check with your local embassies representing the countries that you are travelling to, as part of this itinerary.

CancellationNo additional cancellation fees apply for this Borneo Adventure tour. You can cancel the tour up to 56 days prior departure and avoid paying the full amount, but your deposit paid is non-refundable. No refund applies for cancellations within 55 days of departure.
Trip Details
  • Last modified (date)

    24 Jun 2019

  • Trip title

    Borneo Adventure

  • Trip code

    PABA

  • Validity

    Validity: 01 Jan 2019 to 31 Dec 2019

  • Introduction

    With its dense rainforests, tropical coastal islands and mysterious jungle valleys, Borneo is a rare destination these days. It’s a place where you can still encounter nature in its truest form, with a rich variety of colourful and endangered wildlife amidst amazing natural scenery. This trip to the Malaysian state of Sabah and Sarawak takes you face to face with many unique species, including orangutans, proboscis monkeys and hornbills.

    TRIP UPDATES FOR 2019:
    From 1st January 2019 we will continue to visit the same destinations as in 2018, but in a different order due to changes in flight schedules.

  • Style

    Peregrine

  • Transport

    Plane,Private vehicle,4WD vehicle,Boat

  • Physical Rating

    2

  • Group leader

    All group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. We endeavour to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.

    Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. We aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.

  • Visas

    As a general rule most countries expect that your passport has a minimum of 6 months validity remaining. Please ensure the name on your passport matches the name on your booking and airline tickets. Your passport details are required to complete your booking. Your consultant will contact you when this is required.
    Take a copy of the main passport pages and other important documents with you, and leave another copy at home with family or friends.

    Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.

    MALAYSIA:
    Most nationalities do not need visas to visit Malaysia as a tourist for up to three months. Please check with your relevant Malaysian embassy or consulate.

  • Is this trip right for you

    Travelling light is essential, as there is a strict 15 kg maximum luggage limit due to the internal flight. Excess luggage will incur extra fees.

    The accommodation varies, from hotels to a jungle lodge. The jungle lodge may be a little more basic than our standard hotels. The unique location and close proximity to wildlife is what makes the jungle lodge special.

    In gorgeous Mulu National Park you explore the jungle by low rise long tail boat. These can be slightly difficult to get on and off, so be sure to take care when you do so.

    There will be a few short walks (approx. 20 mins) included on this trip on forested paths that can get wet and slippery. Shoes with a good grip are highly recommended.

  • Food and dietary requirements

    While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.

  • Money matters

    SPENDING MONEY:
    When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).

    We recommend USD300 for meals not included.

    MALAYSIA
    The official currency of Malaysia is the Ringgit (MYR).The most convenient and cheapest way to obtain local currency is by ATM. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful.

    DEPARTURE TAX
    All departure taxes should be included in your international flight ticket.

    CONTINGENCY FUNDS:
    We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.

    TIPPING
    On this trip, we have included gratuities for the essential services that you will receive as part of your tour package. Where applicable, this will cover tips to drivers, specialist local guides, restaurant staff for included meals, porters, bellboys and other hotel staff, including room-cleaning staff.

    This amount DOES NOT include a tip for your tour leader, so you may wish to set aside some funds for this. It is customary to tip your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline US$2-US$4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

    You may also wish to put aside some money for your own tipping, such as when you are doing your own optional sightseeing or activity that involves local guides and/or drivers or when joining in optional groups meals or dining out on your own. In these instances, we advise you to carry small notes of local currency each day to make tipping easier. The amounts can vary greatly according to destination. Please ask your tour leader for guidance on what are appropriate amounts to tip.

  • Climate and seasonal

    RAMADAN:
    The month-long Ramadan Festival will start on 5th May 2019-4th June 2020/23rd April 2020 - 23rd May 2020 This is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan business hours are shortened, including opening hours at all popular tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you definitely need to expect some delays and inconveniences during this period, the month of Ramadan is a fantastic month to travel in Muslim countries as it offers a chance to witness this fascinating Islamic event and the nightly celebrations when the sun sets and the fast is broken.

    CHINESE NEW YEAR:
    An important 15-day festival for the Malaysian Chinese, based on the lunar calendar in January or February. In 2019, the Year of the Pig is scheduled to be held from 5th of February. In 2020, the Year of the Rat begins from 25th January. This can be a busy time and some transport delays, shop closures and reduced opening hours at some sites may be expected, but there are also many fabulous festivals and rituals to observe during this time, so it's a great time to travel. Although we make all reasonable efforts to avoid disruption a flexible approach from travellers is appreciated if choosing to travel during this time in Malaysia.

