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Rwanda & Uganda Gorilla Discovery

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days 09 From US$ 6,849 US$ 5,095
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highlights
  • Get up close and personal with mountain gorillas in their backyard.
  • Learn about gorillas during a lecture from one of the head wardens of Volcanoes National Park.
  • Enjoy a local lunch at the G Adventures-supported Nyamirambo Women's Centre.
  • Trek through the forest to visit Chimpanzees & Golden Monkeys.
The Rwanda & Uganda Gorilla Discovery tour starts in Kigali and ends in Entebbe. The Rwanda & Uganda Gorilla Discovery is a wildlife tour that takes 9 days taking you from Kigali to Entebbe and through other destinations in Africa.

Your guide puts up his hand and motions for you to crouch down — and a silverback gorilla settles down to eat nearby. The experience is just one breathtaking moment of an unforgettable nine-day expedition to the forests of Rwanda and Uganda to track gorillas, golden monkeys, and other wildlife. As you witness primates in their element, tap into your own wild side.
customer reviews about G Adventures
4.6 - Excellent Based on 63 reviews
Review for another G Adventures tour
5 - Excellent
“Mary, the CEO was great! She took very good care of us and kept the group together. Met some great people on the tour. Visited few communities on one of the days and it is great to see the local tradition as well as what G adventures are doing to help these communities. My trip also included the Lares trek which was guided by Jean Pierre who is a legend and his co assistant, Marco who was very friendly and helpful. They both made this trek memorable.”
Barry's review for another G Adventures tour
5 - Excellent
“Absolutely breathtaking vistas. Challenging hiking. Fabulous. The trails were amazing, lakes, glaciers. It had it all.”
Review for another G Adventures tour
5 - Excellent
“Loved this tour. Everything was planned well and it was amazing to get to know Peru. Please don't miss out on this country. Overall, we had a great tour and were accompanied by a professional guide.”
Arrive at any time and transfer to the hotel.
If you arrive early, take some time to explore the city, known for its pleasant, friendly atmosphere. Kigali also has some interesting and historic sites outside of the city. If you want more time to explore, we recommend booking a pre-night.
Accommodation
  • Hotel des Mille Collines (or similar)
Included Activity
  • Arrival Day and Welcome Meeting
    Duration : 1.0 hr
    The adventure begins tonight. Feel free to explore before your welcome meeting, but make sure you’re back in time to meet the group. After introductions, your CEO will review the details of your tour. Please note that normal check-in times apply at our start hotels, but you can usually store your luggage for the day if you arrive early.
Transport
  • Private Vehicle
    Settle in and scan the scenery from the convenience of a private vehicle.
Visit the Kigali Genocide Memorial and learn about the somber history of Rwanda. Later, embark on a community walk in the Nyamirambo township and enjoy a local lunch at the G Adventures-supported Nyamirambo Women's Centre. Travel to northern Rwanda in the afternoon to the lodge, located just outside the national park. The lodge provides stunning volcano views.
Volcanoes National Park borders Virunga National Park in the Democratic Republic of Congo (DRC) and Mgahinga Gorilla National Park in Uganda. Five of the eight volcanoes in the Virunga Mountains can be found here. The volcanoes and highlands of the park are covered in lush rainforest and bamboo (a favourite snack of the gorillas). While the most famous resident is the mountain gorilla, there’s plenty of other wildlife roaming around: buffaloes, bushbucks, golden monkeys, hyenas, numerous bird species, and some elephants call this place home.
Meal
  • Breakfast, Lunch and Dinner
Accommodation
  • Mountain Gorilla View Lodge (or similar)
Included Activities
  • Kigali Genocide Memorial Visit
    Duration : 2.0 hr
    Visit the Kigali Genocide Memorial Centre, which serves as a permanent memorial to those who fell victim to the genocide in 1994. The centre opened on the tenth anniversary of the Rwandan Genocide, in April 2004, and was built on a site where more than 250,000 people are buried.
  • Nyamirambo Women's Centre, Local Lunch
    Located in Nyamirambo, the largest and most vibrant township in Rwanda, the centre provides women and girls from a diverse range of backgrounds, the opportunity to support each other and succeed, through education and training programs. Enjoy lunch prepared by women employed at the centre, allowing us to try local foods and popular dishes. After lunch, take some time to browse the centre's shop, which features handmade, high-quality crafts and clothes, made by some of the women at the shop, as well as other women's cooperatives throughout Rwanda. Proceeds from the meal and shop help support the centre’s education and training programs, including a community library.
