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Serengeti & Ngorongoro Safari

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highlights
  • Discover the lush wildlife-filled landscape of Ngorongoro Crater with game drives in this ‘Garden of Eden’ – without doubt one of Africa’s Seven Natural Wonders.
  • Camp in the heart of Tanzania's oldest national park, the Serengeti. Explore timeless East Africa where endless savanna, bursting with predators and prey, offers the ultimate safari experience.
The Serengeti & Ngorongoro Safari trip starts and ends in Arusha. It is a getaways and short breaks tour that takes 4 days taking you through Serengeti National Park, Arusha and Ngorongoro Crater in Tanzania. Serengeti & Ngorongoro Safari is a guided small group trip that includes accommodation, transport, meals and others.

Venture to the depths of the enormous caldera of Ngorongoro, a wildlife hotbed that's unlike anywhere else on Earth, before heading to Serengeti National Park, home to the Masai people and an incredible range of wildlife.
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Welcome to Tanzania. This Short Break starts at the joining point hotel at 8am where you will be met and transferred to your lodge by a Intrepid representative. Alternatively you can be met at the airport if you arrive before 9am. This will allow enough time for you to transfer to Ngorongoro Crater (approximately 4-5 hours drive). You will enjoy an afternoon game drive when you arrive. Widely regarded as a microcosm of natural habitats in Africa and often touted as a veritable Garden of Eden. The ash from the volcano that collapsed here created fertile soil that encouraged rich savanna grasslands, which now support the largest herds of hoofed animals in the world. This of course attracts numerous predators and birdlife. Within the crater lies so many types of ecosystem, including riverine forests, open plains, freshwater and alkaline lakes. The scenery is spectacular as you descend almost 600 metres down to the crater floor. There is every chance you will see a considerable variety of wildlife in this compact area – hopefully you'll see some or all of the 'big five' creatures that rule here. Animals within the Ngorongoro Crater are less shy of people and safari vehicles, so it's easier to see them up close. The Masai are permitted to water their cattle at the permanent lake and can be seen leading their animals in and out of the crater. The most commonly seen animals are the lion, wildebeest, zebra, eland, bushbuck, cheetah, jackal, buffalo, Grant's gazelle and Thompson's gazelle. You may even catch a glimpse of the highly endangered black rhinoceros. Your lodge for the night is in a lush and quiet oasis in the small town of Karatu.
Accommodation
  • Lodge
This morning you will leave the crater and drive to the Serengeti National Park. Enjoy a game drive on your way to your accommodation, watching the landscape change within the park from the vast treeless central plains to thick scrub and forest in the north. Linking these areas is the savanna, dotted with acacia trees and magnificent rock outcrops. You may visit the Simba Kopjes, an outcrop favoured by lion and cheetah as high perches and a place to hide their cubs, and they can often be seen basking in the morning sun on top. (Simba is Swahili for lion and kopje Afrikaans for ‘little head’). You’ll stop for a picnic lunch on the drive from Ngorongoro Conservation area to the Serengeti National Park. Enjoy the comfort of a tented camp within the national park.
Accommodation
  • Tented Camp
The ‘Endless Plains’ of the Serengeti span some 14,700 square kilometres and capture the essence of Africa, with their main claim to fame the 3 million or so animals that make their home here. Massive numbers of grazing animals and various predators can be seen – wildebeest, zebra, gazelle, lion, cheetah, warthog, hyena, hippo and ostrich – and the interaction between the many species often provides some of the best wildlife viewing opportunities in the world. Today you will start around sunrise for a morning game drive and follow that up later on with an afternoon game drive, as the animals tend to be more active in the cooler hours of the day. You will usually return to camp during the hotter hours in the middle of the day, where you will enjoy a hearty meal, relax and maybe take a siesta. Depending on wildlife movements and opportunities for sightings, the drive may continue through lunch and last all day. In this case, you will return to the camp in the late afternoon.

