Our company works with travel operators from international markets to update our ways in delivering optimum customer service. We also have a marketing team that studies the profile of our target clients to ensure that we can best meet their expectations. With the cut-throat competition in the industry, we aim for Kenya, and Africa in general to advance its reputation and credibility in the tourism industry.
As Managing Director Peter Macharia puts it:
“If we are not in the market, what would be different- if we are all and the same and just want to be the best then we are all the same, nothing matters. Transition on a business and service level is what we see is a greater cause. Protection of wildlife, respect fo the environment, transparency, and honesty are principles we embody more than profit gains. We believe the market is transitioning in this direction. If we continue to support it, then we would not only be in the lead, we would also be sustaining a positive change"
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