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Petra Uncovered

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highlights
  • Spend a day taking in the majesty and mystery of unforgettable Petra. You will be blown away at your first sight of the Treasury.
  • From the top of Mt Nebo take in the views over Jordan.
  • Later journey to the lowest point on earth and experience the feeling of being weightless while you float in the super salty dead
Start and end in Amman, the Petra Uncovered trip is a guided getaways and short breaks tour that takes 3 days. You will travel through Amman in Jordan. Petra Uncovered is a small group trip which includes accommodation in hotels, transport, meals and others.

Travel to Jordan and visit the rose-hued fortress city of Petra, which was the capital of the ancient Nabataeans - a mysterious people who carved a trading empire from the desert in what is now modern Jordan. Take time to explore the extraordinary beauty of Petra's rock-hewn architecture and to discover its history. There's also time to float in the legendary Dead Sea and see Jerusalem shimmering in the distance from mosaic-adorned Mt Nebo. This short break amid ancient wonders is the perfect way to cap off a voyage to the Middle East.
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Ahlan Wa Sahlan! Welcome to Jordan.
Your Petra Uncovered Short Break starts at 10am this morning. You will be picked up from the Art Hotel in Amman, or from your alternate hotel (if advised prior to departure) before departing for Mt Nebo (approx 1.5 hours).
After enjoying the magnificent mosaics of Mt Nebo and the amazing views ( which, on a clear day, extend all the way to Israel) we travel to the Dead Sea (approx 30 minutes).
The Dead Sea is 67 kilometres long and 18 kilometres wide at its widest point. It lies in the Jordan Rift Valley with Israel on its west bank.
A Dead Sea float is a must for any trip to Jordan. Here at the lowest point on Earth (420 metres below sea level) the water is seven times saltier than a normal ocean at 30% salinity. The Dead Sea is the second saltiest body of water in the world after Lake Asal in Djibouti. When swimming this means you are extremely buoyant and seem to float on top of the water rather than in it.

The mud here is supposed to have healing properties and many visitors like to cover themselves from head to toe for a beauty mud bath. Stop at a private beach with pools and a gentle slope to the water. Towels are available for hire. Don't forget to pack your swimwear for today.
After a hearty buffet lunch we continue on to the mountains of Petra where we spend the night.
Accommodation
  • Hotel
Hewn out of the rose-coloured rock face, the ancient Nabataean city of Petra is one of the Middle East's most spectacular destinations, and one of the new Seven Wonders of the World.
The site remained unknown to the Western world until 1812, when it was discovered by Johann Ludwig Burckhardt, a Swiss explorer. It was once described as 'a rose-red city half as old as time' in a sonnet by John William Burgon and UNESCO has described it as 'one of the most precious cultural properties of man's cultural heritage.' In 1985, Petra was designated a World Heritage site. So you know you are in for an amazing experience here.

It's difficult to determine exactly when the history of Petra began. Evidence suggests the Horites, probably cave-dwellers, inhabited the area, lending their traditional habits such as burying the dead and offering worship in half-excavated caves to the next wave of inhabitants - the Nabataeans.

Evidence of the earliest Nabataean settlement is also sketchy. Some of the characteristics of the site appear partly Egyptian and partly Greek in style. Strangely, few inscriptions have been found at Petra making dating the civilization a real challenge for historians. We do know the Nabataean settlement doesn't go back farther than the 6th century BC.

In 106 AD, Petra was absorbed into the Roman Empire and the native dynasty came to an end but continued to flourish for a century after. Eventually the building of tombs ended and trade moved away from Petra, which fell into steady decline over the centuries. Over time many of the tombs' treasures were stolen by treasure hunters and their glory and whereabouts are unknown.

According to Arab tradition, Petra is the location where Moses struck a rock with his staff and water came forth.
You will be met by your local guide who will accompany you today (2-3 hours) through the site of Petra. We recommend you start early to avoid the crowds and the heat, and to best appreciate the changing light on the colourful rocks of the Siq (main entrance to the ancient city).

The day starts with a mesmerising walk through the narrow Siq to the fabulous Treasury. After admiring this iconic view continue through the site along the Roman road passing several impressive tombs and the city's amphitheatre. If you are feeling energetic you can take the 800 steps up to the Monastery.