There's also the option of a balloon ride over the park today. If you have pre-booked this activity you will be picked up before dawn and driven to the launch site. After a safety briefing, you will glide through the dawn, sometimes at tree height, which provides amazing photo opportunities. Sometimes you will ascend, getting an overview of the enormity of the plains and the early morning movements of the teeming herds. After landing, you'll be treated to a five-star bush breakfast, then be returned to your camp.
Accommodation
  • Tented Camp
Optional Activities
  • Serengeti National Park - Balloon Ride (from price)
Today we leave the Serengeti National Park and head back to Arusha (approximately 8 hours), where this safari short break comes to an end. Please do not book any international flights before 8pm.
what’s included
Accommodation
  • Lodge (1 night), Permanent tented camp (2 nights)
Meals
  • 3 Breakfast, 4 Lunch, 3 Dinner
Transport
  • 4x4 vehicle
Included Activities
  • Ngorongoro Crater - 4x4 Game Drive
  • Serengeti National Park - Overland Vehicle Game Drive
what’s excluded
  • International Flights
  • Any international flights to/from Arusha are not included in this price. We always recommend that you arrive 1 day prior to your tour starting date.
  • Travel Insurance
  • Travel insurance is not included in this Serengeti & Ngorongoro Safari tour. Travel insurance is mandatory to buy. We recommend purchasing it from World Nomads.
Get a PDF file with detailed trip information: Download Trip Notes for Serengeti & Ngorongoro Safari
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Payment

A deposit of 400 USD is required to confirm this tour. The remaining balance will be charged 57 days before departure. For any departures within 20 October 2019 full payment is required.

Travel Insurance

The Serengeti & Ngorongoro Safari tour requires that you have adequate and valid travel insurance covering medical and personal accidents, including repatriation costs and emergency evacuation. We recommend using World Nomads' travel insurance.

Visa

For this Serengeti & Ngorongoro Safari tour getting the required visa(s) is the responsibility for each individual traveller, as visa requirements vary depending on your nationality. We recommend to check with your local embassies representing the countries that you are travelling to, as part of this itinerary.

CancellationNo additional cancellation fees apply for this Serengeti & Ngorongoro Safari tour. You can cancel the tour up to 58 days prior departure and avoid paying the full amount, but your deposit paid is non-refundable. No refund applies for cancellations within 57 days of departure.
Trip Details
  • Last modified (date)

    25 Jul 2019

  • Trip title

    Serengeti & Ngorongoro Safari

  • Trip code

    YGSN

  • Validity

    Validity: 01 Jan 2019 to 31 Dec 2019

  • Introduction

    Venture to the depths of the enormous caldera of Ngorongoro, a wildlife hotbed that's unlike anywhere else on Earth, before heading to Serengeti National Park, home to the Masai people and an incredible range of wildlife.

  • Style

    Comfort

  • Themes

    Short Breaks,Wildlife

  • Transport

    4x4 vehicle

  • Physical Rating

    2

  • Physical preparation

    Some easy physical activities are included in your trip. However, no physical preparation is required to make the most of this journey.

  • Joining point description

    Named after the highest peak of Africa’s highest mountain – Mt Kilimanjaro, Kibo Palace Hotel is a relaxed, innovative and contemporary hotel. The hotel is located in the heart of Arusha, a short 15-minute walk to Arusha city center and 10-minute walk to the Boma History Museum.

    The hotel offers all the creature comforts of home including an in-house restaurant, two bars, an outdoor swimming pool, fitness centre, spa and sauna as well as a gift shop.

    All rooms are spacious and clean and include air conditioning, a flat screen TV, minibar, safe, room service and free Wi-Fi.

  • Finish point description

    Named after the highest peak of Africa’s highest mountain – Mt Kilimanjaro, Kibo Palace Hotel is a relaxed, innovative and contemporary hotel. The hotel is located in the heart of Arusha, a short 15-minute walk to Arusha city center and 10-minute walk to the Boma History Museum.

    The hotel offers all the creature comforts of home including an in-house restaurant, two bars, an outdoor swimming pool, fitness centre, spa and sauna as well as a gift shop.

    All rooms are spacious and clean and include air conditioning, a flat screen TV, minibar, safe, room service and free Wi-Fi.

  • Finish point instructions

    Private airport transfers are available for pre-booking through Intrepid. Depending on the trip or package you have purchased, these transfers may be complimentary. Contact your agent for details. Be sure to advise which airport you are departing from and your flight details at time of booking. Alternatively, your leader or local representative can arrange a transfer for you on the ground.

    If you have pre-booked a departure transfer, please inform your leader and they will notify you of your departure transfer time.

    If you have any problems with departure transfers please first contact your leader or representative. If this is not possible, please contact Intrepid's East Africa Office in Kenya on their 24 hour number +254 733 523 813.

  • Group leader

    On this trip you'll be accompanied by several different local guides and drivers, who are all specialists in their own area.

  • Is this trip right for you

    The rim of the Ngorongoro crater can reach up to 7,500 feet in altitude, which means you should be prepared for possible signs of altitude sickness.

    This is one of our Short Breaks and is slightly different to our group tours. There is no group leader but rather a local guide with the idea being that you maintain a level of independence during down time. You'll most likely travel on a join-in basis, which means you may or may not be joined by others for activities and transportation, depending on demand.