  • Nyamirambo Women's Centre, Community Walk
    Take a guided walk through the lively community, meeting some of the women who have benefitted from the centre's training programs, seeing their local businesses and initiatives and having a chance to share in their daily life. Proceeds from the walking tour help support the centre’s education and training programs, including a community library.
Transport
  • 4x4
    Duration : 3.0 hr
    Distance : 130 km
    Roads? Where this rough-and-ready vehicle's going, we don't need roads.
Enjoy a trek into the national park with a ranger/guide to view a unique and endangered species — the golden monkey. Watch these playful and lively creatures in their natural habitat. After, visit the Karisoke Research Center, which was founded by Dr. Dian Fossey in 1967. Meet with a resident researcher and enjoy a tour to learn about their ongoing work in the protection of mountain gorillas. In the evening, expand your understanding of gorillas through an in-depth lecture from one of the head wardens of Volcanoes National Park.
Meal
  • Breakfast, Lunch and Dinner
Accommodation
  • Mountain Gorilla View Lodge (or similar)
Included Activities
  • Golden Monkey Trek
    Duration : 3.0 hr - 5.0 hr
    Below is an example of how the day may go:
    05.45 – 06.15AM. Breakfast at your lodge.
    06.15 AM. Depart from your lodge with your guide to the National Park head quarters located only approx 30 minutes away.
    07.00 AM. Short briefing from your designated “Golden Monkey guide” from the Volcanoes National Park authority.
    07.30 – 08.00 AM. Depart with your guide and your vehicle to the actual starting point of the trek where your driver will wait for you while you do the trek with your guide from the Rwanda National Park authority * Travelling time from Park headquarters to starting point; 30 – 45 minutes.
    11.00 – 14.00 PM. Return from the Golden Monkey trek and drive back to your lodge for a late lunch and have the rest of the day “at leisure”.
  • Mountain Gorilla Conservation Experience
    Founded 50 years ago by Dian Fossey, the Karisoke Research Center in Rwanda is considered the world’s best hope for the survival of endangered mountain gorillas. Meet one of the resident researchers at the centre for a tour of the facility and to learn about their work in the protection and conservation of mountain gorillas in Volcanoes National Park. Thanks to the work Karisoke does, the mountain gorillas of this region are the only species of great ape to have increased in number in recent decades. Between 1967 and 1983, Dian Fossey received over 16 grants from National Geographic and was featured many times in the pages of National Geographic magazine.
  • Gorilla Lecture
    Gain a greater understanding of the mountain gorillas that live deep in the jungle during an in-depth talk by a Volcanoes National Park warden. Topics include gorilla behaviour, threats to their survival, and ongoing conservation efforts.
Transport
  • 4x4
    Roads? Where this rough-and-ready vehicle's going, we don't need roads.
Depart early and transfer to the national park to meet the park ranger/guide for orientation. Embark on a gorilla trek, which can vary in length and difficulty, depending on the location of the gorilla family that's being visited. Spend an hour observing these beautiful and endangered creatures. After, return to the lodge for lunch then visit a local village to catch a glimpse of daily rural life.
Approximately 800 mountain gorillas exist globally in the wild today. They are found in Rwanda, DRC, and Uganda. In DRC and Rwanda, gorillas live in similar ecosystems/areas. The gorilla species found in these three areas are called highland gorillas.

In Rwanda there are ten habituated gorilla families that are open to visits – the visit to a gorilla family is done once per day, with a maximum 8 trekkers per group and the duration of a visit is limited to one (1) hour with the gorilla family. The time spent with them is limited due to conservation considerations and to minimize impact on the day-to-day life of the gorilla family you are visiting. It is important to be well prepared for the trek — you never know if your total trek will be short or long. The total duration of a trek can vary and be anything between 4 and 9 hrs in length depending on the location of the gorillas, which are constantly moving. You will mainly walk where there are no paths apart from the occasional buffalo or elephant trail.