Please note that the site of Petra is huge and it takes at least a full day of walking to fully appreciate all of its attractions. Please also note that when entering Petra a complimentary horse ride is included in the ticket price from the entrance point of Petra down to the Siq. Intrepid recommends passengers do not take this option due to the safety and insurance liability involved

The evening is free to enjoy dinner in one of the many restaurants in the village.

.
Accommodation
  • Hotel
Today your Petra pass remains valid and you are free to explore more of the ancient city.
You must check out of your hotel by 10.00am. You can store luggage at reception.
At 4:00pm today you will arrive back to the Amman Pasha Hotel in Amman after a transfer of around 5 hours. Alternatively, if you would prefer to be dropped off at a different hotel in Amman or at the airport, please speak to your leader and we can arrange this free of charge.

If you require a airport departure transfer after this time, this can be pre-arranged with your booking agent.

Accommodation is not included tonight. If you would like to book additional post-trip accommodation please speak to your agent at time of booking. If you would like to return to Amman earlier for a flight departure please also mention this at time of booking.
what’s included
Accommodation
  • Hotel (2 nights)
Meals
  • 2 Breakfast, 1 Lunch
Transport
  • Minibus
Included Activities
  • Mt Nebo - Site visit
  • Petra - Guided tour
what’s excluded
  • International Flights
  • Any international flights to/from Amman are not included in this price. We always recommend that you arrive 1 day prior to your tour starting date.
  • Travel Insurance
  • Travel insurance is not included in this Petra Uncovered tour. Travel insurance is mandatory to buy. We recommend purchasing it from World Nomads.
Get a PDF file with detailed trip information: Download Trip Notes for Petra Uncovered
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Good to know
Payment

A deposit of 400 USD is required to confirm this tour. The remaining balance will be charged 57 days before departure. For any departures within 14 October 2019 full payment is required.

Travel Insurance

The Petra Uncovered tour requires that you have adequate and valid travel insurance covering medical and personal accidents, including repatriation costs and emergency evacuation. We recommend using World Nomads' travel insurance.

Visa

For this Petra Uncovered tour getting the required visa(s) is the responsibility for each individual traveller, as visa requirements vary depending on your nationality. We recommend to check with your local embassies representing the countries that you are travelling to, as part of this itinerary.

CancellationNo additional cancellation fees apply for this Petra Uncovered tour. You can cancel the tour up to 58 days prior departure and avoid paying the full amount, but your deposit paid is non-refundable. No refund applies for cancellations within 57 days of departure.
Trip Details
  • Last modified (date)

    25 Jul 2019

  • Trip title

    Petra Uncovered

  • Trip code

    EEAV

  • Validity

    Validity: 01 Jan 2019 to 31 Dec 2019

  • Introduction

    Travel to Jordan and visit the rose-hued fortress city of Petra, which was the capital of the ancient Nabataeans - a mysterious people who carved a trading empire from the desert in what is now modern Jordan. Take time to explore the extraordinary beauty of Petra's rock-hewn architecture and to discover its history. There's also time to float in the legendary Dead Sea and see Jerusalem shimmering in the distance from mosaic-adorned Mt Nebo. This short break amid ancient wonders is the perfect way to cap off a voyage to the Middle East.

  • Style

    Original

  • Themes

    Short Breaks

  • Transport

    Minibus

  • Physical Rating

    2

  • Physical preparation

    A reasonable level of fitness is expected and will certainly help increase the enjoyment of the trip. Some of the archaeological sites and activities included involve a fair amount of walking. The day in Petra is a long one.

  • Joining point description

    The Art Hotel is a new hotel located just a 5 minute cab ride from the nightlife of Rainbow street as well as a 10 minute stroll from landmarks such as the Roman amphitheater, the Jordan Museum and the Citadel. Hotel facilities include .The hotel has WiFi and all rooms come equipped with private bathroom, TV, and Air-conditioning.

  • Finish point description

    The Art Hotel is a new hotel located just a 5 minute cab ride from the nightlife of Rainbow street as well as a 10 minute stroll from landmarks such as the Roman amphitheater, the Jordan Museum and the Citadel. Hotel facilities include .The hotel has WiFi and all rooms come equipped with private bathroom, TV, and Air-conditioning.

  • Group leader

    The aim of our local guides is to take the hassle out of your travels and to help you have the best trip possible. On this Short Break Adventure you will get to enjoy the variety of having someone different for each day and/or activity. They will be able to provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and, where possible, introduce you to our local friends. You can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects.

  • Health

    All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

    You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip.

