CANCELLATION & REFUNDS
5.1 Cancellation by you:
5.1.1 If you decide to cancel your holiday you must notify us as soon as possible. Any
Notification by telephone must also be confirmed in writing or by e-mail within 24 hours and is
Effective from the day we are notified, provided that written confirmation is received by us
Within 24 hours of the original notification.
5.1.2 Cancellation charges are based on the tour price and applied at the following rates:
Cancellation received more than 30 days prior to tour start date, loss of 50% of deposit.
Cancellation received less than 30 days prior to tour start date, loss of 50% of total cost.
Cancellation received less than 15 days prior to tour start date, loss of 100% of total cost.
5.1.3 No refund will be given for gorilla permits, independent of the cancellation date.
5.1.4 Refunds will not be given for unused services, the late arrival or absence of clients.
5.1.5 We accept no liability for any loss or damage arising from cancellations.
5.2 Cancellation by Seven wonders:
5.2.1 We reserve the right to cancel your holiday and charge cancellation fees (as defined above)
Should you fail to pay the balance when due.
5.2.2 Seven wonders reserves the right to cancel your tour up to 60 days before start date.
After this we will not cancel your tour unless it is for a reason outside our control. In such
Circumstances we will offer you the choice of an alternative holiday if available, or full refund.
If We have to cancel your holiday we will offer you:
a) Arrangements of a similar nature, standard and price, if available.
b) Arrangements of a lower standard, whereby the difference in price will be refunded.
c) More expensive arrangements, whereby the difference in price will be paid by you.
d) A full refund.
5.2.3 Seven wonders accepts no liability for any loss or damage arising from cancellations.