Touching the gorillas is not allowed (although in some cases they may touch you). Making loud noises or sudden movements is also not allowed. You should attempt to keep a distance of 7m from the gorillas, however the gorillas themselves are unaware of this and will often get very close, in which case you should try to slowly move away. At all times you must abide by the instructions of the trackers and rangers.

Please note that porters are available at approx. $10USD per person. The porters are all hired from local villages and not only can carry your day pack, but assist you with a welcome hand over difficult spots. Regardless of your fitness level, we highly recommend hiring a porter as some tracks can be very muddy and elevation can affect even the most fit person. It also provides employment and supports the local community.
Meal
  • Breakfast, Lunch and Dinner
Accommodation
  • Mountain Gorilla View Lodge (or similar)
Included Activities
  • Gorilla Trekking
    Duration : 4.0 hr - 9.0 hr
    Below is an example of how the day may go:

    05:45 Breakfast at your hotel/lodge.
    06:15 Drive to the check-in at the registration office.
    07:00 Registration and briefing by your designated gorilla guide.
    08:00 (approx) Proceed by vehicle with guide to the actual starting point. The driving time from the check-in point can be anywhere between 30 mins and 1.5 hrs depending on which gorilla family you have been allocated.
    09:00 (approx) Start your gorilla trek. Your driver/guide will wait for you at the road head while you trek to the gorillas with your guide from the Rwanda National Parks Authority.
    12:00 – 16.00 (approx) Return from your gorilla trek and drive back to your hotel/lodge.