    DRINKING WATER:
    As a rule we recommend you don't drink tap water, even in hotels, as it may contain much higher levels of different minerals than the water you are used to at home. For local people this is not a problem as their bodies are used to this and can cope, but for visitors drinking the tap water can result in illness. Generally this isn't serious, an upset stomach being the only symptom, but it's enough to spoil a day or two of your holiday. Many hotels and lodges provide safe drinking water, while bottled water is another alternative. Water consumption should be about two litres a day. Rehydration salts, motion sickness tablets, and diarrhoea blockers are available from many pharmacies.

  • Food and dietary requirements

    Your group leader or representative will endeavour to cater for specific dietary requirements where possible, and vegetarianism and gluten intolerance will be catered for in most instances. There are, however some meals and activities that are fixed in advance and therefore cannot be modified to suit dietary requirements.

    Please notify your booking consultant of any dietary requirements at the time of booking. For those suffering from particular food allergies, your group leader or representative will endeavour to disclose to their fullest knowledge the main ingredients in dishes being consumed. It is, however, your personal responsibility to ensure that you do not ingest any foods to which you are allergic.

  • A couple of rules

    Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for Intrepid travellers. Intrepid's philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader or local representative has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.

    Everyone has the right to feel safe and secure on their trip. We don’t tolerate any form of sexual harassment at Intrepid, either between passengers or involving our leaders or local operators. Sexual relationships (consensual or otherwise) between a leader and a passenger are unacceptable. If you ever feel another person is behaving inappropriately please inform us immediately by contacting the emergency contact number detailed in these trip notes.

  • Accommodation notes

    HEATING AND AIR-CONDITIONING:

    As a desert region, this part of the world has extremes of weather. Winter months (approx December to March) can be very cold. All of our hotel accommodation contains suitable bedding, and simple light bedding is provided during camping activities such as an overnight felucca, desert camps or at the Red Sea Beach camp stay. Most of our travellers find the bedding provided here adequate, but for your own comfort and if you are particularly sensitive to the cold, consider bringing your own sleeping bag, thermals, scarf, gloves and a warm jacket. Some of our guesthouses / hotels don't supply heating. In many cases this would be a major financial and environmental strain on our hotels and the local towns. Summer (approx June to August) can be very hot everywhere we travel, which means that it can be quite uncomfortable for those not used to the heat. Not all our hotels have air-conditioning, and in those that do, it's not always functioning.

  • Transport notes

    SECURITY WHILE TRAVELLING:
    Occasionally you may experience armed security and convoys between select towns or regions. Convoys are used to ensure all travellers are transported safely and, in many cases, tourists are only allowed to travel in scheduled convoys of buses and jeeps. On rare occasions you may have an armed guard in your vehicle. We want to warn you so you are not alarmed. This is a practice designed to keep tourists safe, although at times it can appear a little overboard.

  • Your fellow travellers

    Please note many of our Short Break Adventures operate with a minimum of 1 person, so there may be instances where you are the only person on the trip.

    On this Short Break Adventure the fellow travellers that may join you during activities can come from all corners of the world and likely a range of age groups too. We ask you to be understanding of their various needs and preferences - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. If you are requested to be at a place at a certain time, ensure that you don't keep others waiting. We have found time and time again that the very best adventures we operate are those where the dynamics between travellers works well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your Short Break Adventure prior to departure.

    On some trips accommodation is available only on a shared basis with other travellers, who might not necessarily be Intrepid travellers. Arrangements vary depending on the trip from twin to multishare, so refer to the daily itinerary for more details on your accommodation. In some situations you may have the option to pay a single supplement to ensure you have your own room.

  • Itinerary disclaimer

    ITINERARY CHANGES:
    Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour.

    OPTIONAL ACTIVITIES:
    A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist.

    Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

    AGE RESTRICTIONS:
    Age restrictions apply to this trip: minimum age 12. Anyone aged under 18 must be accompanied by (and share accommodation with) a parent or guardian.

  • Accommodation

    Hotel (2 nts)

  • Joining point instructions

    The Art Hotel Downtown is roughly 40kms from Amman's Queen Alia Airport - around a one hour drive (traffic permitting). A private arrival transfer is available for pre-booking through Intrepid. Please speak to your booking agent for more information. If you have pre-booked an arrival transfer, please ensure you have provided Intrepid with your arrival flight details at least 15 days before the departure of your trip. On arrival, please look out for our representative holding a board with your name at the arrival terminal.

