Good to know
All bookings are on request. Once we receive the booking request we will book the tickets for the requested date / time and send you the booking confirmation. Subject to availability.
Should your chosen time slot not be available, you will be issued a ticket for the nearest possible time on the same day.
The guest will need to present the Order No. / QR code on this booking confirmation and a photographic I.D to the At the Top 'Will Call' counter to collect tickets.
This Booking Confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.Bookings can only be modified up to 72 hours prior to visit schedule.Booking Confirmation(s) and / or Ticket(s) can only be used once and is not subject to refund or exchange of any kind whatsoever, whether before or after the Ticket(s) expiry.Lost, damaged and / or stolen Ticket(s) cannot be replaced, refunded or exchanged in any manner.
For security reasons, all visitors must pass through metal detectors at the security check point.
The outdoor terrace may need to close during severe weather conditions. Refunds and rain checks are not offered for inclement weather.
Children have to be accompanied by an adult at all times.
Free cancellation 96 hours prior to the visit, thereafter 100 % charges applicable.