  • Food and dietary requirements

    Your group leader or representative will endeavour to cater for specific dietary requirements where possible, and vegetarianism and gluten intolerance will be catered for in most instances. There are, however some meals and activities that are fixed in advance and therefore cannot be modified to suit dietary requirements.

    Please notify your booking consultant of any dietary requirements at the time of booking. For those suffering from particular food allergies, your group leader or representative will endeavour to disclose to their fullest knowledge the main ingredients in dishes being consumed. It is, however, your personal responsibility to ensure that you do not ingest any foods to which you are allergic.

  • Money matters

    When it comes to money matters on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities, tipping and laundry. It’s always better to bring a little more than you think you’ll need.

    Also make sure you’ve read your trip details thoroughly so you know what’s included in the trip price and what isn’t. This should make budgeting a little easier. You’ll find this info in the Inclusions section of your Essential Trip Information (that’s this document).
    Please note: all recommendations for additional costs, tipping etc. are in USD. You will need to convert these into the relevant local currency.


    MEALS NOT INCLUDED
    For lunches not included, a budget of USD10 to USD15 per meal will be more than sufficient. For dinners not included expect to budget between USD12 to USD25 for a main.

    These are indicative prices only. If you are in a tight budget or are happy to try local food, you can eat cheaper than this.If you want to try just the finest food at the finest restaurants, then you can expect meals to cost as much as in western countries.


    TIPPING
    Gratuities aren’t compulsory on your trip, but they can make a big difference to locals employed in the tourism industry. If you are happy with the services provided, a tip is an appropriate way to thank them. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations.


    TIPPING GUIDE
    To give you a bit of guidance, we’ve put together the following tipping notes. These are just suggestions, based on feedback from past travellers and our staff on the ground.
    - Restaurants – When checking the bill, if there’s an addition of 10% service charge, there’s no requirement for tipping. Otherwise, 10% of the total bill amount is appropriate.
    - Lodge staff - Tipping boxes are often in the common areas and approximately USD2 per day is appropriate
    - Guides & Drivers – The amount is entirely a personal preference; however as a guideline USD2 to USD4 per staff member, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.


    EMERGENCY FUNDS
    We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you bring an extra USD500 for emergencies (e.g. natural disasters or civil unrest). Sometimes these things necessitate last minute changes to our itineraries, and we can’t guarantee there won’t be some extra costs involved.


    CREDIT CARDS, ATMS AND MONEY EXCHANGE:
    Credit cards are generally accepted in tourist shops and some restaurants across Africa. Visa and Mastercard are generally preferred over American Express, Diners, etc. Smaller venues take cash only. Foreign currency is easily changed at exchange bureaus and they generally offer the best rates.

    With ATMs being increasingly available in the many major towns and cities and even some campsites, credit or debit cards are a convenient way to access money. Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country) and it can be as low as the equivalent to USD100 per day. Throughout Africa, cards with the Visa logo are most readily recognised, although MasterCard is also accepted in most places. A charge is made for each international transaction - please check with your bank how much this fee will be. Check with your bank before leaving home that your card can be used as a debit card in Africa. You may also want to notify your bank that you are visiting Africa as it's not unknown for banks to freeze cards which show sudden transactions in other countries. If you're on a multi-country tour, your tour leader will be able to give you an approximate idea of how much money you may need for your stay in each country.

    PLEASE NOTE: Many businesses and banks in Africa, especially East Africa, do not accept US dollar notes older than 2006. If you are bringing USD, we strongly recommend large bills in good condition, 2006 series onwards only. Any old or damaged notes may not be accepted.

  • A couple of rules

    Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden.

    Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption.

    The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips.

    By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund.

    If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.

  • Your fellow travellers

    On this Short Break Adventure the fellow travellers that may join you during activities can come from all corners of the world and likely a range of age groups too. We ask you to be understanding of their various needs and preferences - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. If you are requested to be at a place at a certain time, ensure that you don't keep others waiting. We have found time and time again that the very best adventures we operate are those where the dynamics between travellers works well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your Short Break Adventure prior to departure.

    Please note many of our Short Break Adventures operate with a minimum of 1 person, so there may be instances where you are the only person on the trip.

  • Itinerary disclaimer

    ITINERARY CHANGES:
    Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour.

    OPTIONAL ACTIVITIES:
    A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist.

    Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

  • Accommodation

    Lodge (1 night),Permanent tented camp (2 nights)

  • Joining point instructions

    The Kibo Palace Hotel is approximately 50 kilometers (one hour drive) from Kilimanjaro International Airport. Taxis are readily available and will cost you around USD$50. Some airlines offer shuttle services - please contact your airline to find out. Alternatively, the much smaller Arusha Domestic Airport is a short, 20-minute drive/taxi from the Kibo Palace Hotel. However, there can be heavy traffic in the town centre that may delay your journey.