    If for any reason you don't make contact with the transfer officer by the time you have cleared customs (as can occasionally occur as many flights tend to arrive at the same time). Please call Suleiman on the following number: (+962) 7 9554 4854.

    If you are making your own way to the hotel, a taxi journey will set you back around USD$30-$40. Alternatively the Express Bus is available as a public transport option. This has two stops: first stop is 7th Circle and the second one is North Complex. It costs $6.00 Per Person. Get off at the North Complex (Tabarbour bus station) and from the bus station, take a taxi to the city centre as it's the most affordable way to get around the city. As a guide, it doesn't normally cost more than a few Jordanian Dinars from the bus station to locations in town.

  • Finish point instructions

    Private departure transfers are available for pre-booking through Intrepid. Please speak to your booking agent for more information. If you have pre-booked a departure transfer, please ensure you have provided Intrepid with your departure flight details at least 15 days before the departure of your Intrepid trip.

    If you are making your own way to the airport the hotel will be able to help book you an airport shuttle or taxi. Please ask at reception.

  • Visas

    PASSPORT

    As a general rule most countries expect that your passport has a minimum of 6 months validity remaining. Please ensure the name on your passport matches the name on your booking and airline tickets. Your passport details are required to complete your booking. Your consultant will contact you when this is required. Take a copy of the main passport pages and other important documents with you, and leave another copy at home with family or friends.

    VISAS

    Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.

    JORDAN:

    Australia: Yes - on arrival
    Belgium: Yes - on arrival
    Canada: Yes - on arrival
    Germany: Yes - on arrival
    Ireland: Yes - on arrival
    Netherlands: Yes - on arrival
    New Zealand: Yes - on arrival
    South Africa: Yes - on arrival
    Switzerland: Yes - on arrival
    United Kingdom: Yes - on arrival
    USA: Yes - on arrival

    Visas are required by all visitors entering Jordan. Single entry visas valid for 14 days and can be obtained by most nationalities on arrival at the airport in Amman or at the Jordanian border for approximately JOD40. It can be significantly more expensive to acquire your visa from the embassy in your home country. If you require a stay longer than 14 days, visas obtained from the embassy in your home country will be valid for two months.

    Please note that there are ATM's available in Amman airport and also currency exchanges.

  • Is this trip right for you

    Being one of our famous Shortbreaks we pack a lot into just a few days. Some early starts; and late finishes. If you prefer to explore at a more leisurely pace this may not be the best trip for you. Please check the trip notes before making onward travel plans.

    Travelling alone? Our Shortbreaks are a group tour with independence, you won’t have a Tour Leader with you for the full duration of the tour, but you may be joined by other like-minded travellers to share the experience.

    Being an independent traveller you won’t mind carrying your own bag, not great distances just off and on the bus or ferry and into the hotel.

  • Money matters

    When it comes to money matters on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities, tipping and laundry. It’s always better to bring a little more than you think you’ll need.

    Also make sure you’ve read your trip details thoroughly so you know what’s included in the trip price and what isn’t. This should make budgeting a little easier. You’ll find this info in the Inclusions section of your Essential Trip Information (that’s this document).
    Please note: all recommendations for additional costs, tipping etc. are in USD. You will need to convert these into the relevant local currency.

    MEALS NOT INCLUDED

    Depending on the style of trip you have chosen (Basix, Original or Comfort), included meals will vary.

    Breakfast. If breakfast is not included, you can expect to pay between USD5 to USD10 at a local café.

    Lunch. Lunch at a touristy restaurant should cost around USD10 to USD20. However, local street food can be substantially cheaper.

    Dinner. At dinner time, your leader will normally recommend restaurants where you can safely try the local specialties of the region. Expect meals to cost between USD15 to USD25 for a main.

    These are indicative prices only. If you are in a tight budget and are happy to eat just local food you can eat cheaper than this. If you want to try the finest food at the finest restaurants, then you can expect meals to cost as much as in western countries.

    TIPPING

    Known as 'baksheesh' in the Middle East, tipping is a part of everyday life and is more than just a reward for services rendered. In countries where wages are extremely low it is an essential means of supplementing income. This practice is not merely reserved for foreigners and locals have to constantly hand out 'Baksheesh' as well - to park their cars, ensure fresh produce and pick up their mail. If you are satisfied with the services provided, a tip - though not compulsory - is appropriate and always appreciated. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels.

