“My daughter and I worked by email with Chhatra for several months to organize a back to back trek and safari. We were most impressed with his speedy, informative and helpful emails. We wondered if he ever slept as it seemed no matter what time we emailed him we had a prompt reply.
We were met the moment we exited airport customs and were very well taken care of every moment of the way by Chhatra and his team during our time. Our first nights were in a nice hotel within a short walking distance to Chhatra's office and we met Chhatra and our guide, Kumar, several times as we fine tuned our prep and plans for our Annapurna Panorama trek.
Kumar picked us up on the morning we set off for Pokhara and was by our side for our entire travels and trek, taking care of all arrangements for bus and taxi travel, hotel in Pokhara and for our trek including all meals and guesthouses. We found the hotel in Pokhara to be first rate and each of the guesthouses along the trek were very suitable to our needs. The menus at the guesthouses were pretty standard and offered a reasonable variety of hearty, home made and most often delicious food served in large portions. Personal favorites included Dal Bhat, mo-mo, the soups and awesome wood fired pizza.
Kumar was an excellent guide and his English served us well. He had a quiet disposition, a great sense of humor and was very knowledgeable, informative and professional. He kept a close eye on us and set a varied pace to match our speed that was never hurried, allowed for many photos and other stops and yet always got us to the next guesthouse in good time. It was very evident that our safety was always Kumar's first priority and his diligence and caution served us well when the first earthquake tremor and the many follow-ups occurred. Always under Kumar's watchful eye, we safely completed the last three days of the trek back to Pokhara.
The trek route itself was very enjoyable and not too taxing to a moderate level. The sunrise at Poon Hill on day three was so incredible as to make it all very worthwhile.
Because of the earthquake we were unable to complete the safari. When we arrived back in Kathmandu after completing the trek Chhatra was there to meet us and take us to a room he had secured at one of the few operating hotels in the Thamel District. He was constantly in touch by phone and in person with us over the next several days as we worked to secure new flights home. Whether it was 8 in the morning or 930 at night he was there for us and other of his clients who were at the same hotel. Despite the pressures that the earthquake must have brought him and his family, Chhatra provided my daughter and me with an incredible level of service and support during those challenging days for everyone.
From first contact to our goodbye, our experience with Chhatra and his team were first rate. Everything was as we expected and we found Chhatra to be very professional and trustworthy. We were left with no concerns or complaints whatsoever.
As Nepal and Chhatra and his team all recover from the earthquake tragedy, we would very much encourage people who are interested in any of his treks, safaris etc to contact Chhatra to plan future visits. I am confident that Chhatra will give an honest assessment of each region's recovery and guide you to a most enjoyable and memorable experience in beautiful Nepal. We will definitely return as soon as we can.”