  • Iby'iwacu Village Visit
    Visit a small farming village where the locals have put a stop to poaching and put their focus on sheep farming. Meet the local people and get a first hand look at rural life in this area.
Transport
  • 4x4
    Roads? Where this rough-and-ready vehicle's going, we don't need roads.
After breakfast, cross into Uganda, arriving at the Queen Elizabeth National Park area in the late afternoon.
Queen Elizabeth National Park is characterized by open savannah, large areas of swamp around Lake George, the extensive Maramagambo Forest in the southeast, and the forested Kyambura Gorge along the border with Kyambura Game Reserve.
Meal
  • Breakfast, Lunch and Dinner
Accommodation
  • Enganzi Lodge (or similar)
Included Activity
  • Border Crossing (Rwanda - Uganda)
    Ready for a little more ink in your passport? Grab your bags and get ready to check another country off your bucket list.
Transport
  • 4x4
    Duration : 8.0 hr - 9.0 hr
    Roads? Where this rough-and-ready vehicle's going, we don't need roads.
Explore the lush Kalinzu Forest Reserve with a ranger on a trek in search of chimpanzees who call this protected area home. This afternoon drive to Queen Elizabeth National Park for a wildlife drive with possible sightings of buffalo, elephants, giant forest hogs, hyenas, leopards, lions, and warthogs.
Meal
  • Breakfast, Lunch and Dinner
Accommodation
  • Enganzi Lodge (or similar)
Included Activities
  • Kalinzu Forest Chimp Trek
    Duration : 2.0 hr - 4.0 hr
    Chimp Tracking - 2-4 hours depending on the location of the Chimp group
  • Queen Elizabeth National Park Wildlife Safari Drive
    Enjoy a wildlife safari drive inside Queen Elizabeth National Park. The park is home to Uganda's largest wildlife populations. Keep an eye out for buffalo, elephants, hippos, hyenas, lions, warthogs, and the elusive leopards.
Transport
  • 4x4
    Roads? Where this rough-and-ready vehicle's going, we don't need roads.
Embark on a morning wildlife safari drive for more wildlife viewing inside the park. In the afternoon, take a boat cruise on the Kazinga Channel to view birds, hippos, and, with a bit of luck, elephants or big cats.
Meal
  • Breakfast, Lunch and Dinner
Accommodation
  • Enganzi Lodge (or similar)
Included Activities
  • Queen Elizabeth National Park Wildlife Safari Drive
    Enjoy a wildlife safari drive inside Queen Elizabeth National Park. The park is home to Uganda's largest wildlife populations. Keep an eye out for buffalo, elephants, hippos, hyenas, lions, warthogs, and the elusive leopards.
  • Kazinga Channel Cruise
    Duration : 3.0 hr
    Take a boat cruise on the Kazinga Channel, a waterway inside Queen Elizabeth National Park that connects Lake George and Lake Edward. Look out for a variety of wildlife who are drawn to the channel shores. Spot birds, crocodiles, hippos, and reptiles.
Transport
  • 4x4
    Roads? Where this rough-and-ready vehicle's going, we don't need roads.
After breakfast, head to Entebbe with a stop at the Equator for lunch at the G Adventures-supported AidChild Equation Cafe & Gallery, and a visit to a royal drum maker's workshop.
Meal
  • Breakfast and Lunch
Accommodation
  • Boma Entebbe Hotel (or similar)
    Turn off the Airport Road at the AAR Victoria Medical Centre.
Included Activities
  • AidChild Equation Cafe & Gallery
    Make a stop at AidChild’s Equation Café and Gallery, located at the equator. Surrounded by paintings and other crafts made by local artists, you'll enjoy a meal made with traditional Ugandan ingredients, with a modern twist. Your lunch here directly supports AidChild, a non-profit that provides support, medical care and education to children and youth living with HIV in Uganda.
  • Equator Visit
    Duration : 0.5 hr
    Enjoy a fun stop at the equator and watch a demonstration on how water swirls in opposite directions in the northern and southern hemispheres. Uganda is one of the few countries in the world where the imaginary line that divides the earth into two can be crossed.
  • Drum Makers Workshop
    Duration : 0.5 hr
    Visit a traditional drum making workshop for a demonstration on how the drums are made using animal hides and woods. After the demo, it’s time for a short musical presentation.
Transport
  • 4x4
    Duration : 8.0 hr - 9.0 hr
    Distance : 350 km
    Roads? Where this rough-and-ready vehicle's going, we don't need roads.
Depart at any time.
Meal
  • Breakfast
Included Activity
  • Departure Day
    Not ready to leave? Your CEO can help with travel arrangements to extend your adventure.
what’s included
Accommodation
  • Hotel/lodges (8 nts).
Meals
  • 8 breakfasts, 7 lunches, 6 dinners
    Note: Allow USD85-110 for meals not included.
Transport
  • 4x4 safari vehicle, walking, hiking, boat.
Staff & experts
  • Chief Experience Officer (CEO) throughout, local guides, experienced gorilla trackers, park rangers.
Included activities
  • Your Journeys Highlight Moment: Nyamirambo Women's Centre, Community Walk, Kigali
  • Your Journeys Highlight Moment: Mountain Gorilla Conservation Experience, Volcanoes National Park
  • Your Journeys Highlight Moment: Gorilla Lecture, Volcanoes National Park
  • Your G for Good Moment: Nyamirambo Women's Centre, Local Lunch, Kigali
  • Your G for Good Moment: AidChild Equation Cafe & Gallery, Kayabwe
  • Arrival transfer
  • All national park entrance fees
  • Genocide memorial entrance
  • Guided mountain gorilla trek with permits
  • Golden monkey trek with permits
  • Guided chimpanzee trek with permits
  • Local village walk
  • Safari drives in Queen Elizabeth National Park
  • Wildlife boat cruise in Kazinga Channel
  • Visit to the Equator
  • Drum workshop
  • All transport between destinations and to/from included activities
what’s excluded
  • International Flights
  • Any international flights to Kigali and from Entebbe are not included in this price. We always recommend that you arrive 1 day prior to your tour starting date.
  • Travel Insurance
  • Travel insurance is not included in this Rwanda & Uganda Gorilla Discovery tour. Travel insurance is mandatory to buy. We recommend purchasing it from World Nomads.
Tour details
Booking Type Instant Booking  
Duration 9 days
Tour Type Group Tour - Max 6 participants
guiding method Live guide/instructor
Guide Language English
Starts/Ends Kigali, Rwanda/ Entebbe, Uganda
Get a PDF file with detailed trip information: Download Trip Notes for Rwanda & Uganda Gorilla Discovery
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Good to know
Payment

A deposit of 350 USD is required to confirm this tour. The remaining balance will be charged 61 days before departure. For any departures within 21 September 2019 full payment is required.