  • A couple of rules

    Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for our travellers. Our philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader or local representative has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.

    Everyone has the right to feel safe and secure on their trip. We don’t tolerate any form of sexual harassment, either between passengers or involving our leaders or local operators. Sexual relationships (consensual or otherwise) between a leader and a passenger are unacceptable. If you ever feel another person is behaving inappropriately please inform us immediately by contacting the emergency contact number detailed in these trip notes.

  • Accommodation notes

    The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.

    Throughout the trip we request that our lodgings prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.

    FEATURE STAY - Borneo Nature Lodge, Kinabatangan River
    Wake to the sounds of the jungle in an eco-resort that doesn't sacrifice the environment or comfort. Electricity comes from solar and bicycle power (except air conditioners) and rainwater is used where possible for the toilet facilities.

  • Travel insurance

    Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.

    When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.

    If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.

  • Your fellow travellers

    As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.

  • Itinerary disclaimer

    ITINERARY CHANGES:
    Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour.

  • Accommodation

    Comfortable Hotel (5 nights),Feature stay in Kinabatanhan River Jungle Lodge (2 nights),Resort (2 nights)

  • Health

    GENERAL HEALTH
    All Peregrine travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Peregrine Adventures reserves the right to exclude them from all or part of a trip without refund.

    You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip. For legal reasons our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.

    DENGUE FEVER:
    Rare instances of dengue fever have been reported in this region. This virus is transmitted by mosquitoes. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn.

    AIR POLLUTION
    From June to October, Malaysia can experience air pollution from forest fires in Indonesia. The persistent hot and dry weather conditions also causes dust to remain suspended in the air and accumulate, causing haze. Please be aware of this if you suffer from any medical conditions exasperated by air pollution.

  • Themes

    Wildlife

  • Joining point description

    Located right in the heart of Kota Kinabalu Horizon Hotel is only 15 minutes drive from Kota Kinabalu Airport. As soon you step outside you are surrounded by many restaurants, bars and shopping centres all within walking distance from the hotel. The hotel features 24 hour reception, a variety of dining options in both restaurant and cafes, outdoor swimming pool, spa centre and Gym. All rooms have private bathroom, TV and tea & coffee making facilities.

  • Joining point instructions

    A complimentary arrival transfer is included in this trip. Please advise your flight arrival details to your agent at least 14 days prior to your trip departure if you wish to have this provided. Once you exit customs, our representative will be holding a sign with your name on it.

    At Kota Kinabalu International Airport (KKIA)if you have any problems and cannot locate our transfer representative on arrival please go to the Airport Information counter (located on the same floor at arrivals) and ask them to call our transfer operator Vision Transport on +60 16 818 6890 or +60 138819883. If you flight is delayed or you have been put on a different flight number please call our local operator in advance to let them know.

    If you want to take a taxi on arrival please go to the taxi service counter – here the rate is a set rate of 35 MYR and they will issue a voucher to use with the taxi’s parked outside. If you arrive between 10pm – 6am expect to pay a 50% surcharge

  • Finish point description

    Located right in the heart of Kota Kinabalu Horizon Hotel is only 15 minutes drive from Kota Kinabalu Airport. As soon you step outside you are surrounded by many restaurants, bars and shopping centres all within walking distance from the hotel. The hotel features 24 hour reception, a variety of dining options in both restaurant and cafes, outdoor swimming pool, spa centre and Gym. All rooms have private bathroom, TV and tea & coffee making facilities.

  • Finish point instructions

    If you have a transfer to the Kota Kinabalu Airport your transfer driver will collect you from your hotel 3 hours before your flight time. If your transfer has not arrived within 15minutes of the scheduled pickup time please ask the hotel reception to call our transfer operator Vision Transport on their 24 hour number on +60 16 818 6890 or +60 13 8819 883. Your group leader will reconfirm this with you before departing

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  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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seen

{{(duplex.offer_mode==1 && messages.length==1 && iamagency==1)?'Messaging this user is blocked momentarily':settings.bolcked_message}}
{{qResponse.message}}
Guideline for Responding to Customised Trip Requests
Dear {{!activeuserExpert ? activeuserExpert.first_name: 'N/A'}}, Before responding to {{getFirstName(activeuser)}}’s customised trip request for {{plannerCountries}} we recommend that you carefully read these guidelines as they will help you with approaching the customer correctly and convert the enquiry into a trip booking.
{{errorMessage}} Okay, got it! Need help?Contact us
This message will be delivered as an email because {{getFirstName(activeuser)}} is currently offline.
  • {{files.file_name}}
Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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