    Usually the equivalent of around USD5 to USD10 per person, per day to cover tips is fine. Over the years we have found that many of our travellers find the need for tipping to be both tiresome and embarrassing, especially if they don't have the correct small change. To overcome this, your leader might raise the idea of a group tipping kitty. At your group meeting, your tour leader may discuss the idea of running this kitty, whereby everybody contributes an equal amount and then your tour leader pays the tips as you go. The leader will keep a running record of all monies spent (except restaurant tips). The record can be checked at any time and any money remaining at the end of the tour returned to group members. This kitty does not include tips for your leader and crew.

    TIPPING GUIDE

    To give you a bit of guidance, we’ve put together the following tipping notes. These are just suggestions, based on feedback from past travellers and our staff on the ground.

    - Basic restaurants – Round up to the nearest figure or leaving the loose change is generally fine.
    - Up-market restaurants – When checking the bill, if there’s an addition of 10% service charge, there’s no requirement for tipping. Otherwise, 10% of the total bill amount is appropriate.
    - Local guides – Throughout your trip you may at times have a local guide in addition to your leader. We suggest USD2 to USD3 per person, per day for local guides.
    - Your tour leader: You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline USD2 to USD4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

    EMERGENCY FUNDS

    We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you bring an extra USD500 for emergencies (e.g. natural disasters or civil unrest). Sometimes these things necessitate last minute changes to our itineraries, and we can’t guarantee there won’t be some extra costs involved.

    CREDIT CARD, ATMS AND MONEY EXCHANGE

    With the exception of Iran, ATMs are widely available in major towns and cities throughout the Middle East and Turkey. Credit and debit cards are the best way to access money throughout most trips (note though that charges are made for each transaction). Credit cards are generally available in tourist shops and restaurants. Visa and Mastercard are generally preferred over American Express, Diners, etc. Smaller venues take cash only.

    Check with your bank before departure that your card is accepted in the countries you are travelling to. Also ensure your bank is aware of your travel plans as - suspecting fraud - they may cancel your cards after the first few international transactions.

    Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country) and it can be as low as the equivalent to USD100 per day.

  • Climate and seasonal

    JORDAN IN WINTER:
    The winter months in Jordan (December through to February) can be quite cold. Temperatures in northern parts of the country can drop to freezing overnight. Snowfall around these areas as well as Amman is common. You will need to be prepared to travel in varying temperatures over these months.

    RAMADAN 2019
    In 2019, the important month of Ramadan will be in progress from 6th  May through until 4th  June, and the Eid ul-Fitr festival will be held directly at its conclusion for 3-4 days. Ramadan is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan, business hours are shortened, including opening hours at some tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you should expect some delays and inconveniences during this period, the month is a fantastic opportunity to travel in a Muslim country and witness this unique period, particularly the nightly celebrations when the sun sets and the fast is broken. Please note that although the Eid ul-Fitr festival can also be a fascinating time to travel it's a period of national holiday. Most government offices and businesses will be closed and some tourist site opening hours may be affected

  • Important information

    1. This Short Break Adventure starts at 10am on Day 1, and finishes at approximately 4pm on Day 3.
    2. You will be picked up on Day 1 from the Joining Point Hotel listed in the Essential Trip Information for this itinerary.
    3. If you require pick up from another centrally-located hotel in Amman, please inform your booking agent at least 14 days prior to departure.
    4. This is a join-in trip, so if other travellers have booked on the same date you will share included activities.

    SHORT BREAK ADVENTURE:
    This Short Break Adventure is a ‘join in’ group departure, which means you are not accompanied by an Intrepid group leader. Instead, our local representative in your destination will fill this role and the configuration of any fellow travellers in the group might change during the trip. This trip will run with a minimum of one person, so you may be joined by other travellers booked on the same date as you, or you may be on your own.

  • Emergency contact

    GENERAL ISSUES ON YOUR TRIP
    While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

    We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.

    You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.

    In case of a genuine crisis or emergency, you can reach our local operator on the number below:


    Intrepid's Local Operator: +962 79700 4051

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Hello! from, {{activeuser}}

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Communicate with {{getFirstName(activeuser)}}

  • Replies will be sent to your own email address, from where you can continue the conversation.
  • 1. Your enquiry is sent directly to the company.
  • 2. They will reply to your own email, from where you can continue the conversation.