    Private airport transfers are available for pre-booking through Intrepid. Depending on the trip or package you have purchased, these transfers may be complimentary. Contact your agent for details. Be sure to advise which airport you are arriving in to and your flight details at time of booking.

    If you have pre-arranged a transfer, please look for your name on the transfer barrier when exiting the customs area. A representative will be there to collect you. If you cannot find your driver after a considerable amount of time, please contact Intrepid's East Africa Office in Kenya on their 24 hour number +254 733 523 813.

  • Visas

    PASSPORT

    As a general rule most countries expect that your passport has a minimum of 6 months validity remaining. Please ensure the name on your passport matches the name on your booking and airline tickets. Your passport details are required to complete your booking. Your consultant will contact you when this is required. Take a copy of the main passport pages and other important documents with you, and leave another copy at home with family or friends.

    VISAS

    Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.

    TANZANIA:

    It is possible to obtain a tourist visa for a single entry at any one of the following main entry points to Tanzania, subject to the fulfilment of all immigration and health requirements for approximately USD$50 in cash:
    -Dar es Salaam International Airport
    -Zanzibar International Airport
    -Kilimanjaro International Airport (KIA)
    -Namanga Entry Point (Tanzania-Kenya border point)
    -Kasumulu Border crossing
    -Isebania Border crossing

    Alternatively you will need to purchase your visa in advance at any Diplomatic or Consulate Mission of the United Republic of Tanzania abroad. The cost is approximately USD100 depending on nationality and should take one business day. At the present time you do not require a multi entry visa to Kenya, Tanzania and Uganda due to an agreement between the three countries (i.e. if you exit Kenya to Tanzania you can re-enter Kenya on the same visa). However if your trip visits Tanzania twice after a visit to a country other than those listed above, you may need to purchase two visas.

    For the purpose of the visa application you can use the following address:
    Kibo Palace Hotel
    PO Box 2523
    Old Moshi Road
    Arusha - Tanzania
    Phone: +255 272544472

  • Health

    All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

    You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip.

    YELLOW FEVER:
    A valid international certificate of vaccination against Yellow Fever is required in many countries if you are arriving from a country with risk of yellow fever. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.

    It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.


    TSETSE FLY:
    It is best to avoid dark coloured clothes such as blue and black while on safari. These colours can attract the biting tsetse fly.

    DRINKING WATER:
    As a rule we recommend you don't drink tap water, even in hotels, as it may contain much higher levels of different minerals than the water you are used to at home. For local people this is not a problem as their bodies are used to this and can cope, but for visitors drinking the tap water can result in illness. Generally this isn't serious, an upset stomach being the only symptom, but it's enough to spoil a day or two of your holiday. Many hotels and lodges provide safe drinking water, while bottled water is another alternative. Water consumption should be about two litres a day. Rehydration salts, motion sickness tablets, and diarrhoea blockers are available from many pharmacies.

  • Important information

    1. This Short Break starts at the Kibo Palace Hotel in Arusha at 8am. It may be required that you overnight in Arusha the day before the tour. Alternatively you can arrange pick-up from Kilimanjaro Airport if you arrive prior to 9am.
    2. This trip finishes upon arrival in Arusha on Day 4. On arrival in Arusha you can be dropped at the airport or at our finishing point hotel. Please do not book any flights until after 8pm this evening.

  • Emergency contact

    GENERAL ISSUES ON YOUR TRIP
    While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

    We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.

    You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.

    For transfers and accommodation issues, Intrepid's Kenya Office can be reached on their 24 hour number +254 733 523 813

    In case of a genuine crisis or emergency, you can reach our local operator on the number below:


    PEAK East Africa: +254-736-213-383 or +254 788-585-065

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  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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seen

{{(duplex.offer_mode==1 && messages.length==1 && iamagency==1)?'Messaging this user is blocked momentarily':settings.bolcked_message}}
{{qResponse.message}}
Guideline for Responding to Customised Trip Requests
Dear {{!activeuserExpert ? activeuserExpert.first_name: 'N/A'}}, Before responding to {{getFirstName(activeuser)}}’s customised trip request for {{plannerCountries}} we recommend that you carefully read these guidelines as they will help you with approaching the customer correctly and convert the enquiry into a trip booking.
{{errorMessage}} Okay, got it! Need help?Contact us
This message will be delivered as an email because {{getFirstName(activeuser)}} is currently offline.
  • {{files.file_name}}
Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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