Travel Insurance

The Rwanda & Uganda Gorilla Discovery tour requires that you have adequate and valid travel insurance covering medical and personal accidents, including repatriation costs and emergency evacuation. We recommend using World Nomads' travel insurance.

Visa

For this Rwanda & Uganda Gorilla Discovery tour getting the required visa(s) is the responsibility for each individual traveller, as visa requirements vary depending on your nationality. We recommend to check with your local embassies representing the countries that you are travelling to, as part of this itinerary.

Other Practical Information
  • 1. Travel Style : National Geographic JourneysGreater exploration, insider access, and the freedom to roam – all without sacrificing comfort.
  • 2. Service Level : UpgradedQuality accommodations and more inclusions than on other G Adventures tours, like meals, private transport, and activities.
  • 3. Physical Grading : 4 - DemandingSome high-altitude hikes or more strenuous activities, but accessible to most healthy travellers.
  • 4. Trip Type : Small GroupGroup trips average 12 travellers per departure, depending on the adventure. The maximum is usually no more than 16, but some can be smaller or bigger, depending on the trip. Check individual trips for details.
CancellationNo additional cancellation fees apply for this Rwanda & Uganda Gorilla Discovery tour. You can cancel the tour up to 62 days prior departure and avoid paying the full amount, but your deposit paid is non-refundable. No refund applies for cancellations within 61 days of departure.
Trip Details
  • Accommodation

    Hotel/lodges (8 nts).

  • Changeover_communication

    New - Gorilla Lecture
    Gain a greater understanding of the mountain gorillas that live deep in the jungle during an in-depth talk by a Volcanoes National Park warden. Topics include gorilla behaviour, threats to their survival, and ongoing conservation efforts.

    Mountain Gorilla Conservation Experience
    Meet one of the resident researchers at the Karisoke Research Center in Rwanda, which was founded by National Geographic grantee Dr. Dian Fossey in 1967 as a research facility dedicated to the protection and conservation of endangered mountain gorillas. Enjoy a tour of the centre and learn about their ongoing work.

    New - Nyamirambo Women's Centre
    Take a guided walk through the rural community of Nyamirambo and visit its G Adventures-supported centre that provides local women with education and training to help them find jobs. Enjoy a meal with some of the inspiring women who’ve benefitted from the program.

    Change - Decrease of Group Size
    In order to improve the overall passenger experience, we have decreased the maximum group size to seven.

  • Checklist

    Documents:
    • Flight info (required) (Printouts of e-tickets may be required at the border)
    • Insurance info (required) (With photocopies)
    • Passport (required) (With photocopies)
    • Required visas or vaccination certificates (required) (With photocopies)
    • Vouchers and pre-departure information (required)

    Essentials:
    • Binoculars (optional)
    • Camera (With extra memory cards and batteries)
    • Cash, credit and debit cards
    • Day pack (Used for daily excursions or short overnights)
    • Ear plugs
    • First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking)
    • Flashlight/torch (Headlamps are ideal)
    • Fleece top/sweater
    • Footwear
    • Hat
    • Locks for bags
    • Long pants/jeans
    • Moneybelt
    • Outlet adapter
    • Personal entertainment (Reading and writing materials, cards, music player, etc.)
    • Reusable water bottle
    • Shirts/t-shirts
    • Sleepwear
    • Small travel towel
    • Sunglasses
    • Toiletries (Preferably biodegradable)
    • Watch and alarm clock
    • Waterproof backpack cover
    • Windproof rain jacket

    Gorillas:
    • Gardening gloves (Highly recommended for gorilla trekking)
    • Neutral coloured clothing (Your clothes will likely get very muddy - therefore take old clothing for the gorilla trekking. No bright colours should be worn. Greens, khaki and similar neutral clothes are recommended)