Communicate with Communicate with {{activeuser}}

  • 1. Your enquiry is sent directly to the company.
  • 2. They will reply to your own email, from where you can continue the conversation.
{{stickyMessage}}
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Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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{{(duplex.offer_mode==1 && messages.length==1 && iamagency==1)?'Messaging this user is blocked momentarily':settings.bolcked_message}}
{{qResponse.message}}
Guideline for Responding to Customised Trip Requests
Dear {{!activeuserExpert ? activeuserExpert.first_name: 'N/A'}}, Before responding to {{getFirstName(activeuser)}}’s customised trip request for {{plannerCountries}} we recommend that you carefully read these guidelines as they will help you with approaching the customer correctly and convert the enquiry into a trip booking.
{{errorMessage}} Okay, got it! Need help?Contact us
This message will be delivered as an email because {{getFirstName(activeuser)}} is currently offline.
  • {{files.file_name}}
Hi ,
Thanks for your trip input. We will do our utmost to make sure that you get a trip of a lifetime.
We've noted down your trip requirements below. You can easily them.
  • {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
  • Trip Details: ... Read More Read Less
How our Travel Expert Service Works
  • 1 We connect you with a hand-picked and qualified travel expert who can match your trip requirements. The advantage of working directly through a travel expert is that you get the best and unfiltered advice from the very beginning.
  • 2 The travel expert will help you with creating and customising a trip for you. If you have any questions or concerns relating to the trip, the travel expert will also be able to help you with those.
  • 3 When you feel that your trip is exactly per your wish, you'll be able to book the entire trip here on Bookmundi.
The Advantages of Bookmundi
  • Selected Local Travel Experts All our local travel experts have been chosen based on rigorous selection criteria. In fact, we reject 98 out of 100 local travel agencies, and thereby giving you access to the top 1-2% local travel experts.
  • Secure Online Payment and Financial Guarantee Each and every trip is required to go through Bookmundi's secure payment platform, powered by Stripe and supported by SSL. All payments are therefore carried out in secure manners. We are furthermore member of the Danish Travel Fund which gives you a 100% financial guarantee for any money you pay on Bookmundi, even if we went bankrupt (which we we will not!).
  • Trip Replacement or 100% Reimbursement Bookmundi has hand-picked your local travel expert. Our role, as your trusted third party, is therefore to make sure that your entire experience runs as seamless and secure as possible. We guarantee to you that in the unlikely event where a local travel expert cancels your trip after your deposit or full payment has been made, we commit to replacing these services with another equally qualified agency so that your trip can go ahead as planned, or failing to replace it, we will give you a 100% reimbursement.
New customised trip enquiry by {{getFirstName(activeuser)}}:
  • Title: {{myRequest.title}}
  • Country: {{!!tripPlannerKeysNames[myRequest.id].geoLocation?tripPlannerKeysNames[myRequest.id].geoLocation:myRequest.country}}
  • Destination: {{tripPlannerKeysNames[myRequest.id].destinations.join(', ')}}
  • Activity: {{tripPlannerKeysNames[myRequest.id].activity.join(', ')}}
  • Custom Destination: {{tripPlannerCustom[myRequest.id].destination}}
  • Custom Activity: {{tripPlannerCustom[myRequest.id].activity}}
  • Group Size: {{myRequest.no_of_adults > 0 && myRequest.no_of_children > 0?',':''}} {{myRequest.group_type=='Single'?'1 Person':myRequest.group_type=='Couple'?'2 People':''}}
  • {{myRequest.departure_month || myRequest.duration?'Approx. Dates':'Travel Dates'}}: {{myRequest.start_date | readableDate}} to {{myRequest.end_date | readableDate}} {{myRequest.departure_month}}, {{myRequest.duration}} Not decided yet
  • Tour Type: {{myRequest.tourtype | tourtypefullName}}
  • Age Group: {{myRequest.age_group}} yrs
  • Type of Tour: {{tripPlannerKeysNames[myRequest.id].type_of_tour}}
  • Accommodation Option: {{tripPlannerKeysNames[myRequest.id].accommodation_option}}
  • Budget Per Person: USD {{myRequest.approx_budget_amount}}
  • Budget Flexibility {{tripPlannerKeysNames[myRequest.id].budget_flexibility}}
  • Trip Planning Stage {{myRequest.trip_planning_stage}}
""
Can you handle {{getFirstName(activeuser)}}'s enquiry? Rejection Reason
{{myRequest.reject_reason?myRequest.reject_reason:'Sorry, Your trip request has been rejected.'}}
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