    Smart Dress:
    • Smart outfit (For evenings out)

    Trekking:
    • Gloves
    • Hat
    • Hiking boots/sturdy walking shoes
    • Hiking pants (Convertible/Zip-off and quick dry recommended)
    • Snacks (Protein bars, chocolate, dried fruits, candies, energy sweets.)
    • Socks (Trekking socks (woollen or synthetic, not cotton).)
    • Thermal base layer (Woollen or synthetic, not cotton.)
    • Walking poles (Highly recommended.)

    Warm Weather:
    • Sandals/flip-flops
    • Shorts/skirts (Longer shorts/skirts are recommended)
    • Sun hat/bandana
    • Swimwear

    Note: The climate in East Africa varies between the dry and rainy season. Please ensure you bring a windproof rain jacket if you are travelling between April & May, October & November.

  • Group_leader

    Chief Experience Officer (CEO) throughout, local guides, experienced gorilla trackers, park rangers.

  • Group_size_notes

    Max 6, avg 5.

  • Highlights

    Get up close and personal with mountain gorillas in their backyard, learn about gorillas during a lecture from one of the head wardens of Volcanoes National Park, enjoy a local lunch at the G Adventures-supported Nyamirambo Women's Centre, trek through the forest to visit Chimpanzees & Golden Monkeys.

  • International_flights

    Check-in times and baggage allowances/restrictions vary by airline and can change at any time. For the most up-to-date information for your flight, please contact your airline. We recommend checking in online in advance to avoid potential delays at the airport.

  • Introduction

    Your guide puts up his hand and motions for you to crouch down — and a silverback gorilla settles down to eat nearby. The experience is just one breathtaking moment of an unforgettable nine-day expedition to the forests of Rwanda and Uganda to track gorillas, golden monkeys, and other wildlife. As you witness primates in their element, tap into your own wild side.

  • Meal_budget

    Allow USD85-110 for meals not included.

  • Meals_included

    8 breakfasts, 7 lunches, 6 dinners

  • Minimum_age

    Minimum age of 15 years for this trip.

  • Packing_note

    The climate in East Africa varies between the dry and rainy season. Please ensure you bring a windproof rain jacket if you are travelling between April & May, October & November.

  • Start_finish

    Kigali to Entebbe

  • Transport

    4x4 safari vehicle, walking, hiking, boat.

  • Whats_included

    Your Journeys Highlight Moment: Nyamirambo Women's Centre, Community Walk, Kigali
    Your Journeys Highlight Moment: Mountain Gorilla Conservation Experience, Volcanoes National Park
    Your Journeys Highlight Moment: Gorilla Lecture, Volcanoes National Park
    Your G for Good Moment: Nyamirambo Women's Centre, Local Lunch, Kigali
    Your G for Good Moment: AidChild Equation Cafe & Gallery, Kayabwe. Arrival transfer. All national park entrance fees. Genocide memorial entrance. Guided mountain gorilla trek with permits. Golden monkey trek with permits. Guided chimpanzee trek with permits. Local village walk. Safari drives in Queen Elizabeth National Park. Wildlife boat cruise in Kazinga Channel. Visit to the Equator. Drum workshop. All transport between destinations and to/from included activities.

  • Optional_activities

    No optional activities

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  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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seen

{{(duplex.offer_mode==1 && messages.length==1 && iamagency==1)?'Messaging this user is blocked momentarily':settings.bolcked_message}}
{{qResponse.message}}
Guideline for Responding to Customised Trip Requests
Dear {{!activeuserExpert ? activeuserExpert.first_name: 'N/A'}}, Before responding to {{getFirstName(activeuser)}}’s customised trip request for {{plannerCountries}} we recommend that you carefully read these guidelines as they will help you with approaching the customer correctly and convert the enquiry into a trip booking.
{{errorMessage}} Okay, got it! Need help?Contact us
This message will be delivered as an email because {{getFirstName(activeuser)}} is currently offline.
  • {{files.file_name}}
Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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